National Mattress Reviews

Name: National Mattress
Address: 33, Belvia Road,, Toronto
Rating: 4.78

4.8 Rating 10,945 Reviews

96 %

of reviewers recommend National Mattress

4.8

Based on 10,945 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

info@nationalmattress.ca

Location:

33, Belvia Road,
Toronto
M8W 3R2

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National Mattress 5 star review on 18th November 2024

897

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were super friendly and ready to help with any and all questions we had about the products as well as their delivery service and sleep trial details. Exceptional prices for everything in stock as well. Highly recommend checking National Mattress out!”

Helpful Report

Posted 3 months ago

“Helpful staff provided direct, no-nonsense answers. Zero pressure to buy or rush a decision. Very different experience as compared to other mattress retailers and I am glad I made the decision to go.”

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Posted 3 months ago

“It is very good”

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Posted 3 months ago

“We walked into the store with a mattress in mild. The sales representative showed where the floor models of the mattress were and answered our questions regarding product differences. We purchased and it was an easy process with good customer service.”

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Posted 3 months ago

“It feels comfortable and I wish the life time could last longer”

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Posted 3 months ago

“Very friendly staff with insightful recommendation. Wide range of mattress selection to choose from. Quick and easy process to arrange delivery. Good pricing compared to other stores.”

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Posted 3 months ago

“Knowledgeable and helpful staff with fast friendly delivery service”

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Posted 3 months ago

“I really enjoyed getting my mattress from national mattress. They delivered it quickly and with care. Would recommend 10/10”

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Posted 3 months ago

“We did not know the company till now.”

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Posted 3 months ago

“We had a great experience in store their south Mississauga associate Matthew was informative and helpful. Our order was back ordered but fulfilled a week over the timeframe they provided. My delivery was a bit lackluster they did not leave the mattress in the moving room which is our lobby entrance, but outside the building on the curb as my husband was opening the back door for them, they dropped it on the ground and did not put it into the building lobby as promised but on the concrete outside. I did not find that hygienic, or respectful to the type of item being delivered. However my husband and brother were able to bring it in. The mattress I purchased is supposed to be of better build quality and thankfully it feels wonderful. However from the opening of the bag the sealy manufacturing and finishing was very disappointing there is thread pulling all over the seams of the entire mattress, I've never experienced that before and I would say that for me that's quite disappointing. That's not national mattress fault though, just believe it's important to know the build quality of the product. I would use them again, but I would say if you want your purchase respected by the delivery ppl to just pay the $50 as they seem to do a more responsible respectful delivery when you add on that fee.”

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Posted 3 months ago

“I recently purchased the National Mattress HD Extra Firm mattress. True to its description, it is indeed extra firm. While it took a few hours to expand initially, one edge took an additional 3-4 days to fully expand. The delivery was on time. The mattress is comfortable, and I've experienced no back pain so far. I definitely recommend buying this mattress.”

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Posted 3 months ago

“Great selections, reasonable price comparatively, great service. Would recommend their store.”

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Posted 3 months ago

“Wide variety and good options for the mattress.”

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Posted 3 months ago

“everything good delivery on time”

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Posted 3 months ago

“Immediately upon entering the store the staff were welcoming and the information they provided us was accurate, concise, and without complicated jargon.”

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Posted 3 months ago

“I am so happy to purchase my mattress from here. Quality is outstanding and comfortable.”

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Posted 3 months ago

“This was the first time I used National Mattress. It was the only company I could find that had a 2” box spring at an affordable price. Very impressed with the delivery. Live tracking of the vehicle and the delivery crew were great. I will definitely recommend them to my friends. Thank you.”

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Posted 3 months ago

“We recently bought a mattress and the customer service was superior. Our salesperson Arnold W was friendly, informative,patient and kind. His efforts to supply us with a mattress that met our needs both comfort and financially made our shopping experience great.”

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Posted 3 months ago

“Very helpful. Professional. Good prices”

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Posted 3 months ago

“I recently purchased a Sealy mattress from National Mattress, and I'm quite satisfied with the experience. The mattress provides excellent support and comfort, with just the right balance of firmness and softness. The quality of the materials is evident, and I've been sleeping better since the purchase. National Mattress also offered great customer service, with knowledgeable staff and a smooth delivery process. Overall, I'm pleased with both the product and the purchasing experience.”

Helpful Report

Posted 3 months ago

National Mattress is rated 4.8 based on 10,945 reviews