National Mattress Reviews

Name: National Mattress
Address: 33, Belvia Road,, Toronto
Rating: 4.78

4.8 Rating 10,915 Reviews

96 %

of reviewers recommend National Mattress

4.8

Based on 10,915 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

info@nationalmattress.ca

Location:

33, Belvia Road,
Toronto
M8W 3R2

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National Mattress 5 star review on 18th November 2024

897

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I liked shoppers' approach, cummunication, helping mind and good knowledge of the products. Their welcoming nature made me feel good at that moment.”

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Posted 2 months ago

“Very goodservice”

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Posted 2 months ago

“Pleasant surprise to find the array of mattresses that were on display at the North Mississauga Showroom. The had almost every brand and types on the floor that it would be very remote that a customer would have to return without finding a mattress of one’s choice and most competitively priced. All this supplemented with professional and courteous mattress experts. Satisfying experience.”

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Posted 2 months ago

“Staff was very kind, helpful and knowledgeable about all the products. We felt confident in the staff as we had purchased a mattress and box spring. Unbeatable prices too.”

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Posted 2 months ago

“The staff was very helpful. They were able to answer all the questions we had about certain products. As well, they let us take our time testing and choosing a mattress without any pressure. It was a very pleasant experience.”

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Posted 2 months ago

“Very poor, the mattress I got is not the same I ordered and now they are asking to pay $95 on top which I paid. Really bad experience.”

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Posted 2 months ago

“Our daughter had purchased her mattress from National mattress so when we needed one we decided to check it out. We were greeted and told how the warehouse was organized when we entered the store. Had a long time to view without any interference which we liked. When we had narrowed our search down a young man approached us to help us out. We purchased a mattress the same day and appreciated not being upsold, should get this, this and this. This had happened before at other box stores as they want you to buy on the spot. The young men were personable and friendly and we loved the pressure-free experience.”

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Posted 2 months ago

“Very professional experts guiding me with my new purchase. Love my new tempur-pedic!! Thank you!”

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Posted 2 months ago

“Informative and friendly associates that made the mattress buying process quick and easy. Delivery was painless and arrived on the scheduled day, with tracking and a call from the driver when they were close. No issues on the mattress quality, great experience overall!”

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Posted 2 months ago

“Amazing store, great prices!”

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Posted 2 months ago

“Price is good”

National Mattress 5 star review on 15th September 2024

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Posted 2 months ago

“Great mattress and on time delivery!”

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Posted 2 months ago

“I have been going to big furniture stores in search of a good mattress. Finally I came here through our company national sleep program via Venngo. I am very happy with the availability of options and more specifically the price. I can say that similar matters at any other big store cost almost double the price.( In fact my last purchase from big furniture store I got ripped off.) No I think that should have come here before my previous purchase also. I definitely come back here again for my next purchase!”

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Posted 2 months ago

“Quick, efficient service. Comfortable mattress.”

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Posted 2 months ago

“Excellent customer service to help us choose our mattress”

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Posted 2 months ago

“My box spring was not ready the day it was scheduled to be”

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Posted 2 months ago

“-efficient with delivery and price point is not bad”

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Posted 2 months ago

“Bought a backordered mattress from National Mattress, and I already knew I would have to wait, (around 3-4 weeks wait time) so that was no issue. Their sales department always got back to me promptly whenever I reached out to check on the status of my order, and delivery also went really smoothly. Overall, a great experience.”

National Mattress 5 star review on 14th September 2024

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Posted 2 months ago

“Great customer service in person, ended up ordering online. Although shipping was delayed. Customer service was helpful in providing alternative pickup. Haven’t yet received mattress but I am excited for when I receive it.”

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Posted 2 months ago

“Amazing service, best prices and quality, I have been buying my mattress here for over 7 years….. we move overseas every few years and donate our mattress to those in need so we are buying new ones every few years when we return….. I have bought twice from this location (Kitchener) and can’t say enough great things about the management and the awesome deals we always get. Even the mattress protectors and feather pillows are offered at great prices…. You have to visit this location”

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Posted 2 months ago

National Mattress is rated 4.8 based on 10,915 reviews