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National Mattress Reviews

4.8 Rating 11,333 Reviews
96 %
of reviewers recommend National Mattress
4.8
Based on 11,333 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Reviews
Visit Website

Phone:

800-631-4883

Email:

info@nationalmattress.ca

Location:

33, Belvia Road,
Toronto
M8W 3R2

Write Your review

Anonymous
Anonymous  // 01/01/2019
Wonderful experience from thr start. Found what I wanted ordered it and got it delivered in a couple of days. No issues at all. Delivery was on time and drivers even called when they were 10 minutes away. Matress quality is great and great customer service. Will definitely recommend to anyone looking to get a matress!! Thank you for making it so easy and great prices.
National Mattress 5 star review on 13th November 2024
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Posted 1 month ago
Great, no frills experience shopping at the Mississauga N location. Good variety of options, easy to navigate the store. Thank you!
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Posted 1 month ago
Excellent service
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Posted 1 month ago
The website is easy to use to find the mattress I was looking for. I visited their store to try the mattress out in person, and then ordered my mattresses online. They were delivered just 2 days later. The service and experience was very smooth.
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Posted 1 month ago
Mattress is great for the price super comfortable. Main highlight was how helpful that delivery drivers were.
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Posted 1 month ago
On time, great prices, easy and straightforward to deal with, and courteous delivery people that really care about their customers. Thanks for an excellent experience!
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Posted 1 month ago
Happy with the customer service and how fast they are for delivery
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Posted 1 month ago
Greet staff, great prices. Go get your mattress now!!
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Posted 1 month ago
This company delivers exactly what they say. Fast and efficient service. No complaints whatsoever! Emails were sent every step of the way from time of purchase. The driver called 15 minutes before arrival as they said they would. Delivery was on time! Best company to deal with for service and price!
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Posted 1 month ago
I had a great experience with national mattress. The store was easy to navigate and test it different options, the associate was knowledge and honest, they said they don't work on commission so I felt like I could trust the advice he was giving. Delivery was free and easy. I got a 2 hour delivery window, and they called when they were 20 mins away! Much better than the 8 hour delivery window offered elsewhere!! Best prices I could find, would highly recommend:)
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Posted 1 month ago
Customer service was fast and efficient. Mattress is a good price and quality. Will definitely be buying from them in the future.
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Posted 1 month ago
John was of great assistance at the North York store along with the great selection of product and quick delivery.
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Posted 1 month ago
Ordering and delivery process was flawless. Love the matrress.
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Posted 1 month ago
General fair good experience. Good product good price, if customer service could be better, that would be perfect.
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Posted 1 month ago
I give National Mattress 5 stars from beginning to end. Ordering online was easy and delivery was on time and excellent. The customer service agents were very pleasant to deal with over the phone and also by email. The delivery drivers were also friendly, punctual and professional when they delivered my mattress. Excellent experience from browsing their website to placing the order. I was always kept up to date through emails and including a courteous call from the delivery drivers when they were 10 minutes away to arriving. I plan on purchasing from National Mattress in the future and will also recommend them to all my family and friends if and when they are looking to purchase a new mattress. Very happy with my new mattress and it's also a bonus that you sell made in Canada mattresses. Very happy with the service and product. I highly recommend National Mattress to everyone shopping for a new mattress.
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Posted 1 month ago
Looks are deceiving Great support
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Posted 1 month ago
Great price! Great service. Great delivery!
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Posted 1 month ago
Excellent customer service.The sales representative was very knowledgeable about the different types of mattress with coil etc.
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Posted 1 month ago
fantastic dellivery
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Posted 1 month ago
good service
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Posted 1 month ago
National Mattress is rated 4.8 based on 11,333 reviews