Net World Sports Reviews

Name: Net World Sports
Rating: 2.99

3.0 Rating 410 Reviews

50 %

of reviewers recommend Net World Sports

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Metrics

3.0

Based on 410 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Net World Sports 1 star review on 17th July 2024

Anonymous

Net World Sports 1 star review on 16th July 2024

Heather

Net World Sports 1 star review on 20th April 2024

BENJAMIN EVERETT SPERRY

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a batting cage from them and when it was delivered I realized I had ordered the wrong size. I was hoping for a quick exchange. But, after weeks of back and forth I had to pay $94 for shipping back the two boxes. Then they only credited me back 65% of my purchase price because of a restocking fee. This is even though I only opened the two packages to put the return labels on as they suggested-all the cages and poles were still wrapped in the original plastic!! There are so many other places to buy from at the same price with better service and policies.”

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Posted 3 years ago

“Bought basket ball hoop 400 euro. Bubbles and problems with paint after few months before i pit it up while stored in shed. They didn't help, said it didn't affect the performance. Woud not recommended them or buy from them again as was clearly a fault with the paint”

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Posted 3 years ago

“Avoid this company at all costs We put 2 so called windbreaks and thy blew down within 2 days in 35km/h moderate winds. The company refused to refund or provide a fit for purpose product. The webbing fell apart. The company said the product should be taken down in strong winds. 35km/h are not strong winds and refuse to support the customer or product.”

Net World Sports 1 star review on 18th November 2021

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Posted 3 years ago

“We were reluctant at first with the fact that our cozy spa heater start heading to temperature. We follow the steps needed for a replacement or refund. Networld sports sent us an upgraded brand new cozy spa along with the lid and filters that we had recently purchased for broken cozy spa which did not fit this new one. You’re very pleased with this company‘s honesty and swiftness, especially during a pandemic. There were no more questions asked after we sent all information needed. They replaced everything free of charge and shipped To us from the European Net World Sports Co. Happy customers 😊 Mr & Mrs Watkins”

Net World Sports 5 star review on 23rd October 2021

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Posted 3 years ago

“I was a little worried after seeing other reviews, but I ordered A 6x4 goal for my son's birthday present. It arrived on time and very happy with the product, its a lot stronger than I thought it would be.”

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Posted 3 years ago

“Do not trust this company. I am still waiting on a refund because they listed their product wrong and told me it was my fault. Terrible company.”

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Posted 3 years ago

“I ordered a soccer goal and needed it within 3 days for a birthday party. They offered expedited freight for an extra cost and said it would deliver in 2 days. I delivered more than a week after I ordered it. I told them I wanted to return it and they told me I would have to pay my own return freight cost. They are not customer focused! I will not do business with them again!”

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Posted 3 years ago

“Please avoid like the plague. I ordered a table tennis table for my son costing of £400 well in advance for it to arrive for 9th of August. however it arrived 3 days late missing the Birthday and it wasn’t just broken it wad practically useless as the two sides of the table do not fit as two sides are different in height. After numerous emails they agreed to receive it back before a refund. They had hired a company who just sent one person to carry a 68kg rectangular box with no handles. So the courier couldn’t lift it , same with the second man and then I received a phone call telling me to be at home and lift the table for the 3rd courier who came. Now it’s been 2 weeks since it has gone back and I have just been told they don’t know where the table is. So I have still not being refunded. I don’t think I have to say anymore here”

Net World Sports 1 star review on 17th September 2021

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Posted 3 years ago

“Don't ever use this company they take your money and don't deliver the goods. They don't respond to your emails phone lines are closed go somewhere else. Thanks for ripping off a grassroots football club I don't know how you sleep of a night.”

Helpful Report

Posted 3 years ago

“Received faulty product - clearly damaged in production or transit. They refused to replace and then ignored all correspondence. Worst customer service I’ve ever experienced. And I don’t usually write reviews but these people shouldn’t get away with fleecing customers.”

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Posted 3 years ago

“A truly dreadful company to deal with. Emails and messages that contradict each other. A telephone line for customer services that no one answers, goods not dispatched, poor delivery timetable and staff too poorly trained or too inept to deal with problems of their own making. If you think you're saving a tenner you'll pay it back ten times over in stress!!”

Helpful Report

Posted 3 years ago

“Really really bad customer service Contacted June 23rd re control panel fault. Its now 29th August, still not resolved. Also advertised as 2 year warranty when I purchased last October, now saying 6 month on pool 1 year on heater pump. TOTAL LIES the 2 year warranty eas the reason I bought this!!!”

Helpful Report

Posted 3 years ago

“Pressed 1 x by mistake. This outfit should not be allowed to trade. They do not answer questions or emails. I returned my parcel unopened and tracked and signed for on 4th Aug. Still waiting for my refund.. PLEASE DO NOT TOUCH THIS OUTFIT WITH A BARGE POLE.”

Helpful Report

Posted 3 years ago

“Had cosy spa received 26th April. To this day 22 emails later we can not get answers the pump stopped working after 12 weeks so all summer with no hot tub been told 3 different days they were collecting took 3 days off work no show. Chat line discusting £670 out of pocket now taking legal action”

Helpful Report

Posted 3 years ago

“Absolute joke of a company, receive a faulty product which so far is still unresolved, do not touch this company with a barge pole!”

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Posted 3 years ago

“I ordered football goal on 30th July. Got email 2nd August saying been despatched. Got onto yodel who said it hadn't been despatched to them. Tried and tried sending emails with absolutely no reply, tried web chat no luck. Taken my money under false pretences. I am now going to report this to trading standards to see if get any joy there. Total scammers.”

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Posted 3 years ago

“I received a ripped and dirty parasol and now I can’t get in touch with Net World sports to have it replaced. They won’t answer the phone or return my emails. They don’t take messages on Facebook and won’t respond to the live chat. Very poor customer service”

Net World Sports 1 star review on 12th August 2021

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Posted 3 years ago

“Net World Sports were good on delivery but sadly have really disappointed me with subsequent customer service. After only 13 months of use (and we live in a country where it hardly ever rains, so it hasn’t been exposed to English damp), the catching net we bought for my son for his birthday last year rusted away completely so that one of the corner pieces of the frame snapped, making the net unusable. I wrote an email with photos of the damage, asking for a refund, but was told that because my request fell outside of the 12 month warranty period, they would do nothing. I find it astonishing that they are content to let it be known that their products last such a short time. Please, go elsewhere to buy a net and wherever you go, check the warranty situation before you buy.”

Net World Sports 2 star review on 9th August 2021

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Posted 3 years ago

“Absolutely shocking company. Zero appropriate customer service channels. You cannot contact them. This type of approach should be banned. I have not received my items and their email form states 5-7 days to reply. Their live chat is not live. They have no one on the end of it and the waiting time is over 45 mins and you eventually lose connection. They do not answer their phones and their stated customer service hours on their website are a lie! They have no customer service. Do not buy from this lot. Your product will not arrive. If it does it will have pieces missing or faulty and you cannot contact them once you have placed your order Seriously. Avoid! If you must use them use PayPal to pay. At least you can get your money back that way”

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Posted 3 years ago

“Never use this company, I bought a scooter and it first work and they will not sort it, you cant get hold of anyone they don’t answer e mails nothing, don’t get ripped off.”

Helpful Report

Posted 3 years ago

Net World Sports is rated 3.0 based on 410 reviews