NewYorkDress Reviews

4.4 Rating 17,504 Reviews

83 %

of reviewers recommend NewYorkDress

4.4

Based on 17,504 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does NewYorkDress resolve customer queries?

(3 weeks ago)

Greater than 57% of reviewers feedback is NewYorkDress resolves customer queries within an hour.

(3 weeks ago)

95.94%

Industry Average

“ Great service and Jennifer was amazing, and found a dress!!! ”

- Leslie Sanchez

“ Great service ”

- Fatima Rajeh

“ Wonderful customer service! They were very helpful to get the dress to me on time ”

- Robyn Holms