NewYorkDress Reviews

4.3 Rating 18,511 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 18,511 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Customer Service

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How quickly does NewYorkDress resolve customer queries?

Helpful Report

(4 days ago)

Greater than 57% of reviewers feedback is NewYorkDress resolves customer queries within an hour.

Helpful Report

(4 days ago)

96.38%

Industry Average

“ Great service ”

- Jessica Meisner

“ I highly recommend New York Dress to anyone seeking outstanding customer service and stunning dresses. ”

- Nya. C

“ Janae and all the ladies at NYD were amazing! Janae took her time with me showing me all the styles I was interested and I was able to leave the store with a dress! The next day I decided to change my dress and the store was able to quickly accommodate me! Amazing service! ”

- Natalie Thomas

NewYorkDress Reviews

Customer Service - Good