NewYorkDress Reviews

4.3 Rating 18,019 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 18,019 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How quickly does NewYorkDress resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 57% of reviewers feedback is NewYorkDress resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

96.01%

Industry Average

“ This has been one of the most pleasant experiences I have had when ordering a dress for a special occasion. The customer service has been exceptional, and the exchange process which is usually daunting and requires so much work to exchange the clothing and get the right size has been the best experience I have ever had with a company. I will definitely be returning cutmoer. ”

- Barbara Guignard

“ Lovely customer service and great dresses!! ”

- Rahel Bosch

“ Great service ”

- Savitri Pootoolal

NewYorkDress Reviews

Customer Service - Good