“I liked the store there were very high-quality things and the prices are very affordable, there was no difficulty with the order, everything came on time”
“I came in to return some Jordan's I bought online. The cashier was Marleih. I pulled the shoes out of my purse. She scans them and tells me insert my card. I look at my phone to said "I have to see what card I used." After entering my pin I noticed she charged me and told her it was a return. I told Her I literally just pulled these out of my purse why would you charge me after I pulled up my Nike app for her to scan. She responded with I didn't see that. Then refunds the shoes but only the purchase she just did not my original online order. I called Nike.com and they told me I had to go in store and that it shows on their end. I get to the store and of course they say it was refunded and so they start checking stock and see that there was a mistake. This whole thing is shady and the girl was rude. I get it's the holidays but paying attention to your job wouldn't hurt. Your literally paid to do so.”
“super magasin, les dimensions sont correctes, tout s'est bien passé pour moi, livraison rapide et accompagnement agréable, le site est très simple d'utilisation, très facile de passer une commande et de payer”
“The worst shopping experience ever. Could not process payment via website. Managed to phone up and order. Wanted to amend the order less than 2 hours later and change size and had the most difficult, convoluted call to try and sort it. Ended up cancelling the order. Very poor and will never shop here again.”
“Ich mag die Qualität hier, alles ist sehr schön, die Nähte sind sehr ordentlich. Was die Website angeht, habe ich ein wenig Zeit damit verbracht, herauszufinden, wie man eine Bestellung aufgibt, aber dann stellte sich heraus, dass alles sehr einfach war.”
“eine große auswahl an waren, ich bin begeistert von der qualität, einfach super. Bestellung ist sehr einfach, Lieferung schnell, kann ich nur empfehlen”
“toller Laden, eine riesige Auswahl, die Qualität ist sehr gut, die Lieferung ist überraschend schnell, im Allgemeinen bin ich mit dem Kauf zufrieden, danke ich werde mehr bestellen”
“Worry customer service EVER! Absolutely embarrassing and I’ll never buy from the again. I ordered a pair of limited release Jordan 1’s and they immediately sold out after. The company that shipped them couldn’t find my place and took them back. I called Nike, who had the rudest and least helpful staff I’ve ever encountered, and told them what happened. You would think they would just reach out of the company and tell you them to send it back to me but that would be too easy and the right thing to do. They tell me it’s not their problem and I have to call the 3rd party vendor they use and fix the issue myself. The opposite of customer survey. They made the mistake and then pawn it on their customers to figure out. The worst service I’ve ever seen. Called and spoke to 2 different managers who told me two different stories. Don’t ever buy from them, they can care less about any customers.”
