Notino Reviews

4.6 Rating 3,423 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,423 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Does Notino deliver on time?

Helpful Report

(2 weeks ago)

Greater than 96% of reviewers feedback is Notino normally delivers on time.

Helpful Report

(2 weeks ago)

90.71%

Industry Average

“ Not going to lie. It really really REALLY bugs me to pay for postage and packing at every order but other than that, Notino is the best and is my go to shop for my skincare products. I just wish they had a yearly delivery plan, like £9.95 or something. Thank you ♥ ”

- Lil

Notino Reviews

Delivery - Fast