Notino Reviews

4.6 Rating 3,423 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,423 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Notino resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 51% of reviewers feedback is Notino resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

96.84%

Industry Average

“ So easy to buy my Dad his favourite aftershave balm! I love buying from Notino. Great service and tracked delivery, what more do you need! ”

- Sharon Orchard

“ I love Notino. I have personally bought a few perfumes from them and will keep on doing so. The customer service is great, whenever there was an issue it was solved promptly. I would recommend. ”

- Livie

“ Brilliant service & reliable delivery. Packaging great. Would definitely recommend this company. ”

- MRS D CLARKE

Notino Reviews

Customer Service - Good