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Nottingham Drum and Guitar Centre Reviews

5.0 Rating 292 Reviews
100 %
of reviewers recommend Nottingham Drum and Guitar Centre
5.0
Based on 292 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Nottingham Drum and Guitar Centre Reviews
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Phone:

0115 8414148

Email:

info@drumandguitar.co.uk

Location:

Nottingham Drum and Guitar CentreCranbrook StreetHockleyNottingham
NG1 1ES

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More than pleased with the help from Dave Andy and staff at Nottingham Drum Centre.They went the extra mile to help me get what I needed . Highly recommended shop and staff Many thanks John.
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Posted 9 years ago
The service at Nottingham Drum and Guitar Centre is always first class. The knowledge and advice is absolutely superb. When my son recently wanted to upgrade his cymbals we had lots of conflicting advice but a visit to the shop and the sound advice was excellent!!
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Posted 9 years ago
Great service from all the staff at the Nottingham Drum Centre. They were all equally helpful on the email, phone and in person. I'd like to thank Andy in particular as he dealt with my sale, from the initial contact via email, to assisting me in the shop, placing my order with Gretsch and aftersales care. He also put together a very good deal for me and as a result I was a happy, satisfied customer walking out with a new Gretsch Renown Maple kit, a full set of hardcases and some additional hardware. Thanks! Alex
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Posted 9 years ago
Excellent service, assistance and knowledge. Drum kit - yes you'd expect them to know about that, Drum kit to Malawi - well that's maybe a little more unusual, but they rose with enthusiasm to the challenge, assisting with packing, re-packing, weighing etc. happy to work with my 15 year old son to complete the task. Can't recommend this place highly enough. Very experienced, clearly know the kit as well as having played it and played it on tour. We had visited about 6 different specialist music stores in different UK cities and this was by far the best. next time I'll have to remember to ask for VAT receipt!
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Posted 9 years ago
The guys at the Drum and Guitar Centre are incredibly handsome and bring their great wealth of professional experience to bear from distinguished careers in diplomacy, international finance and gardening. The centre looks great as soon as you walk in with all the stock visible and well presented. The mezzanine level really helps with this and the store has an attractive open atmosphere. There's a great attention to detail and to keeping things fresh with new displays and products for musicians, whether beginners or professionals. The staff are friendly and helpful, offering knowledgeable advice. I'm a regular customer and know that I can always get what I need and that it will be an enjoyable experience. Keep it up chaps.
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Posted 9 years ago
Very helpful lads, great selection of equipment, super happy with my new drum kit :)
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Posted 9 years ago
After searching high and low for a remote foot pedal for my Cajon, I finally tracked one down at the Nottingham Drum & Guitar Centre. However I needed it within 24 hours for a gig. The team at the store could not have been more helpful; they called the courier to make sure they could deliver the item to me in Portsmouth the following day and promptly called me back to confirm it. In less than 24 hours from my call, the LP foot pedal was in my hands and used at the gig that evening. Great service, great staff and a great product. Many thanks for all your assistance.
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Posted 9 years ago
I went in after emailing several days before to find out about a cymbal. They had put it aside for me and were incredibly friendly and helpful. I would recommend The Nottingham Drum and Guitar Centre to anyone and everyone!
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Posted 9 years ago
The service I had from the Drum and Guitar Centre was really excellent - not only polite and cheery at all times, but focused on putting right the fault with my drum kit with complete determination. They rang me to report on any updates, and put in hours of exploratory work, and then when it was all solved the charge was more than reasonable. I'd recommend them to anyone wanting excellent, committed and friendly service. In fact, I've been singing their praises to my friends ever since!
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Posted 9 years ago
Brilliant service! Staff were very helpful. A great selection of gear. Really happy with all my purchases, will definitely be returning!
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Posted 9 years ago
Wonderful services as always from the Guitar and Drum centre. I usually go in store but was unable to for my most recent purchase so I did this online. They were very helpful and responded to my email within a few hours which was a lot quicker than expected. All around brilliant service, would highly recommend.
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Posted 9 years ago
Very impressed, Friendly Knowledgeable staff Great products would highly recommend. 5star.
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Posted 9 years ago
Absolutely amazing service by Jack (Drum Dept). I'm an intermediate drummer, looking to upgrade to a Roland TD25KV. Jack spent 4 hrs meticulously answering my questions, demonstrating the kit and then going over and above in personalising it to my requirements. Purchased additional items as part of Jack's recommendations relevant to my needs. Outstanding! Like me, you should only shop here with Jack and Andy, both excellent. Great shop, amazing stock, excellent value, products for all budgets, best of all, the advice and after care. Thanks Jack / Andy.... See you soon!! Richard Stubbings
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Posted 9 years ago
Easy to place order, item arrived promptly and well packaged. Gift voucher process worked a treat.
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Posted 9 years ago
Staff are very knowledgeable and always happy to help. The first time I visited I wanted a bit of advice on E-kits, I was going to buy a TD-15 but was told that a new model will be coming out to replace it very soon. So we thought it would be better to buy the new version rather than one thats been out a few years. They emailed me as soon as the first one cam through the door, and I picked it up the same day with no hassle. Kieran
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Posted 9 years ago
I telephoned and spoke to a very knowledgable gentleman who very quickly assessed the instruments I required. They arrived within a couple of days, were precisely as described and exactly what I wanted.
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Posted 9 years ago
Professional service, very quick delivery and so far the product as described in their web site. I will definitely recommend.
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Posted 9 years ago
Just perfect arrived on time well packaged in perfect order good job guys
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Posted 9 years ago
I visited Nottingham Drum and Guitar Centre twice when choosing a new drum kit, once for an initial recce and then to back to make a final decision. The level of help and expertise was extremely impressive on both occasions. They listened to what I wanted and helped me choose the right kit, hardware and cases to meet my needs. No hard selling, just good advice. Having played drums for 45 years, I've been round more than my fair share of drum stores and can say without doubt that this is the best service I have had and all very professional, knowledgeable and friendly. The price was right too. Their selection of kits and percussion is also one of the best I have come across. I shall be back every time I need any more gear.
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Posted 9 years ago
Great service, reliable and on time.. have been playing the Paiste PST5 for half a decade and your store was the only one that I found was stoking this product I shall be using you guys in the future life savers! All the best Dave-O Mother Corona
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Posted 9 years ago
Nottingham Drum and Guitar Centre is rated 5.0 based on 292 reviews