“Ordered the pecans in shell. They were old and tasted old. Also ordered the Pecan chews, here again old, out dated and smelled bad. I put everything in tash”
“My complaint is in reference to your misogynist television advertisement.
Your ad suggests that a woman place "nuts, male testicle" in her mouth. It's disgusting! I will Never purchase any of your products.”
“I ordered 7 (12 Oz.) containers of fudge and every single flavor was horrible! I love fudge and these flavors didn’t even taste like fudge! They leave a horrible aftertaste too! I don’t recommend nuts.com for fudge they need to stick to “nuts”!”
“Some of the nuts that I paid up to $60 for an order were stale. One of the bags tasted a little moldy and I wasn't going to push the issue until I got an email stating that my auto delivery will be shipped soon. I never signed up for auto delivery anything! I don't like people having my credit card information on file! I don't like people putting their hands in my pocket and not telling me about it and sending me whatever they like! That speaks volumes to me about what they think about their customers! I will never ever ever buy from this company again the nuts were not that good. Extremely expensive. But nothing different than I can get anywhere else in the store!”
“nuts.com selling rotten toxic moldy nuts! do not waste your money or time. they should be held liable. shame on them. shame on their greedy disgusting way of business”
“I have always enjoyed my products purchased, always very good.
But this time l was truly amazed at the big mess l had with my nut goodies..l finally got some after a long wait.
I purchased the heat protector also..but l opened the bag to a melted mess.They were melted to a liquid. We can not eat these unless we use a spoon. Sooo disappointed..”
“I ordered Macadamia nuts and they were easily the worst Macadamia nuts that I have ever had. They were totally tasteless. I ordered 3 bags to save on freight. That was shortsighted on my part, as I two unopened bags that I don't see using.
Elliott D”
“I bought a sampler as a gift and when the family I gave it to opened it a month or two later there were live bugs crawling all over. Contacted the company and they did not make any effort whatsoever to make things right. Nothing, not even an apology by email. Phone call, nothing. They could care less.”
“I love everything I’ve ordered, nuts and chocolates especially! I was disappointed in the Liquorice Allsorts tho. Not at all fresh. That will NOT effect my future business however! Excellent product, amazing and imaginative packaging!!!!”
“Exceptional product and customer service!
Huge cashews! All products in gift box were fresh, delicious, and premium quality!
Gift sent to family who “Loved everything”!
Definitely a “go to resource” when I need top quality, exceptional gifts!
Thank you!”
“I ordered a Christmas gift and try charged my card then credited me back. I reached out to them and they said they would charge my card when it ships. Weeks later I reached out to them to see if my ordered shipped because I didn’t hear anything. They responded my card was declined so I needed to call back and pay by phone. What a scam! Luckily I had time to order a gift from a trustworthy company in time for Christmas.”
“Purchased $93 dollars worth of nuts including Brazil nuts, pecan. Macadamia, peanuts, etc. So far ALL taste old and stale Very disappointed in this product.”
“The nuts were okay but delivery was terrible. My apartment Manger saw the delivery driver open the outer door and toss the box in. Never rang the bell and just took off. If she had not been looking I would not have gotten my delivery and filed a complaint. Will not buy again.”
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Shekinah Love
Shekinah Love
2 reviews
1 star: Bad
4 minutes ago
Raw foodists beware
I ordered 12 lbs of dates to make a raw vegan cake. The website didn't list them as steamed or pasteurized so I figured they were raw which is what I wanted. Just err on the side of caution I called the company before the product shipped to confirm... They didn't have an answer..,. Or so they claimed. They didn't get back to me at all via phone or email. I had to reach out via Facebook and still no answer. Finally I called again and was told they need more time to hear from the vendor. They said they would reply by evening but never did so I called again the next day. The phone rep said they were steamed after all and that they would requisition the order from FedEx to be shipped back but refused to refund me until they got the product back even though I never had it in my possession and it's their fault for taking so many days to give me an answer that I had to pull out of them. I called FedEx and it turns out they never contacted them to send back the package so I had to request FedEx to do it. Today I get a message from nuts.com via Facebook who said they ether didn't have that info or that it was proprietary and they don't comment the info on whether their products are steamed or not. Basically they were too lazy, liars, and didn't want to give me the info because they're a shady unethical company that isn't transparent about their product.... because that would probably result in people like me not buying their product. This way they can trick raw foodists (who mainly get calories from nuts and dates and order them by the case regularly) who might not think to look deeper into this and would assume their products are raw. Nuts.com even has a section on raw foodism and why people do it making me think they actually might care. They don't. They're out to make a buck and they don't care at all about their customers needs. Their whole silly jingle and claims that they provide good customer service are just a smoke screen for the truth.. That they don't care at all. Don't do business with this company. The will steal your money and give you sub par products and purposely lie about it.”
“I have been purchasing from Nuts.com for about 10 years, primarily for ground sumac. Their quality seemed good and their prices were initially good. They recently virtually doubled the price for sumac and reduced their inventory to mostly snack foods. My latest shipment of sumac was not sumac! It was in a different colored package and had chunks of material with some light coloring. It didn't smell like sumac and it's taste was different. I complained to nuts.com. Their response was to simply give me a credit and not take the problem seriously. They didn't ask for a sample to analyze. So their quality control is zero. I will never trust this company again, and I think that you should stay away from making any purchases from them.”
“Products a fraudulently marked as vegan. I wrote nuts.com months ago and told them that their "carob covered raisins" are not vegan due to the fact that one of the ingredients is "confectioners glaze". Confectioners glaze is Shellac and Shellac is a resin excreted by certain female Asian beetles after they have feasted on tree bark. This is a blatant sign of carelessness and fraud. Being vegan for some people is a new fad bc their new idol is doing it for some vain reason, so they dont care. Ive been a vegan for over 16 years. I sent them a very respectful email asking them to remove that item from vegan list, and they have selfishly kept this product in their vegan section to fool the ignorant and to insult the wise all for the greed of money! A mistake is understandable but this is just a total lack of ethics, concern, and integrity.”
