Oak Furniture Land Reviews

Name: Oak Furniture Land
Address: DC2 Viscount Way, Swindon
Rating: 3.83

3.8 Rating 1,753 Reviews

71 %

of reviewers recommend Oak Furniture Land

Company Reviews

Product Reviews

4,479

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Phone:

0800 440 2253

Email:

social@jbglobal.co.uk

Location:

DC2 Viscount Way
Swindon
SN34TN

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Oak Furniture Land 2 star review on 25th September 2024

Nadejda Pattiyage

Oak Furniture Land 5 star review on 29th July 2024

Julie T

Oak Furniture Land 1 star review on 20th June 2024

Dhnw19672

Anonymous

Anonymous // 01/01/2019

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“Lovely table. Quick delivery.”

Helpful Report

(Oak Furniture Land Sheffield) - Posted 7 years ago

“Very happy with purchase of sofa and the delivery guys were absolutely brilliant went above and beyond to get my sofa in which I and very grateful for love my sofa”

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(Oak Furniture Land Portsmouth) - Posted 7 years ago

“The salesman was very pushy. Didn't think he actually listened to what we wanted.”

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Posted 7 years ago

“The salesperson was not pushy at all and went out of his way to ensure I got all my questions answered, even to the extent of moving other furniture around so I could get a feel of how the sofa (that I was purchasing) would look against other colours in the room into which it was going. The information of looking after the sofa was clear, and the payment and booking of delivery was very easily done. The actual delivery was excellent too - on time and as described.”

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(Oak Furniture Land Swindon) - Posted 7 years ago

“The customer service and delivery teams are excellent. We had a problem with delivery of our dining room set due to hard access to our canal-side home but they re-arranged delivery on a smaller vehicle that same week. Everyone was so helpful and courteous and the furniture is gorgeous, fantastic quality.”

Helpful Report

(Oak Furniture Land Online) - Posted 7 years ago

“very good chair ,but your sales staff to pushy for a sale plus add ons and also had to pay to pay for delivery with final total of over £800”

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(Oak Furniture Land Edinburgh - Fort Kinnaird) - Posted 7 years ago

“Helpful, knowledgable staff on site & delivery as promised Quality product at a reasonable price”

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Posted 7 years ago

“Pleasant visit to showroom quick delivery very professional thanks very much.”

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(Oak Furniture Land Bristol - Cribbs Causeway) - Posted 7 years ago

“great service, great delivery staff helpful”

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(Oak Furniture Land Bolton) - Posted 7 years ago

“Excellent service both in the shop at Broadstairs and with the delivery crew.”

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(Oak Furniture Land Broadstairs) - Posted 7 years ago

“the staff where very good”

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(Oak Furniture Land Chester) - Posted 7 years ago

“Excellent value. Easy shopping on line. Fast delivery”

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Posted 7 years ago

“They were helpful but didn't crowd us.”

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(Oak Furniture Land Dundee) - Posted 7 years ago

“Firstly our sofa is gorgeous!! Now that is it finally in the living room it looks great. The delivery team were fantastic, although I had measured for the sofa we could not get the height to pivot it into the living room, this caused some major stress on my part, the delivery drivers tried tirelessly for over and hour to get it in to no avail however I fully appreciate the time and effort they spent trying to helps us. We eventually got in in through other means which I won't go in to. The only negative I would say is I feel that delivery times are too long, we waited 7 weeks despite being informed that the sofa was ready after 4, it was disappointing that we couldn't have got it sooner. Would have given 5/5 had it not been for the long lead time. Thanks!”

Helpful Report

(Oak Furniture Land Aberdeen) - Posted 7 years ago

“We bought a sofa in January 2017. Had problems with it and they sent an engineer. Worked for a bit but then same problem. In the end after 4 months they allowed us to swop for a different new sofa. Pretty good customer service I would say.”

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Posted 7 years ago

“Everyone I dealt with was efficient, the whole purchase ran smoothly. Delivery men were excellent, they rang me beforehand, delivered at the time expected and were friendly and very helpful. Furniture was extremely well packed and I would recommend Oak Furniture Land.”

Helpful Report

Posted 7 years ago

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(Oak Furniture Land Swansea) - Posted 7 years ago

“From sales assistant to delivery, everyone was very professional. The delivery men were marvellous, helpful and friendly. Furniture was very well packed and looks great, I am very happy with it and would recommend Oak Furniture Land.”

Helpful Report

(Oak Furniture Land Swansea) - Posted 7 years ago

“The furniture is very good quality and a lot of choice. The showroom was well laid out and very helpful staff. However the delivery was appalling! Dirty boxes dumped on our new pale grey carpet, far too much packaging, polystyrene is abominable. We had to attach legs and door handles, if we wanted flatpack we would go to ikea! It took us over an hour to unpack and assemble and then a trip to the tip the next day. Our elderly mothers could not do this. One item was rolled along our hallway despite having 'fragile' and 'keep this way up' quite clearly on the box! The chair said remove coasters but there was only one which had dug into our new carpet. We were asked to sign that no damage had been caused before most of the items were even in the house. Having recently had furniture from DFS, the difference was a very apparent, they even covered their shoes before entering our house. I feel Oakfurnitureland needs to address these issues as we would think twice before purchasing more items and that is a pity.”

Helpful Report

(Oak Furniture Land Eastbourne) - Posted 7 years ago

“Excellent Service, approachable staff, quality products”

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(Oak Furniture Land Stockton) - Posted 7 years ago

Oak Furniture Land is rated 3.8 based on 1,753 reviews