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Octopus energy Reviews

3.4 Rating 3,289 Reviews
61 %
of reviewers recommend Octopus energy
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How do I contact Octopus energy?
(2 weeks ago)
You can contact Octopus energy by Email, Telephone and Live Chat.
(2 weeks ago)
85.04%
Industry Average
I set up an account today and was assisted by Zak P. He was lovely, very friendly and helpful explaining everything very clearly and also had a great sense of humour. I was really happy with the service and ended the call with a smile on my face.
- Beverly
Very efficient response from your customer service representative Kainaat to my account query.
- Anonymous
Called with query relating to tariff change; after only a short wait to be connected I chatted with the agent (Nathan Team Cov-12) who was very personable and couldn't have been more helpful or efficient. He quickly reviewed our usage and payment schedule to ensure we had the most cost-effective arrangement going forward - great service.
- Grant F