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Octopus energy Reviews

4.2 Rating 7,035 Reviews
80 %
of reviewers recommend Octopus energy
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How quickly does Octopus energy resolve customer queries?
(2 weeks ago)
Greater than 75% of reviewers feedback is Octopus energy resolves customer queries within an hour.
(2 weeks ago)
85.08%
Industry Average
Amazing service, Thomas was very polite.
- Anonymous
Thomas the customer service agent was extremely helpful
- Anonymous
Beth helped me during a difficult time of switching my current service with octopus to a new property. The issue was with another energy company not allowing the transfer to go through, Beth was helpful and reassuring and this is why I remain with Octopus, the customer service is outmatched!
- Claire