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Octopus energy Reviews

4.4 Rating 9,850 Reviews
85 %
of reviewers recommend Octopus energy
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Ask a question and get answers from people who are customers of Octopus energy.
How quickly does Octopus energy resolve customer queries?
(2 weeks ago)
Greater than 89% of reviewers feedback is Octopus energy resolves customer queries within an hour.
(2 weeks ago)
86.21%
Industry Average
I have spoken to Tayla she was very helpful and very efficient.Very friendly customer service. We are very happy with Octopus thankyou.
- Anonymous
Terry S was the best customer service agent. He dealt promptly with our 'not straight forward' change of details very calmly and efficiently. It was great to speak to a human being who was interested in taking time to understand our situation.5 stars !
- Mrs Allen
Sam was great, he talked at a moderate pace that I could keep up with. He was courteous and understanding, helpful and clear and to the point. Excellent customer service. Thanks Sam.
- Wendy