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Octopus energy Reviews

2.8 Rating 2,099 Reviews
43 %
of reviewers recommend Octopus energy
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Octopus energy.
How quickly does Octopus energy resolve customer queries?
(2 days ago)
Greater than 41% of reviewers feedback is Octopus energy takes over a week to resolve customer queries.
(2 days ago)
78.33%
Industry Average
Always happy with the service I receive from Octopus energy I have no complaints so keep the good customer service up .
- Mark
We have heard a lot of Octopus energy has this excellent customer service and I experienced it today.
- Mrs D
Amaan was wonderful from the start. Friendly and outgoing and very helpful. And after having a not so great service elsewhere today he really made my day and helped move things along so well. Thank you Amaan! You're amazing.
- Nikita