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Octopus energy Reviews

4.3 Rating 8,815 Reviews
84 %
of reviewers recommend Octopus energy
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How quickly does Octopus energy resolve customer queries?
(1 week ago)
Greater than 80% of reviewers feedback is Octopus energy resolves customer queries within an hour.
(1 week ago)
85.07%
Industry Average
Spoke to mark h cov 10 today afyet some confusion over previously arranged payment plan and my bill. Mark was exceptional at sorting this out for me and reassuring me that it will all be sorted out. He explained everything he was gping to do and followed this up with an email. Once again fantastic customer service. Thank you mark
- Sonia williams
Great customer service today but needs to be consistent all the time
- Yasmin razaq
Excellent customer service, issue sorted in 2 minutes
- Mike Kelly