Oliveri Reviews

Name: Oliveri
Rating: 3.05

3.1 Rating 74 Reviews

45 %

of reviewers recommend Oliveri

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Phone:

08 8348 6444

Email:

sales@oliveri.com.au

Location:

51 Naweena Road, , Regency Park
5010

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Oliveri 1 star review on 20th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not buy from Oliveri if you expect your sink and parts to be delivered on time and without drama. You will receive poor and non existent customer service, lost purchased items, no follow up, no accountability from Qld Sales reps.”

Helpful Report

Posted 4 months ago

“We have two Oliveri Toilets BTW narrow design and they do not flush solid waste at all...very poor design and we have very little recourse as we live in a lifestyle resort and have been told they meet the Australian Standard. Would like to meet the person who gave these a tick of approval.... Would love to send you some photos however I am sure you get the idea”

Helpful Report

Posted 8 months ago

“We bought an Oliveri Oslo back to wall toilet as we have purchased an Oliveri sink and tap previously and were happy with them, after the toilet was installed by Plumber we noticed that the toilet has lugs that stick out the side of the base of the toilet and are very unsightly and yet the promotional material shows the lugs sitting flush with the sides of the toilet. When you flush the toilet either on full or half flush with the lid up it the water splashes on the floor and it takes a number of flushes to get the faeces to go through the s-bend. Very embarrassing for guests.”

Helpful Report

Posted 10 months ago

“We purchased three Vienna back to walk toilets. WARNING they do NOT flush. Company said they would give us a refund. We are still waiting for that to arrive. Do not purchase these toilets. They’re not fit for purpose. Still waiting for the refund four months later.”

Helpful Report

Posted 1 year ago

“Installed 3 Oliveri Naples Toilets in 2020. Unlike the images on their website/brochures, the seats and lid do not cover the porcelain bowl when down (about a 1.5cm gap at the front on each toilet). Customer service at Oliveri advise that this is how the Naples toilet is in their showroom. As a result, the seats are not sturdy and now all rubber spacers/lugs on the underside of the seats are failing (flattened and splitting). Contacted Oliveri to source replacement spacers (since no suitable generic versions exist in plumbing/hardware shops). Oliveri advised that they do not manufacture replacement lugs for their toilet seats (huh?) Their solution - buy 3 new toilet seats. Stay clear of Oliveri Toilets, they are poor quality, mutton dressed up as lamb in my opinion. (We also have issues with the ceramic cistern lids on all 3 toilets, the do not fit properly and constantly move, exposing brown unglazed ceramic).”

Helpful Report

Posted 1 year ago

“My toilet keeps clogging up and has almost overflowed. My first thought is that the hole is. Too small. I have just purchased this property and the previous owner had the same problem. I definitely didn’t use too much toilet paper. I don’t know what to do as I’m a bit scared to use it”

Helpful Report

Posted 1 year ago

“We have three Vienna toilets installed in our new home. They constantly block up. We don’t put any items apart from waste and bamboo loo paper down them soo it has to be a fault in make. Worst loos we have ever had. Would not recommend.”

Helpful Report

Posted 1 year ago

“We have 3 Vienna comfort toilets installed in our new home. We are very disappointed, as the toilets don’t flush properly. I am unblocking the toilets daily, there is always a blocked toilet. I wish I could of give no stars, they are a waste of money.”

Helpful Report

Posted 1 year ago

“Purchased a Santorini sink that had a crack in it. They refused to honour the product due to it passing 30 days. Had been safely stored with no damage to the box. There returns department took 20 days to reply which was after numerous attempts to resolve. Very poor quality product and disgusting customer service. Will never purchase from them again.”

Helpful Report

Posted 1 year ago

“Toilet will not flush solid waste. Incredibly poor design. Unfortunately we have fitted 3 of these toilets in our new house and will need to remove and replace them with something that functions properly. If there is ANYONE in your household over the age of 10 i highly recommend not purchasing these toilet suites.”

Helpful Report

Posted 2 years ago

“Same issue as other people - very, very poor flushing of solid waste. Avoid at all cost”

Helpful Report

Posted 2 years ago

“Several people in the Lifestyle Resort where I live have the same problem, (won't flush faeces). As they have passed the Australian Standards test!! the developer isn't taking any responsibility for them. We are thinking of a class action against Oliveri.”

Helpful Report

Posted 2 years ago

“We purchased 2 Oliveri toilet suites but they won’t flush solid matter! Oliveri will not answer our emails and have not done anything to help us apart from sending a plumber to increase the water flow. That didn’t help either as the toilets are just a very poor design. Extremely disappointed as we purchased many other Oliveri appliances for our home Reno’s.”

Helpful Report

Posted 2 years ago

“I bought an Oliveri comfort toilet for the extra height last year when my house was being renovated. Have only just moved in and found the toilet will not flush away bowel movements. I have to use hot water and baking soda to break up the faeces every time. Flushing first after the movement before using toilet paper doesn’t work either. Extremely disappointed! The toilet wasn’t cheap either! What are my options? Am I entitled to a refund so another brand of toilet can be bought that works. I’m wasting too much water every time I do a bowel movement. A satisfactory response and outcome is required or I will have to approach consumer affairs for assistance.”

Helpful Report

Posted 2 years ago

“Brought two toilets. The flush us terrible! It won't flush my poo down! I have to get the plunger to push it down in hopes it flushes the poo. The worst toilet I have ever owned! Will never buy this brand again and they are not cheap either Do not buy this brand!!”

Helpful Report

Posted 2 years ago

“Bad product, tap stopped working after 6 months, unhelpful, deflecting customer service, no tech support, rude, unpleasant. Buy their product if you want to feel cheated.”

Helpful Report

Posted 3 years ago

“Toilets are too low. Flush is ineffective - often needs a double flush. They were expensive and after using basic Caroma toilets for 30 years feel very disappointed with our choice.”

Helpful Report

Posted 3 years ago

“We purchased the Oliveri toilet with the soft closing lid and extra height in the toilet almost six months ago . The toilet flush is terrible , it seems like so much water but disappointingly it can't even flush the paper away , 99% of the time . As for flushing anything more than paper ...... well it is all over the porcelain and you have to flush several times . It's as though the area where the splash meets the water is too narrow . So disappointed !! We are still using the old bathroom toilet , which is easier to keep clean . As I had to used our Oliveri toilet today it has re minded to get in touch with you .”

Helpful Report

Posted 3 years ago

“Bought first sink Left shop perfect took it home and open box and had a crack across the top. Contacted Australian distributor and wouldn’t do anything about it Blaming transport ,ok I wore that. Bought replacement from same store (gave me a good deal ,still expensive). Had it installed after 10 days put a pot that been simmering on top and left a mark on it. Contact distributor again with photos and was told not to put anything on the sink more than 280c (yes it’s in the fine print) I got the first sink out with the crack and tried to mark it with boiling pots straight off the stove (no marks), heat gun (no mark), soldering iron (full heat15 min) (no mark) Sent email with all the information and photos Not interested. No backup The store sold me the third for cost price Very expensive sink over $2000”

Helpful Report

Posted 3 years ago

“Unfortunately I have not yet received my order. It has gone missing with TNT. I have a enquiry with TNT to workout what has happened, so at present I would say I am extremely unsatisfied.”

Helpful Report

Posted 3 years ago

Oliveri is rated 3.1 based on 74 reviews