“I’ve only recently discovered onbuy. It seems a lot more pleasant than eBay and Amazon. It feels like a team is genuinely looking out for you. The service was quick and easy. I ordered some new oven shelves and they arrived the day after.”
“The item arrived later than scheduled (by 10 days). It was faulty. The motion sensor did not work. It did not carry a brand (xtralite) stamp.
You failed to respond to my request to return a faulty item. This was sent , in your 'return' system, on 28/03.
The order number is TNCJVS”
“I recently purchased Electric Circular Saw 1650W Heavy Duty Wood DIY Cutting Tool 185mm from OnBuy.com and the whole experience was really pleasant. The product was packaged well and was delivered on time.
The product itself was good value for money and ideal for my odd DIY jobs.
I highly recommend this seller and the product.”
“My delivery of Original Samsung Galaxy Super Fast Phone Charger turned up on time. Packed in original Samsung box. Very happy with product and service.”
“Ordered an item of this site. Item arrived a week late I asked on buy for help. They don't want to know. Just keep saying to contact seller,who is being obstructive too. I want a refund and item collected back. Avoid this company. Take your money. Then don't want to know I also asked them to send me a link to leave a review. They have not done that either despite asking at least six times .
Totally useless. Obstructive company. AVOID”
“Placed:
12th March 2022
Sold By:
Maibo Limited
Order #:
TNK7PX
Delivery:
Free
Dispatched
Estimated Delivery: 21st March 2022 - 25th March 2022
Yes now fake company where is my order??? Any excuses or you should do refund???
Rubbish company rubbish replies rubbish excuses rubbish product’s”
“Unfortunately I had a problem with an order I placed. I contacted onbuy.com after making several failed attempts to contact ABC Bargains directly to be told there was nothing that could be done. I still have not received my product or any response from ABC bargains. Why are you using sellers on your site who do not reply to customer emails via your site?”
“First and last time I will ever use OnBuy, as had a bad experience and since then I have avoided the website.
It all started when I noticed a Computer monitor (Samsung G7 32") for a good price from (Productpond Uk via OnBuy), and therefore bought it on the 9th of March 2022.
The next day the 10th of March from the same company was a Samsung G7 27" monitor which my son would love for his birthday, so went ahead and also purchased.
The problem started from here onwards.
The next day on Friday 11th of March, got an email stating the Samsung monitor 27" was out of stock?
Which it was not when I purchased this.
Then I got a rude call on my mobile on Sunday the 13th of March, as the person stating he was from 'Productpond Uk' that also the 32" was out of stock and trying to sell me a display model?
Also stating something in regards to "we are entitled within 24hours including weekends to cancel your order". But I ordered it on the Wednesday, that was more than 24hours, but also the 27" was more than 24hours. So what is this company doing!
In the end I decided, right let them go ahead, as I will just write a bad experience, as to warn other customers of this trap of trying to buy but out of stock rubbish.
Now I do say rubbish, because, would you believe it the 32" is back on their shelf and stating only one left! (as of 22/03/2022)
So it seems their right hand does not know what their left hand is doing or they are just conmen!”
“Fitness Ball
Excellent product for a fantastic price.
Communication from ordering to receiving and quick delivery.
All I all a good shopping experience and will defo shop there again”
“Excellent service! Easy to order and good delivery time ( i live in the UK ) So i'm very pleased with everything from ordering to delivery and would highly recommend. :)”
“I wanted a round thick cushion to cover my Bellicon rebounder when not in use. Another online site had them at double and more of the price for OnBuy and I assumed the cushion would be inferior due to it being half the cost. Well when it arrived I was delighted to find the cushion is very thick and fits the Bellicon perfectly. It also doubles up as a very comfortable bed for my GSD. I am using the water resistant side so I can vacuum dog hairs off easily and springs it if needs be.”
“I have bought a couple of items from onbuy and I found their prices and very competitive now I am so happy with the products that I've had that I always look on on by before I buy anything cannot be the price anywhere else service was good”
“I have used onbuy.com twice now and on both occasions it has been easy to purchase & pay for goods, Deliveries have been excellent hassle free purchases Thank You”