“I bought a Tom Tom GPS it was advertised as having European maps, my money was taken, then nothing, no contact from vendor, eventually it arrived after weeks, no invoice, no return address, no european maps, it will not update a complete rip off, whoever sold this item left no way of contact, so money gone, item junk, I will never deal with OnBuy again and advise my friends to follow suit!”
“Have purchased multiple times at onbuy all items were received within the time frame and all at very competitive prices - will continue to purchase from them & highly recommend”
“Very reliable & honest Seller.
Received the purchased item from the seller, not only in perfect condition but also on time. Interested in buying more products from this seller in future also”
“The whole process was easy and straight forward from start to finish. The scooter I purchased for my grandson was really good quality at a great price.
It arrived on time, was well packaged and exactly as described.”
“Worst company ever. They literally won’t refund me. Supposed to be delivered 5 weeks ago and I keep asking them for a refund but the customer service just keeps saying he has to check logistics. Doesn’t take a month to check logistics. I am within my rights to ask for a refund since you did not deliver my item within the designated time. It’s 5 weeks late my nephews birthday is well over. PLEaSe REFUnD Me and act like a normal decent company.”
“My son wanted Platinum Pokemon game and suggested I bought from Onbuy I had to check them out first as I'm hard to please! After thoroughly checking out the independent reviews and doing a bit of further research I decided to buy. The website is easy to navigate and make a purchase, the speed of delivery was better than suggested and expected so over all I was extremely happy. I would certainly buy again from onbuy.com”
“My first time to use this site and am really happy with what I have ordered no need go look everywhere for things onbuy have everything and really cheap love onbuy”
“Purchased a switch lite for our son for Christmas and an accessory.
Shipping was quick but that’s where the positives end.
To start with they sent the wrong accessory, offered to swap but replacement wouldn’t arrive in time so we purchased another so he had it to open for Christmas. We come round to March and the light on the screen has stopped working, no problem right? Technology breaks sometimes but it’s covered so it’s fine.
How wrong was I. 3 weeks, multiple emails to them to which we never got a response. No customer service number to call either, even tried tweeting them. So now we’re left with a broken switch, out of pocket and a very unhappy son.
Will never order from them again.”
“I’ve bought several items through this company & have been happy with everything so far, I use them as they give the lowest prices & saves searching the internet”
“This is my first order and my last item should of arrived 30th march contacted seller was told we will contact carrier had no more emails from them just wasted my money do not use this site wish I had ordered from Amazon now and paid a bit extra”