Onecom Reviews

3.9 Rating 383 Reviews

74 %

of reviewers recommend Onecom

Company Reviews

Questions

Metrics

3.9

Based on 383 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Popular Questions:

Delivery

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Customer Service

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How do I contact Onecom?

Helpful Report

(3 weeks ago)

You can contact Onecom by Email, Telephone and Live Chat.

Helpful Report

(3 weeks ago)

55.00%

Industry Average

“ Poor customer service, from customer service to credit control to account managers who all leave you hanging, get you over a barrel, snuck in unfair price increases, and then threaten you with early termination charges if you want to leave. AVOID AVOID AVOID at all costs. ”

- Anonymous

“ Dodgy sales practices, i was told my contaract would be £24 a month it went up to £41 a year later and this year it has skyrocketed to £204, like others have said customer service is none existent, avoid at all costs. ”

- David Holmes

“ Dreadful company, appalling customer services, lying salesmen, avoid at all cost. If you are having issues try ofcoms arbitration service, its free and they will look into any problems. Check everything and don't believe what the salesman tells you. ”

- Nicholas

Onecom Reviews

Customer Service - Average