Online Pound Store Reviews

Name: Online Pound Store
Rating: 3.90

3.9 Rating 551 Reviews

71 %

of reviewers recommend Online Pound Store

Company Reviews

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Metrics

3.9

Based on 551 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 58%
Customer Service
Communication Channels	Email, Telephone

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01618326013

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Online Pound Store 1 star review on 23rd November 2022

Mariela

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order for: 10x 250ml of Finish Booster.. A bean bag tray.. Two candy cans And an orange chocolate slab.. What a received.. 1x candy cane.. 1x dark chocolate 1x bean bag tray.. WTH?!? Call up on the 2nd.. receive an apology and a promise that the goods will be resent.. Follow up today.. Sent an email that says.. checked and goods damaged on their way to you, send us your email and we'll give you a refund! Absolute lack of integrity, business ethics and decency.. I shouldn’t have to chase an order that should not have left the warehouse.. Then I must chase it twice.. Companies that do not deliver with pride and integrity shouldn’t be allowed to trade! Simple!”

Helpful Report

Posted 6 years ago

“Stuff from my order are missing and it's very difficult to get in touch with someone to find out why! Very dissatisfied”

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Posted 7 years ago

“They have a great selection”

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Posted 7 years ago

“Cannot review item ordered as not received the following day as promised when I rung to check delivery times. Paid for next day delivery £7.95 waste of money as not delivered in time.”

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Posted 7 years ago

“Plenty of amazing bargains .”

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Posted 7 years ago

“Received 4 out of the 5 products I paid for - the product that didn’t arrive happened to be the most expensive item too (£8). Won’t be buying from here again.”

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Posted 7 years ago

“Quick delivery and good value products.”

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Posted 7 years ago

“Don’t have them yet”

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Posted 7 years ago

“FAST DELIVERY”

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Posted 7 years ago

“FAST DELIVERY”

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Posted 7 years ago

“Fast delivery and loads of good bargains”

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Posted 7 years ago

“I am really pleased to have discovered online pound store, excellent service and great quality. Very quick delivery.”

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Posted 7 years ago

“Item unavailable in any shop. Arrived quickly, thank you.”

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Posted 7 years ago

“Great brands for great prices! Very fast delivery and amazing customer support. Will definitely buy from them again.”

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Posted 7 years ago

“The customer service is good the only down side for me was the delivery as it was delivered to my home and left out side in the rain with no note therefore ruined the content but the customer service went out there way to help even though it was not there fault they refunded me the money”

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Posted 7 years ago

“Online pound store made me happy by providing quality aftershaves such as "International Man", "Horn" and "Touched by an Angel" for the unbelievable price of £1. If you want to smell irresistible to women (and men) I highly recommend investing in a purchase from the Online pound store”

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Posted 7 years ago

“Refunded £4 for missing items when should of been £5 refunded.”

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Posted 7 years ago

“Ordered and paid for my item on the 14th of December. Paid the the same amount again for it to be delivered within 48 hours. By the 19th of December my item had still not arrived. No communication from the vendor to explain & no tracking details provided to allow me to check progress myself. Phoned the helpine number which was answered by a voice just saying 'hello'. The advisor was friendly and polite but clearly poorly trained and wasn't able to offer any sort of explanation or reason for me not receiving my order. Only to tell me that what I'd ordered was now out of stock and my item had not been returned to yourselfs yet so could be resent until after Christmas ! Not acceptable service ! Poor communication, no explanation and staff unprepared to deal with the situation. Very disapointing !”

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Posted 7 years ago

“Habe zwei mal 10 DENIM DUSCHE GEL SEX APPEAL DUSCHE GEL 250ML bestellt aber 20 andere bekommen! Die 2 Bestellungen wurden in einem packet geliefert bezahlt habe ich 2 mal 9,90GBP da wäre eine Erstattung von 1mal Versandkosten angebracht gewesen! Hier werd ich sicher nichts mehr einkaufen!!!!!”

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Posted 7 years ago

“Was good & fast only thing I could say wrong was tat there was no email to say the ideas had been dispatched was abit worried they wouldn't arrive in time for Xmas but glad they did thanks”

Helpful Report

Posted 7 years ago

Online Pound Store is rated 3.9 based on 551 reviews