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On the Beach Reviews

3.4 Rating 1,244 Reviews
61 %
of reviewers recommend On the Beach
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On the Beach 1 star review on 5th November 2024
Jon Hopson
On the Beach 1 star review on 25th September 2024
Mark
On the Beach 1 star review on 6th June 2024
Mr G
On the Beach 1 star review on 18th May 2024
Terry
On the Beach 1 star review on 11th March 2024
Fck Onbech Company
On the Beach 1 star review on 22nd February 2024
Anonymous
On the Beach 1 star review on 22nd February 2024
Anonymous
Anonymous
Anonymous  // 01/01/2019
Easy to use website, very competitive prices, kept upto date with emails for deposits etc, Only negative when trying to contact on the beach no one seems to answer
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Posted 3 years ago
I have booked my holidays with On the beach for the past few years and can honestly say that this on line company is one of the best that I have ever dealt with. The booking process is so easy and paper work is sent immediately. You are given an online account which is accessible 24 hours a day. You can manage your account and email them if you have any questions or concerns and they always respond very quickly. You also have access to the customer service team by phone and generally get straight through to an advisor based in the UK so no long que's or automated information and the advisors are very friendly and always go above and beyond to ensure your holiday is hassle free. Their holidays are far cheaper than other tour company's for the exact same holiday. Would definitely recommend this Company as your first choice to book your next holiday
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Posted 3 years ago
Happy with the online booking system and paperwork, when I went to pay my balance I hit a problem Added my payment details and went through to my bank to authorise the payment, which it did, however when I returned to the payment page at onthebeach it wouldn’t let me confirm the payment I had to call the sales team number and eventually managed to automatically pay, which worked fine, but it was a bit of hassle I didn’t really need
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Posted 3 years ago
Although I have had a few system issues today the customer service team have been great in helping me sort it all out. Thank you to all concerned
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Posted 3 years ago
Hi Karen, I'm sorry you are having difficulty making your payment, I have tried to contact you but received your voicemail. Hopefully we can get this review to a 5 star rating instead :) I will keep an eye out for your reply. Thanks - Kay
Posted 3 years ago
It’s so easy to use website & to message customer service with any query’s then respond quickly and are always polite
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Posted 3 years ago
We have booked 3 times with on the beach 2 of the 3 were cancelled 1 st rebooked as cancelled due to covid and 2nd again cancelled due to covid got our money back took some time but due to covid everything was taking time as were all holiday companies didnt have any issues ive booked again for 2023 with OTB
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Posted 3 years ago
We knew where we wanted to go and which hotel. I compared EVERY site , and On The Beach gave me the best deal by far. You really saved me a lot of money ! Thanks.
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Posted 3 years ago
In the lock down I paid up £400 got nothing back total robbers
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Posted 3 years ago
Hi Linda, this is strange, there must be an explanation for this? I have sent you message so we can look into this further for you as we wouldn't withhold payments. Thanks - Kay
Posted 3 years ago
Easy to use and kept fully informed of everything.
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Posted 3 years ago
Easy to use, easy to set up payment too
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Posted 3 years ago
Quick and easy to use on the app. Plenty of choice
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Posted 3 years ago
Very easy to book on line good service
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Posted 3 years ago
Well twice website ad did not have hotel available after I had booked package deals. However ur rep sorted out alternative dates for us which were suitable. She was very efficient and speedy in doing so. Thank you.
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Posted 3 years ago
Very good choice of destinations etc. My only complaint is most of your flights are using Ryanair. Who I think are a terrible company. However I did eventually find a holiday with another airline. Paul Matthews.
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Posted 3 years ago
Easy to book confirmed quickly reasonable price
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Posted 3 years ago
Good choice of holiday destinations and hotels, value for money, easy to book
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Posted 3 years ago
Everything was straight forward well explained and detailed emails followed and manageing the booking going forward is straight forward too all round good experience
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Posted 3 years ago
So easy to book all paperwork sent efficiently
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Posted 3 years ago
Price was unbeatable, very quick n simple to book online, querries answered straight away....
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Posted 3 years ago
namber 100
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Posted 3 years ago
On the Beach is rated 3.4 based on 1,244 reviews