Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,367 Reviews

86 %

of reviewers recommend Opendoor

Company Reviews

Metrics

Info

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

Visit Website

Email:

community@opendoor.com

Write Your review

Tell us how Opendoor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The entire process of selling my home to Opendoor was extremely simple, straightforward and fair. I was skeptical at first. This isn’t the typical way you would sell your home. Opendoor purchased my home for more than what realtors were telling me they could sell it for. I was extremely pleased with the whole process and would recommend to my friends and family.”

Helpful Report

(Sacramento) - Posted 3 years ago

“Best process I have ever experienced for selling a home. Totally painless and easy to follow. Would recommend this to anyone wanting a no hassle way to sell.”

Helpful Report

(Orlando) - Posted 3 years ago

“Bought a home from Opendoor. Absolutely awful customer service and lengthy process. Won't go near an Opendoor home in the future. Horrendous experience.”

Helpful Report

Posted 3 years ago

“We were so pleased with working with Opendoor. This has been such a stress free process and we are so glade we chose Opendoor!!! Thank you for such a smooth transition.”

Helpful Report

(San_antonio) - Posted 3 years ago

“I found open door based on the freinds recommendation. He use them in another state and was bragging to me about how easy it was to work with them. So I reached out and give a call. Open door came in and gave an honest assessment on the property. They did a speedy review after generating a walk-through video with me. Came back with what I thought was an acceptable offer. I was clear to close sold and bought out in a month from initial contact. I even made a few mistakes in the process. Open door handle them in stride and still achieved my closing date and my move out date. Genuinely I thought it was all too good to be true until I saw the procedure my account. Honestly the shits bananas but it’s true. I recommend it to anybody.”

Helpful Report

Posted 3 years ago

“Opendoor was great! Their offer was competitive, their staff was superb, they made the process simple and easy. The best home sale I have ever experienced. I highly recommend them.”

Helpful Report

(Phoenix) - Posted 3 years ago

“Excellent experience. Very professional and supportive support throughout the process. Intimidating process made easier through the assistance of caring staff. All questions and concerns handled quickly and with utmost personal yet professional care. Have referred people I know to Opendoor because the process was easier and much less stressful than expected”

Helpful Report

(Houston) - Posted 3 years ago

Evelyn, Thanks for the positive feedback and we appreciate you spreading the word about Opendoor!

Posted 3 years ago

“just getting started in the sale process. So far Grant has been awesome. I am hoping the rest of the process goes smooth. I have to leaveand be travelling a few days before closing so I hope the title company will work with me on this so there are no delays in closing. If this all goes as smooth as Grant has indicated I will be very impressed! Some friends have indicated bad experiences late in the process and caution me , I hope they are wrong.”

Helpful Report

Posted 3 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this.

Posted 3 years ago

“Nothing less than Outstanding!! with few days left to close on a new construction home, my wife and I made the sudden decision to sell vs our initial plan to rent out the old property. After being a bit hesitant we knew decided to give opendoor a try. Made the application online and in a matter of few hours I was already contacted, scheduled for a video visit, and an external. Within 48 hours I received an offer; which not only was a very competitive offer.”

Helpful Report

(Jacksonville) - Posted 3 years ago

So glad to hear this Christian. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 3 years ago

“I’m huge on customer service and from start to finish the Opendoor team has been amazing! I have and will continue to recommend Opendoor to everyone! This is my seventh property purchase and by far the easiest. This crazy seller market, having Mark and the rest of the Opendoor team help me navigate through this buying process has been a godsend. Thank you so much!!”

Helpful Report

Posted 3 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Marsha.

Posted 3 years ago

“My husband and I had a great experience selling our home to Opendoor!!! Thank you for making the process so stress free!!”

Helpful Report

(Atlanta) - Posted 3 years ago

Thrilled to hear that Kevin & ShaNira. Thanks for the positive review! We wish you all the best in this next chapter!

Posted 3 years ago

“In the beginning our contact at Opendoor was very responsive. For the most part that continued even post sale. They offered us a fair price for our home. There were a few glitches around closing that caused me some headache since we were coordinating a simultaneous close (selling to Opendoor and purchasing through a non-Opendoor realtor). I knew Opendoor was goi by to hold $2k in escrow for 2-3 days after closing as a damage deposit. I hadn’t heard anything and knew we’d left our previous house in very good condition. I had to contact Opendoor 10 days later to get the status of the deposit. They pointed me to JetClosing who, despite emails and phone calls, will not respond. Opendoor confirmed that they’ve authorized the release of funds but I can’t get them. It’s been over 2 weeks and I can’t get my money. I’ve contacted Opendoor again and they also don’t respond. I gave 3 stars because I have received most of the funds but this last part is putting a very negative damper on what should have been a better review.”

Helpful Report

Posted 3 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and will utilize your feedback to further evaluate and develop.

Posted 3 years ago

“I completed the request for an offer yesterday to determine offer validity. I’ll keep you posted as the story develops”

Helpful Report

Posted 3 years ago

“My experience so far has been great and the customer service and how professional my Agent Mr Ben is has been meeting my standards. Praying for a speedy closing. God Bless. Stay safe”

Helpful Report

Posted 3 years ago

Great to hear about your experience, We love hearing stories like yours!

Posted 3 years ago

“Hassle free process, no open houses or showings, and got a great offer we could not pass up”

Helpful Report

Posted 3 years ago

Glad to hear you had a positive experience with us. We appreciate your feedback!

Posted 3 years ago

“Process went fine until I accepted the contract offer. After that, Opendoor contact stopped responding. Had questions on where to send the documents specified in the contract, but no response after multiple emails and text (which she used to respond to within an hour). Will update if things change.”

Helpful Report

Posted 3 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and want to look into this. Please reach out at community@opendoor.com with your property address so we can further evaluate this situation.

Posted 3 years ago

“My experience was great and truly hassle free. Thanks Opendoor for making my first home sell a smooth transaction.”

Helpful Report

(Charlotte) - Posted 3 years ago

Hi Anitra! We appreciate the review. Thanks for sharing, and wishing you all the best in this new chapter!

Posted 3 years ago

“I have worked with Opendoor 2 times in the last 14 months. Both were personal home sales and both went very smooth. The service and the people are great to work with, not to mention how fair their offers are...I would be happy to work with them again and I highly recommend checking with Opendoor before you list your house with a realtor.”

Helpful Report

(Atlanta) - Posted 3 years ago

That's great to hear, Jeff. It always makes us happy to hear the experience was a good one!

Posted 3 years ago

“I have a beautiful new 4 bedroom lakeside home in Florida. I contacted Open Door and the first representative did the walk through with me. Next day no contact. Called him and said we cant make you an offer. No reason. Called another Open Door representative and same result. No call back, no reason. Not a good way to do business. Very unhappy you could at least tell me why rather then just ignore us.”

Helpful Report

Posted 3 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and have connected with our team to follow up regarding your offer request. Please feel free to reach out to community@opendoor.com with any additional concerns.

Posted 3 years ago

“Company ran ad add that simulated a doorbell at the beginning of said advertisement. Dogs went crazy at 11:00 PM and woke up the whole household. All I want to do is watch a YouTube video, wind down, and go to bed....I don't need need Opendoor's poor advertising strategy waking up my kids.”

Helpful Report

Posted 3 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and will utilize your feedback to further evaluate and develop.

Posted 3 years ago

Opendoor is rated 4.4 based on 3,367 reviews