Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

“OpenDoor makes the process of selling your home extremely easy and they give you the best price. Their customer service team is also excellent and always were quick to respond to any questions or concerns that we had. We had other companies offer to buy our home and their offers were not even close.”

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(Raleigh) - Posted 2 years ago

Keiran, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“I have never been involved with a company that is so disorganized. My agent had no idea what she was doing. Very bad company policy to mislead with your ads, if you do not buy homes in gated communities you should put that in TBE ads.”

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Posted 2 years ago

We always strive to provide a stress-free, positive experience with Opendoor, and we would like to learn more about what happened. Could you please reach out to resolution@opendoor.com with your name and property address so we can investigate? Thanks a lot!

Posted 2 years ago

“The experience with Opendoor was surprisingly easy, professional and fast. The offer was generous, the sale was quick _ no showings _ and the closing was effecient and convenient.”

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(Dallas) - Posted 2 years ago

Thanks for spreading the word about Opendoor, Art, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“It was so easy to sell to open door.”

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(Kansas_city) - Posted 2 years ago

Thank you for supporting what we do, Donna, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“dont' waste your time. I have a double lot and nothing major wrong with my home and a pool and tiki hut that I added electrical to. House across from me sold at $475 six months ago when market was much lower. I was told initially $567k but that there might be up to 16k taken off for any structural issues (there are none). So today after waiting 5 days AND having both an agent and guy inspect the outside they offer me Less than the one from 6 months ago (466k) - Not on a double lot and No hardwood floors. This company is looking for two types of Sellers - Desperate or too Rich to care about losing 37k. Well I sold my home on my own without a realtor and it was for $513k. Homelight was the same way but offered me 477k - all you investment companies should QUALIFY the person a little more instead of wasting our time. If we aren't desperate or rich you shouldn't be even sending a realtor or an inspector in to waste everyones time. I've been in sales for 15 years and if you don't Qualify people first you waste money and time on both sides. Dumb.”

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Posted 2 years ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 2 years ago

“Making an appt to view home just about impossible when you call the number and you are hung up on each time. VERY bad service for the client. Impossible to show the home! Karen”

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Posted 2 years ago

Thank you for reaching out, your feedback is a gift, and we would love to learn more. Please contact us at resolution@opendoor.com with your name, property address, and your experience details so we may look into it further.

Posted 2 years ago

“Selling with Opendoor was too easy!! They gave me more than I ever thought I would get for my home. From the first call to getting the money in the bank, I kept thinking this is too easy. Everyone was so helpful, answered the million questions I had and always got back to me very quickly.”

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(Tampa) - Posted 2 years ago

Michelle, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“Incredible concept! Stress free and quick. Everyone was professional, quick to respond and the process was exactly as promised. Highly recommend.”

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(Phoenix) - Posted 2 years ago

That’s amazing to hear, Carmen! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 2 years ago

“HONESTLY ..... This was the best selling experience you could ask for. I was in the begining of a divorce and after meeting with a realtor I felt even mire overwhelmed. I GAVE OPEN DOOR A TRY! I Kept thinking this is to to good ,to be true it can't be real. It was the best decision I could have ever did. I CLOSED IN 2 WEEKS NO LIGHT BULB CHANGES OR PAINTING If your considering open door because time is of the essence and hassle free is what ur looking for Don't hesitate call them now I Do call them right now! They are easy and its the real deal”

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Posted 2 years ago

Ashley, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 2 years ago

“I got a offer from Opendoor and before the offer I had a number in my head I would take. I did not expect them to get anywhere close actually but the came in above what I would take. You just can’t believe how easy the process is, a 20 min zoom call and I had a offer the next day! No repairs, no hassle, and no wondering if the sale would fall threw. It was by far the best experience that I could have imagined. I would use them 10 out of 10 times.”

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(Greensboro_nc) - Posted 2 years ago

We are very happy to hear this, John! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“I have had multiple “offers” from Opendoor and included pics of my home in Gated Golf Course community where we also have private security patrols here in Houston. The Open door rep requested to have someone to come out and view our home which we obliged. We told the rep that we would provide them with a Guest code that they would have to punch in which would ring the homeowner’s home and they would then be “buzzed in”. Since they are visitors, the community HOA has provided this provision for safety. The homeowner’s personal Gate access code is for the homeowners. This provision is standard practice with the Land Development company’s Gated Communities and they are one of the largest in the state of Texas. The Open door rep said that this was not good enough for him. He needed our personal code although no actual agreement was signed. They are “STRANGERS”. Who does this ? None of the other iBuyers requested this. It was the WEIRDEST exchange that we have had regarding selling our home. WEIRD and potentially DANGEROUS. Meanwhile...we continue to get updated offers from them.”

Helpful Report

Posted 2 years ago

We always strive to provide a stress-free, positive experience with Opendoor, and we would like to learn more about what happened. Could you please reach out to resolution@opendoor.com with your name and property address so we can investigate? Thanks a lot!

Posted 2 years ago

“I am a realtor that is currently representing a buyer. Opendoor incorrectly listed the property as "public sewage". They provide a false receipt as "proof" that it is city sewer. After additional research and diligence on the part of myself and my buyer, it was determined that it is on a septic system. There are obviously additional expenses with a septic system vs city sewer. Opendoor refuse to credit my buyer a measly $3,500 to account for the difference, even though they incorrectly displayed the listing. DO NOT WORK WITH OPENDOOR!”

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Posted 2 years ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 2 years ago

“It was one of the worst experiences I've had in a very long time. Not only did we sell to Opendoor, but we also bought through them as well. Selling our home to Opendoor was very easy until they had someone come and inspect our home. They came back with a list of repairs that they found and informed us that they were requesting that we credit them $5,000. We looked over the list of repairs and provided them with receipts for the work that was already done less than a year ago. They informed us that they don't care and that we will still have to credit them. We put 6 other offers down on houses and were outbid on them all except for the house we bought. Everything was going smoothly until the inspection came. We found some issues that had to be repaired including bad piping in the house, pool wires exposed, appliances not hooked up (because the cords were not long enough), outlets in the house not working, and cracks in the roof. We got multiple quotes for the work that had to be done. We sent over middle prices that added up to about $20,000 and sent them over to Opendoor to have them credit us (like they did when we bought our first home through them). OpenDoor came back and said "we will give you a $1300 credit and that's it. We also went through OpenDoor Loans as a backup in case our other loan company fell through. I felt that I was being pushed to use OpenDoor Loans and not a family friend during this process. When we were dealing with all the house issues, the OpenDoor Loan officer told me "well if you were to use an OpenDoor realtor and not a family member, you would get the credits, but since you're not, you won't get them". How could anyone selling a home, be ok with exposed wires around water? Especially with a family buying the house. I felt that the realtor for OpenDoor was only looking out for herself to make more money. The house we bought was under contract 3 times before us and I see why the other people backed out. We just couldn't take the chance of losing out on another home, so we took the risk. If we ever buy down the road, my family and I will not be using OpenDoor again unless they make things right. We were lied to through the entire process, and they used their place in the market to strong hand us. This is not fair to anyone, and I hope that people read these reviews before buying or selling to them.”

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Posted 2 years ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 2 years ago

“What a waste of time. Dubious system & platform at best, IMO. I’m an investor and have owned a house for 14 months and just completed a full rehab. I usually sell direct or retail. A few of my colleagues had suggested trying Opendoor. So, I submitted request and received an email stating they had an active offer to some other email address & questioning my ownership & role in requesting offer. I explained I’d owned house for over a year and they should easily be able to validate because Redfin did same in under 5 minutes. Never heard back from them again. Ironically, they sent me bulk mail solicitation last week. Complete waste of time and I won’t consider selling to them again”

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Posted 2 years ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 2 years ago

“My experience with Opendoor was amazing. The whole process was stress free. I would definitely recommend open door when selling your home.”

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(Dallas) - Posted 2 years ago

Stephanie, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 2 years ago

“I got and accepted my offer in Jul 2021 but the transaction did not close until Jan 2022 because i was buying a new home and due to supply chain issues they kept postponing my closing date. As the final/real closing date for the new home approached I recognized that considerable time had passed since the initial Open Door offer, that there was no inventory, as well as the unique features of my home I asked my Open Door agent (A Mark Spain agent) if I could refresh the offer, she categorically asked me not to do that but said she would talk to them directly. But then she came back with the report that infact Open Door said it was currently valued lower than the offer I had in hand. I pushed back and gave her some comps to go back and ask again. She came back again with a No....The feedback being the comps were not exactly comparable...one being bigger and the other more updated. I felt locked in with my closing coming up in 2 weeks and was just ready for the whole thing to be over. I focused on my move. Well, silly me for accepting either the lies because fast forward to not even 2 months after closing, I spoke with an old neighbor who told me the home had been bustling non stop with prospective buyers so I checked and it was already under contract at a list price higher than the listing of the same comps I had provided to the agent...and exactly $66,300.00 higher than what Open Door paid in the books for the home, a 13.8% increase! I then went back and pulled the emails between myself and the agent and sent her an inquiry with my findings, the only thing she could come up with was fresh paint and carpet...Seriously? If you are using Open Door or another ibuyer and its been sometime since your initial offer, insist on a refresh. Also, maybe you can ask for a baseline so that if your home sells above that, you will get or split the difference with them. Some such services do provide this option upfront. Also, some traditional realtors are beginning to offer very interesting solutions. Do some research, don’t squander away your biggest investment!”

Helpful Report

Posted 2 years ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 2 years ago

“Everyone involved in the process of selling my home to Opendoor was friendly, knowledgeable and very helpful. They made the process very easy for me.”

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Posted 2 years ago

We are very happy to hear this, John! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“I am a Texas real estate agent and own investment rental properties. I decided to sell one of my rental properties without going through the normal process as a realtor, and try Opendoor. I was more than impressed with the transaction and how well the process went. I am so happy I went through Opendoor!”

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(Houston) - Posted 2 years ago

Judy, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“Open door is amazing! They made the whole process of selling our home so easy. I would recommend them to anybody that wants to sell their home without any hassle, while also working with some amazing people! Thank you Open door!”

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(Nashville) - Posted 2 years ago

We are very happy to hear this, Bernadette! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“I got the price I wanted and shaved much time and effort off the sale process.”

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(Phoenix) - Posted 2 years ago

Hi Justin, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 2 years ago

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