Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,349 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I lined up 4 Cash Buyers when we sold our house. OpenDoor was the highest bid. We got to set the closing date and could change it if need be. It was a very easy process which helped a lot during the turmoil of moving. Highly recommend!!!”

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(Tampa) - Posted 2 years ago

Christina, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“Opendoor has a very simple process. I got the best deal for my home Heather provided outstanding service to me every step of the way I highly recommend”

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(Atlanta) - Posted 2 years ago

Judith, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 2 years ago

“Working with Opendoor was one of the most frustrating experiences I've had. My husband and I are both in the military and found out, late in my pregnancy with our first child, that we would be staying put in our current location for an assignment - about three years. This led us to choose to purchase a home quickly because we had about three months until the baby was due and wanted to beat another rise in interest rates. Us, our realtor, and our mortgage company have worked very quickly and tirelessly to get the process going as fast as possible so we could get settled in the new home before the baby was born. We are now one week away from a scheduled c-section (due to medical reasons), VERY close to closing but delayed because of Opendoor and the seller's scheduling miscommunications on a repair mandated by the VA. Our realtor has done everything she can to work with the listing agent, an employee of Opendoor's, for two weeks now to get us moved into the home before closing (paying rent, signing a contract to remove liability, ensuring insurance coverage over our presence in the home, etc.) so we can set up the nursery and avoid having to move with a newborn and while I am recovering from major abdominal surgery. We cannot wait to move until I am fully healed because we are only two weeks away from our move-out date in the rental home. Opendoor refuses to work with us in the very special circumstance. It is clear to my husband and I that Opendoor is only concerned about money and liability, with zero consideration for the humans on the other end of the deal. The situation seems so ludacris that myself, my husband, and our realtor are not even 100% sure that the listing agent working for Opendoor was willing to ask the seller of the home if they would allow us to move in early; we believe they just made the decision unilaterally within the company. Throughout the last two months, we have observed that our realtor (and ALL of their colleagues) absolutely HATE working with Opendoor because apparently this type of inconsideration and lack of understanding happens all the time. Do NOT purchase a home from Opendoor...go through a different company so you can avoid a situation where you are completely ignored, like my husband and I have been, and are worse off for the whole experience.”

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Posted 2 years ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 2 years ago

“Opendoor exceeded my expectations. The sale of my property was completed as planned with no issues. The sale price I received was very satisfactory. The Opendoor representative assigned to me was very responsive. I couldn't have asked for a better experience selling my property.”

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(Las_vegas) - Posted 2 years ago

Michael, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“Deceptive. Went with OpenDoor as my house is not in the best shape and I work overnight shifts so it is difficult to show it. They made me a preliminary offer, which was I wasn't happy with. They sent an "inspector" who walked about the outside of my house taking photos for all of 15 minutes. (They wanted me to leave my gate open and give the "inspetor" access when I wasn't home...ummm, no). I was told I'd have my offer within 48 hours, then radio silence for weeks. I finally pushed the issue in order to get my final offer. I was budgeting for $20k in repairs. The agent told me the repairs were $19,200, which I was happy with. Then they declined because they said the repairs would take too long. Bunch of excuses. Personally think it was because of the slow down in the market. Either way, deceptive practices.”

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Posted 2 years ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 2 years ago

“I sold my home to Open Door. The Open Door experience was as quick and as smooth as I had hoped. It started with a video walk through and ended with the house sale on the closing date that I chose. There were no intrusive agents or home showings during the process. I had an Open Door representative available to guide me, and answer questions. What sounded like a "too good to be true" process turned into a satisfactory home sale for me.”

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(Portland) - Posted 2 years ago

We are very happy to hear this, Mary! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“The smooth process, professionalism of the staff and the convenience made selling my mother's home from out of town amazingly easy!”

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Posted 2 years ago

Andrea, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 2 years ago

“Great service”

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(Las_vegas) - Posted 2 years ago

Thanks for spreading the word about Opendoor, Nina, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“Phenomenal!!!!!”

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(Cleveland_oh) - Posted 2 years ago

Thanks for spreading the word about Opendoor, Dave, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“Taking the stress out of the process. I have a very busy schedule and I don’t have time for hand holding or telling anyone how to do their job. As for Samir and Krystal Robb I would give them both 10/10 stars, and I am not kidding. I have high standards for myself and some people accuse me of raising the bar too high for others. Thank you open door because you exceeded my expectations so far and I hope that trend continues through the sale of my own home.”

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Posted 2 years ago

We are very happy to hear this! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“Everything was seamless from the online offers to the accepting of the offer to the closing w/the Title Company. Would definitely go this route again in the future. Thanks Jean & Opendoor!”

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(Salt_lake_city) - Posted 2 years ago

Thank you for supporting what we do, Shane, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“Everyone answered all my questions with efficiency and kindness.”

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(Houston) - Posted 2 years ago

Thanks for spreading the word about Opendoor, Oldale, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“Very smooth, quick, painless, and truly a wonderful experience. Would gladly do it again. Thank you Open door!”

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Posted 2 years ago

Billy, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“Easy process and competitive offer. Everything was handled online. Fast service and stress free.”

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Posted 2 years ago

Thanks for spreading the word about Opendoor, Pedro, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“As a seller, this was an amazing experience. Everything from the initial zoom call, to the outside inspection, etc! The offer was on the high end of the local market, and the adjustments for repairs were fairly priced. The fees associated with attorneys and their realtor were low, as well! Our Opendoor representative (LaKisha) was outstanding throughout the entire process. Anytime we had a question all we had to do was send her a text and we had a response in no time at all! I would highly recommend for motivated sellers who don’t want to deal with listing your home or spend the time/money doing minor repairs to get your home “show” ready”

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(Atlanta) - Posted 2 years ago

We love hearing stories like yours, Christopher! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!

Posted 2 years ago

“While the experience with Opendoor was great , our agent was also very good , the experience with Opendoor home loans was below par I would honestly stay away from that product. There is a lack of transparency and false advertising”

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Posted 2 years ago

We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. It would really help us if you could send an email with the details of your experience, your property address, and your name to resolution@opendoor.com, so we can look into this. Thank you very much for your support, Marcelo, and have a wonderful day!

Posted 2 years ago

“Open door made an offer on our home with a $15k deduction for a new roof and interior and exterior paint touch up...without ever looking at the home...our home had a new roof installed in 2020 and there was no touch up needed. They supposedly sent out an "inspector" that we never saw and that didn't notice that our roof was new? Our contact at open door wanted us to send him proof that our roof was new...that's not our job. We ended up selling our home (with a real estate agent) for $63,000 higher than Open doors offer...for less fees than open doors "5% service fee". Your service may work with people that have "less than" homes and that may need to sell fast to get money...we're not them.”

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Posted 2 years ago

“Fast, professional, and friendly service. What a great experience!! Saved me so much time & headaches, yet I made even more than I expected. Thanks!”

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Posted 2 years ago

Thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 2 years ago

“This was such an easy, fast, and positive experience, I can still hardly believe it! I was skeptical at first, expecting a low offer or overpriced repairs, but the offer was higher than expected and the repair cost was far lower than my own estimates. I was spared the hassles of arranging minor repairs, which was a big relief. Everyone I dealt with was helpful, friendly, and responded quickly, day or night. They moved fast with a generous offer on my timeline and I didn’t have to deal with the uncertainties & stressors of a traditional sale. Fabulous!!”

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(Washington_dc) - Posted 2 years ago

That’s amazing to hear! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 2 years ago

“Very smooth process right from getting initial assessment to closing. Competitive valuation makes the decision process easier. Recommended to anyone who wants to sell their home faster without dealing with repairs or buyers or agent and without worrying about market.”

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Posted 2 years ago

Opendoor is rated 4.4 based on 3,349 reviews