Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,352 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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community@opendoor.com

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were able to close within a very short period of time. It a no hassle transaction. Very very pleased with doing business with Opendoor.”

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Posted 5 years ago

“Opendoor was professional throughout the entire process. The initial offer had compared our house to houses in a nearby subdivision, which resulted in a lower offer. After a short discussion with Opendoor, they provided an updated offer that was competitive. The home inspection was thorough; but, not absurdly so. Some minor faults were identified; however, Opendoor did not reduce the offer price. The interactions with Opendoor personnel were painless. In the end, it was a painless business interaction. Considering the offer we received and fee that we paid, we probably received a little less than if we had sold our home through a conventional real estate company. However, it was worth the convenience. We did not have to deal with open houses, people coming through our home, and most importantly for us, did not have to worry if our home being built would be delivered on time. Open door was flexible on our settlement date. I definitely recommend Opendoor to anyone looking to sell.”

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Posted 5 years ago

“We bought our first home through Opendoor & the experience was quick and easy. Their customer service was great, but their repair team was lacking. Everything started to fall apart after we moved in. Their new paint job started peeling in the first few days, the front door disintegrated when we tried installing new weather stripping. The garbage disposal failed within the first month. The houses "look" great, but it's all just a big bandaid covering a lot of issues. If buying from them, be prepared to have things go wrong & to fix a lot of issues.”

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Posted 5 years ago

Karyn, thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and want to look into this. Please reach out at community@opendoor.com so we can investigate.

Posted 5 years ago

“Open Door was right there to explain and help us navigate our home selling process. Prompt return calls and information made it a breeze. Not having to show the house was very convenient also. We were happy with the price we got for our house. My husband and I highly recommend Open Door!”

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Posted 5 years ago

“Every representative we worked with was amazingly helpful and kind! The process was smooth and extremely fair in terms of the offer.”

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Posted 5 years ago

Thanks for the love Heather We will be sure to share your kind words with the team.

Posted 5 years ago

“We had a very positive experience buying our home from Opendoor. Although our inspection report came in past the contract's due diligence period due to an error on my part, Opendoor was kind enough to honor our request for repairs. All went smooth and timely with the closing. The house was in great condition and the purchase price appraised below market value. A win-win! Thanks.”

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Posted 5 years ago

We’re always happy to hear about the positive experiences our customers have with us. Thank you for sharing!

Posted 5 years ago

“We've bought and sold many homes; the whole process with Open Door and their team was one of the smoothest and best experience we have ever had. They are efficient, professional and their process is definitely easy. No showings, no last minute backouts or non-qualifying buyers. Would highly recommended them and while their fee seems to be high initially, you need to take a look at what your time and stress costs are in dealing with a conventional sale.”

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Posted 5 years ago

“The whole process was as quick and easy as home buying can get. The team I worked with helped every step of the way and was easy to get in touch with.”

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Posted 5 years ago

“Too many people to deal with. We were bounced from person to person for every little thing and none of them were competent!”

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Posted 5 years ago

“I was very happy with the entire Open Door process. I got a very fair offer and the closing process went off without a hitch. I would recommend Open Door to anyone.”

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Posted 5 years ago

“That's absolutely by far the best way to sell your home with no issues”

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Posted 5 years ago

“Opendoor did everything they said they would do when they said they would with no tricks or strings attached.”

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(Atlanta) - Posted 5 years ago

“Bought a house from open door, they failed to get repairs done before closing, house was left dirty and seller was not responsive about repairs. Would not recommend. Avoid, it all about money there is heart to it”

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Posted 5 years ago

Sorry to hear that Paul, this is not the Opendoor experience we strive for. Please reach out at community@opendoor.com so we can investigate.

Posted 5 years ago

“Everyone we dealt with was friendly and professional. They answered all of our questions and handled any problems that arose very quickly.”

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(Tampa) - Posted 5 years ago

“Our experience with Opendoor was a very good one. Everything moved smoothly and professionally. The advisors we worked with were very informative and helpful. I will and have recommended Opendoor to everyone I know that trying to sell a home.”

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(Houston) - Posted 5 years ago

“I don't doubt that selling to Opendoor is a great experience, but purchasing a home from them is not. They were priced $40K above market, told us to not even bother with offers that were reasonable, and were not transparent in their dealings with us. We had toured the house on our own, but made an offer through our realtors. Then we received an email personally that they were getting lots of offers and if we were interested, we should make one now! They had not done ANY upgrades to the property other than capping off a water softener that wasn't working. The walls still had nails and screws in them, and were in desperate need of paint. They literally invested NOTHING and expected to make $25K off the sale. The inspection revealed many maintenance issues and small problems. They were unwilling to fix anything that wasn't dangerous, and then on our final walk-through, still hadn't fixed several and hadn't provided receipts for the ones they did. We were supposed to close today, and still don't have receipts for a couple promised repairs. We were supposed to close today, but due to the lack of urgency on the part of the title company, missed the deadline to fund the sale. This whole process has been needlessly frustrating and difficult, thanks to the policies and personnel at Opendoor.”

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Posted 5 years ago

“From start to finish, Open Door took care of everything. From the initial contact to the closing meeting, I felt secure. Every time I had a question, they had an answer within a short period of time. I appreciate their knowledge, professionalism and care.”

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(Dallas) - Posted 5 years ago

“I am completely blown away how easy this is. Just sold my house in two weeks. Being military if I would not have found this my family might have had to stay behind while I moved to my new duty station. This was pain free! All the Reps were amazing! The whole experience was flat out amazing! Thank you Opendoor! I have already recommended this group top multiple people.”

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Posted 5 years ago

“I am not impressed with OpenDoor in TX at all as a buyer. They are not transparent, it's difficult to negotiate with them re: fixes or price, they do not bring down the price much even if home is old and needs renovation badly and are not reasonable regarding fixing homes. They own the home we are buying and they do not care about quality of the home very much. They do not even agree to pay for the first year home warrantee that most sellers would pay for. Their agents that we worked with kept changing so there's no continuity and you feel like you are working with a robot. Not impressed! They also won't let us show the home or list it on MLS till closing, not sure if this is standard process.”

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Posted 5 years ago

“Excellent!!”

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Posted 5 years ago

Opendoor is rated 4.4 based on 3,352 reviews