Openreach Reviews

1.7 Rating 265 Reviews

16 %

of reviewers recommend Openreach

Company Reviews

Questions

Metrics

1.7

Based on 265 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 7%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Avg Email Response Time	22.75 minutes

Popular Questions:

Delivery

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How do I contact Openreach?

Helpful Report

(1 week ago)

You can contact Openreach by Telephone, Live Chat and Email.

Helpful Report

(1 week ago)

81.25%

Industry Average

“ Thank you very much open reach for clipping the cable back on top of my window. I only rang the office late last night , I did not expect the job to get done so quickly today. Thank you to all the engineers and the girl in the customer service, they were all very efficient and courteous and hard working and I am very happy with Openreach company. ”

- Mrs Singh

“ Great service engineer work on my internet line untill it was up to speed brilliant customer service he did a great job and kept me informed about everything he was doing one very happy customer ”

- Rachel Walsh

“ In my case, their customer service was excellent. ”

- E .Sinclair

Openreach Reviews

Customer Service - Good