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Openreach Reviews

1.7 Rating 236 Reviews
16 %
of reviewers recommend Openreach
1.7
Based on 236 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
Greater than 9%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Avg Email Response Time
22.75 minutes
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Openreach.
How do I contact Openreach?
(2 weeks ago)
You can contact Openreach by Telephone, Live Chat and Email.
(2 weeks ago)
82.76%
Industry Average
F5antastic service efficient polite phoned ahead because they had to attach the fibre optic on a large pole we have engineers then a 3rd arrived to make sure everything was OK well done Openreach!
- Anonymous
Steve the Engineer solved and fixed the problem in under an hour. Excellent service in Dunstable
- Tracey Harris
Finally they had it working but were still committed to getting up the best connectivity, so they continued tuning and test to give use the service available.
- Carl