Name: Oponeo
Rating: 1.70

“Ordered 2 tyres via Oponeo website with delivery to be at my requested fitting centre in the 48hr period, tyres were in stock so there should have been no issue in getting these within 48hrs. Tyres took 3weeks to arrive and almost daily emails and calls to Oponeo customer service which were as helpful as a chocolate fire guard, could even tell me why these hadnt arrived nor could they tell me courier name or if they were being held up with the courier. I ordered the tyres on the 9th April and cancelled them on the 28th April Oponeo then sent notification of delivery on the 29th April and said if I didn't take them there would be a £30 charge off my refund for returning tyres. Wouldn't use nor would I advise anyone else to use Oponeo, I would advise paying the extra few pounds at one of your local tyre dealers and avoid Oponeo like the plague, in response to Oponeo below tyres were cancelled prior to delivery or notification of delivery however Oponeo still see fit to charge £30 to be returned irrespective of there failure”

Helpful Report

Posted 2 years ago

“We purchased 3 tyres of the same type from Oponeo online. When received; they did not match. They were all the correct fit for the car, however 2 had a large groove/ridge to the inner tyre wall. We contacted Oponeo to exchange the tyre to match the others. They simply said the size was the same. The tyres look noticeably different and are not as ordered. They were an expensive tyre and very unimpressed with the situation. Poor customer service attitude; very arrogant and dismissive. Could not recommend Oponeo.”

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Posted 2 years ago

“THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. 22.12.21 I ordered 2 tires for £416, the website said the delivery will take up to 48h. By the 28th of december 2021 the tires still weren’t delivered so I cancelled my order. I was ignored for a week, and only got a response to my email when I mentioned leaving a bad review, but the response I received made no difference to my situation. On the 7th of January 2022 (11 days after the cancellation of my order!) I received a mail which said that the tires I was looking for have been found and if I don’t want them I have to return them to do deliver driver. Today marks 2 weeks since I cancelled my order but I still have no update from your website and still didn’t get. y refund. I’ve run out of patience and advise everyone to avoid this company as much as possible. I recommend you sort my situation out soon because I will continue to write bad reviews unti I get my money back. I will let everyone know that from experience I’ve learnt that OPONEO doesn’t respect or take their customers seriously.”

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Posted 2 years ago

“Avoid that company ,messing around ,Long waiting time …poor Quality Tyres !!! Look like badget Tyres from China …. Avoid IT !!!! Poor Customer Service !!!!! Big joke !!!! Money wasters !!!”

Helpful Report

Posted 3 years ago

“attention, nothing good from this company, no shipment after two weeks, the so-called friendly team will help you - nonsense nothing like that exists, refund up to 30 days, or if you want to get rid of money for this time, it's the perfect option, never again I don't want to do business with them and I warn everyone else”

Helpful Report

Posted 3 years ago

“THIS COMPANY SEEMS TO BE A BAD JOKE !!!!! I have ordered two tyres from them, after one week I got delivery but it was just only one tire, it passed another week and still have nothing from them but just only one excuse from rude person on their phoneline about this tire "it is still in transit but they cant say where is it" !! can you believe in this ? I have to get day off my work to pick up one tire and need to get another day off my work to pick another tire if they delivery it, There is many places stationery tyre shop which can give you any tire immediately (becasue they have in the stock) at the same price tyres which you looking for and nobody will waste your time and money !!!!!! NEVER AGAIN , and SHAME ON YOU at the same price which I can get tyre in Ireland at shops. YOU gave me a headache, stress , and waste of my time and money, TIMEWASTERS nothing else so if you can get a tyres at your local shop go there and buy dont allowed this company waste your time or money!!!!! also it might to be VERY IMMPORTANT INFORMATION to their next customers which is before I bought a tires from them I found information on their website they have delivery within 4-5 working days which was very convenient for myself, when delivery was delayed and then never delivered I was told they have reserved delivery time up to 28 working days!!!! so I think they no honest sellers if they missleading information with their customers!!!”

Helpful Report

Posted 3 years ago

“HIS COMPANY SEEMS TO BE A BAD JOKE !!!!! I have ordered two tyres from them, after one week I got delivery but it was just only one tire, it passed another week and still have nothing from them but just only one excuse from rude person on their phoneline about this tire "it is still in transit but they cant say where is it" !! can you believe in this ? I have to get day off my work to pick up one tire and need to get another day off my work to pick another tire if they delivery it, There is many places stationery tyre shop which can give you any tire immediately (becasue they have in the stock) at the same price tyres which you looking for and nobody will waste your time and money !!!!!! NEVER AGAIN , and SHAME ON YOU at the same price which I can get tyre in Ireland at shops you gave me a headache, stress , and waste of my time and money, TIMEWASTERS nothing else so if you can get a tyres at your local shop go there and buy dont allowed this company waste your time or money!!!!!!!!!! Useful Share”

Helpful Report

Posted 3 years ago

“THIS COMPANY SEEMS TO BE A BAD JOKE !!!!! I have ordered two tyres from them, after one week I got delivery but it was just only one tire, it passed another week and still have nothing from them but just only one excuse from rude person on their phoneline about this tire "it is still in transit but they cant say where is it" !! can you believe in this ? I have to get day off my work to pick up one tire and need to get another day off my work to pick another tire if they delivery it, There is many places stationery tyre shop which can give you any tire immediately (becasue they have in the stock) at the same price tyres which you looking for and nobody will waste your time and money !!!!!! NEVER AGAIN , and SHAME ON YOU at the same price which I can get tyre in Ireland at shops you gave me a headache, stress , and waste of my time and money, TIMEWASTERS nothing else so if you can get a tyres at your local shop go there and buy dont allowed this company waste your time or money!!!!!!!!!!”

Helpful Report

Posted 3 years ago

“Complete liars. Missing tyres - confirmed lost by carrier. Oponeo said I had to wait 30 days. 30 days later they say oh they’ve been delivered. Well they ain’t ! See you in court.”

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Posted 3 years ago

“I paid for 4 alloy wheels and only received 3, when i called "mick" in oponeo.ie he basically told me that i was lying, i was calling and emailing for 6 months before i got a refund for the 3 wheels and had to wait for another 4 months to get refunded for the wheel that i supposedly "stole". Complete WA***RS, do not waste your time or money with this bunch of fools”

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Posted 3 years ago

“This is my second time to use oponeo for steel wheels and now alloys,I can not fault them,great prices with free delivery to Dublin Ireland,and they use DPD couriers and and have great tracking service.,I would highly recommend oponeo for steel wheel,alloys and tyres.”

Helpful Report

Posted 3 years ago

“Tyres delivered in poor condition and tread depth less than expected. Customer Service and Claim(s) team lack integrity.”

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Posted 3 years ago

“Ordered 4 x tyres which showed availability. After email from them to tell me they were out of stock they still displayed 100% availability. They suggested I buy tyres at twice the price. Use advertising of out of stock items to suck in customers. Refund issued but not received yet.”

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Posted 3 years ago

“They sold me used tyres.The tyres had road grain marks and the vent spews are clearly worn off. The tyres have been fitted and driven on a vehicle. On contacting Oponeo and sending photos they simpy refused to agree the tyres were used.”

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Posted 3 years ago

“Needed to return tyre, told to send it to POLAND! Cost was huge, not worth it. Avoid at all cost!”

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Posted 3 years ago

“Scam merchants. Take you money and don’t deliver and fake emails to say received. 3 months waiting for tyres . They always say call delivery agent . Tried but not my responsibility ..”

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Posted 3 years ago

“What amazing muppets their Irish carrier is! I ordered 4 tyres and their carrier DPD Ireland delivered 2 of them and then could not find the same delivery Eircode again (?) the tyres went to Athlone depot to Dublin to Athlone, to Dublin to Athlone to Dublin to Athlone and then back to Poland? At no point did DPD or Oponeo offer any useful help. Avoid if you don't have weeks to spare waiting. parcel 0134 5006 8223 69 T.”

Helpful Report

Posted 3 years ago

“Oh man oh man if you are here more than likely you have been stung by these guys too. I severely appeal to anyone who's thinking of ordering from them to think again. Tyres were never shipped and like others I have to wait their policy of 30 days before refund. They know they haven't been shipped its been 23 day's already. Spoke with claims department even had to cheek to say if the tyre's arrive after I receive a refund in 2045 I will still be liable for the cost of the tyre's or have the tyre's returned at my expense. Really will never do business with them ever again I hope they go under.”

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Posted 3 years ago

“One star its too much. Customer service its terrible. Delivery takes too much time they will send you 2 different parcel with weeks late. Don't recommend. And on their website says something and on tyres its different label”

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Posted 3 years ago

“Oponeo's aftersales is utterly shocking. I needed to return a set of tyres and it has taken almost 2 months to sort and I still don't have my full refund. They had the tyres collected in two separate collections, one of which somehow managed to deliver a single tyre back to the tyre shop I collected from. Because of that courier error they still haven't refunded me for that one tyre even telling me THREE times on the phone that it wasn't my fault and I'd receive my refund. All this and I still have to pay a £60 fee to return the tyres. Their tyre prices are competitive but no where near good enough to warrant the horrendous customer service they provide.”

Helpful Report

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Oponeo Reviews