ororowear.com Reviews

Name: ororowear.com
Rating: 4.24

4.2 Rating 340 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love ororowear! Products are fabulous and sales are even better. Fast delivery and great communication.”

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Posted 1 month ago

“Ororo's customer service team couldn't be more accommodating. We have many of their heated outerwear products and couldn't be more pleased!”

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Posted 1 month ago

“Quick and easy. I received it the next day.”

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Posted 1 month ago

“product as advertized”

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Posted 1 month ago

“I was not happy with the shopping experience. Remember I passed the order button and paid for the product. I noticed that I had ordered the wrong size. I wanted an extra large but ordered an extra small. You never responded or corrected my order as requested. Also no phone number to call.”

Helpful Report

Posted 1 month ago

Hi Robert, thank you for your review and I apologize for the unhappy shopping experience. But upon checking, we can't find any emails that were sent to us under your name. Our customer service representative will reach out to you to provide further assistance and we will keep following up until all is set. And if you need a phone call, our phone number is 1 (702) 751-7639.

Posted 1 month ago

“I like the quality of material and feel. I bought large and wear size 10 and am 5ft 7. I like the little extr room it gives me. I tried 3 other coats they were all snug fit at size large and were either heavy or cheaply made. Am anxious to try coat. Also wanted coated to fall at lower hip level for warmth”

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Posted 1 month ago

“I am not sure about these gloves. They do heat and I think they would keep my hands warm. They are rather bulky and the pocket for the battery is not large enough to hold the battery with the wires and zip it closed. I will try them for a a bit but, I think I will return them. I would never be able to use the outer gloves. They are so bulky/thick that I cannot bend my fingers. Don't know about them. I have an Ororo heated vest which I love.”

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Posted 1 month ago

Hi Esther, thank you for leaving your feedback. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance with return.

Posted 1 month ago

“Once the order was placed it was almost immediately shipped and received two days later! Easy, easy, easy!”

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Posted 1 month ago

“Everything is good so far”

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Posted 1 month ago

“The socks are a bit overpriced ($100+) in my opinion, but ive ordred the vest before and it was outstanding in workmanship and functionaliity. I have no doubt the new upgraded Tahoe socks 4.0 will perform as well. Kelsy, who I communicated with throught the purchasse, was outsatnding as well and represented the company as a true diplomat. Overall the products are high quality.”

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Posted 1 month ago

“I did not get my package”

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Posted 1 month ago

Hi Patrick, thank you for your review. Upon checking, your package is still on the way to you. Please don't worry, we will keep an eye on the shipment and we believe that it will arrive soon. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 1 month ago

“I’m waiting”

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Posted 1 month ago

Hi James, thank you for your review. Upon checking, your package is still on the way to you. Please don't worry, we will keep an eye on the shipment and we believe that it will arrive soon. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 1 month ago

“Haven't received the items yet. With how much products cost you would think it would be shipped better. The tracking hasn't worked, keeps telling me the label has been made, and it has been over a week. I was looking so forward to getting my items I purchased, but now I am frustrated. Spending $379 and poor shipping has me thinking twice about ordering again. Hopefully when I finally receive the items I will love them. If not, they will be going back.”

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Posted 1 month ago

Hi Anna, thank you for your review. We have forwarded your review to our team and one of our customer service specialists will get in touch with you as soon as possible. Please don't worry, we will try our best to help you resolve this.

Posted 1 month ago

“While the written refund policy dictates items be unworn and in new condition I purchased an open package item that was worn and defective. It was missing tags, smelled like cologne, had trash in the pockets, and the zipper was broken. I feel misled as to what open package items were.”

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Posted 1 month ago

Hi Micheal, thank you for your review. Sorry for the unhappy shopping experience. Our customer service specialist will get in touch with you as soon as possible and please don't worry, we will try our best to help you resolve this.

Posted 1 month ago

“Without the heaters on the vest is toasty. Love it!”

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Posted 1 month ago

“Site was easy to navigate and place order! My daughter has a vest, my husband a vest and now my son in law has the hoodie. Wisconsin and Colorado are the perfect temp for these.”

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Posted 1 month ago

“It's not cold enough yet but so looking forward to being warm this winter.”

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Posted 1 month ago

“Happy with the product and easy to order,thank you very much”

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Posted 1 month ago

“I can't provide a review yet. You kinda jumped the shark a little. I just ordered 2-3 days ago. I don't even have the product. I suggest you send this out after your product is delivered to the customer and then seek a review. Best, N. Hockett.”

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Posted 1 month ago

Hi Nathan, thank you for your review. And I apologize for asking for a review before delivery. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 1 month ago

“Web site was very easy to use. My order should arrive tomorrow Friday. Hoping everything works. This is my second vest ordered from Ororo..will update once the vest arrives. Can not answer all questions as I said product has not arrt.”

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Posted 1 month ago

ororowear.com is rated 4.2 based on 340 reviews