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Ottawa Flowers Inc. Reviews

4.2 Rating 914 Reviews
79 %
of reviewers recommend Ottawa Flowers Inc.
Company Reviews Product Reviews
692
 Metrics Info
4.2
Based on 914 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Ottawa Flowers Inc. Reviews
Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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Maria P
Verified Buyer
“We ordered a standing spray for our very dear friend ,Tom Nantsios,, from Florida where we live, It is very hard to order something when you are so far away. And they told me that it was exceland.. We dealed with Pavel , who was extremely helpful. Thank you again Dimitris and Maro Pasvantis Hollywood , Florida”
Helpful Report
Posted 6 years ago
Jules G
Verified Buyer
“Our grandpa had terminal cancer and was in the last few weeks of life. We ordered flowers to deliver to his home on Mondays, knowing he didn't have many weeks left. He suddenly took a turn for the worst and was admitted to the hospital on a Friday evening. I called the night of, almost at closing time, and the person over the phone reassured me they'd get the flowers to him at the hospital by the next day - first thing - knowing he might not make it through the weekend. There was no extra charge or fuss - just sincerity and compassion. I'll never forget how reassuring it was to know he'd have some sunshine delivered to him in the last few days of his life. He passed away three days after being admitted to the hospital.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Quick, efficient and helpful”
Helpful Report
Posted 6 years ago
Antoine S
Verified Buyer
“Amazing service and flowers!!!!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Ottawa Flowers was able to take my order over the phone and easily customize the order of a boutineer and small vase with matching orchids in a desired colour that was not shown on the website. The message to the recipient looked beautiful and was as instructed and the delivery happened perfectly. I was able to order the flowers and they were delivered in only a couple of hours. The recipient was delighted and the quality and arrangement of the flowers was beautiful. Thank you very much Ottawa Flowers.”
Helpful Report
Posted 6 years ago
Rachelle C
Verified Buyer
“I ordered the bouquet below, deluxe version, for Mother's Day, using the code I received by email (Luv Mom?). My mother indeed received the bouquet and the card at the right time -- but contrary to the photo, all the flowers were orange and red. I was so disappointed! These colours are not appropriate for Mother's Day. I know some variation is inevitable, but the bouquet looked like a Thanksgiving centerpiece. On 19 May, I wrote to info@ottawaflowers.com to share this feedback. I did not get a reply. Today (24 May) I received an email to provide feedback on this site. So I copy-pasted the feedback (minus the photos to illustrate the difference in the bouquets.)”
Helpful Report
Posted 6 years ago
Catherine R
Verified Buyer
“My order was not delivered as a result of the driver getting in an accident. While it is acceptable that accidents happen, I was not informed until I inquired as to why my order was not delivered. I was then told that extra flowers would be added to make up for the delay. I should have been informed immediately that my order would not be delivered and I should have been offered a price reduction (as that is what I asked for).”
Helpful Report
Posted 6 years ago
Brenda H
Verified Buyer
“My daughter lives in Ottawa and I am in Calgary. It was her birthday so wanted to send her something nice. Ottawa flowers were so helpful. They took my order on the phone and made sure they added my daughters favourite flowers Gerber daisies. Great service”
Helpful Report
Posted 6 years ago
Carla M
Verified Buyer
“While the quality of the flowers I ordered was very good, the presentation was lacking. Online photo included nice greenery (eucalyptus) but bouquet received was just the flowers with one little sprig of grass - it did not look like it was put together by a professional florist.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“We regularly source Ottawa Flowers to build arrangements for our guests. Service is always excellent and product is a lovely quality.”
Helpful Report
Posted 6 years ago
Habib B
Verified Buyer
“I liked the prompt service order as well as the delivery within deadline.”
Helpful Report
Posted 6 years ago
Amy B
Verified Buyer
“Hi.. The flowers I ordered arrived on time and to the right location - had similar look to the one I order (from the picture) however, I was disappointing.. before my aunt passed she wanted to see field lilies...... the arrangement had them - closed buds... the lilies didn't open until after she passed. so she did not see them - but did know they were there.. I know its a small thing.. but I wanted lilies for her to see before she died.... I wish there was at least one open..”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“The gift arrived on time.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Everything. Horrible flowers that looked nothing like the picture. Flowers were dead and came 4 hours after driver called. I will never order with them again.”
Helpful Report
Posted 6 years ago
Ottawa Flowers Inc. is rated 4.2 based on 914 reviews
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