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Outback Equipment Reviews

4.3 Rating 5,711 Reviews
80 %
of reviewers recommend Outback Equipment
4.3
Based on 5,711 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 74%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Outback Equipment Reviews
Outback Equipment 5 star review on 3rd January 2025
Craig Warne
Outback Equipment 5 star review on 3rd January 2025
Craig Warne
Outback Equipment 5 star review on 20th December 2024
MARTIN HYDE
Outback Equipment 5 star review on 18th December 2024
Anonymous
Outback Equipment 5 star review on 18th December 2024
Anonymous
Outback Equipment 5 star review on 18th December 2024
Anonymous
Outback Equipment 5 star review on 17th December 2024
Perry Waldron
460
Anonymous
Anonymous  // 01/01/2019
Excellent price comparison and fast delivery. Highly recommend. JE.
Helpful Report
(Coopers Plains, 4108) - Posted 2 months ago
Hi Jared, Thank you so much for your review! We're thrilled that you found our price comparison helpful and appreciated our fast delivery. Your recommendation means a lot to us, and we look forward to helping you with your future equipment needs. Have a great day!
Posted 2 months ago
I ordered my Buck Wild chair after I'd seen one at a music festival. It was sooo light & the guy just carried it on his head! It arrived within a week. It's easy to put together & pack up into its small carry bag too. I'm a full time traveller so need something non bulky and lightweight. This chair is so comfortable. I'm expecting it to last me many years. Awesome product!!
Helpful Report
(Coopers Plains, 4108) - Posted 2 months ago
Hi Monica, Thank you so much for the amazing review! We're thrilled to hear that you love your Buck Wild chair. We truly appreciate your support and can’t wait to hear about all the great moments you'll have with it.
Posted 2 months ago
Very happy with our purchase, it fit perfectly, thanks for the help as well
Helpful Report
(Coopers Plains, 4108) - Posted 2 months ago
Hi Julie, Thank you for the amazing review! We're so pleased to hear that your purchase fit perfectly and that our team was able to assist you. Your satisfaction is our priority, and we look forward to helping you again soon. Enjoy your new gear!
Posted 2 months ago
Great service and quality products
Helpful Report
(Coopers Plains, 4108) - Posted 2 months ago
Hi Tabea, Thank you for the amazing review! We're so pleased to hear that you enjoyed our service and quality products. Your satisfaction is our top priority, and we look forward to serving you again soon. Happy exploring!
Posted 2 months ago
Outback equipment took 3 weeks to ship my order and then only after 2 email requesting an update as to where my order was.This is the last time I will use them as I had a similar experience previously.
Helpful Report
Posted 2 months ago
Hi Steve, We truly apologize for the delay and the inconvenience caused in receiving your order. We understand how frustrating it can be not to have timely updates, and we appreciate your feedback. We are always working to improve our processes and ensure a better experience in the future. If you'd like to discuss this further, please feel free to reach out to our customer service team. Thank you for your understanding.
Posted 2 months ago
great products great price thanks
Helpful Report
(Coopers Plains, 4108) - Posted 2 months ago
Hi Gary, Thank you for the fantastic review! We're thrilled to hear that you love our products and find great value in our prices. Your support means a lot to us, and we can't wait to serve you again in the future. Happy shopping!
Posted 2 months ago
Package arrived in good condition and time, I haven't assembled and attached it yet, waiting for a free weekend.
Helpful Report
(Coopers Plains, 4108) - Posted 2 months ago
Hi there, Thank you for your wonderful review! We're glad to hear your package arrived safely and on time. Whenever you find that free weekend, we hope you enjoy assembling and using your new gear! We're always here if you need any assistance. Happy adventures!
Posted 2 months ago
Staff were friendly but sold me the wrong equipment for fitting an awning to my van. This was despte the man actually looking at the van! Not easy to change things as i live over 250klm away. Friend collected correct part, no refund for worng parts only a credit note offerred. Won't be back so ther's $75 wasted.
Helpful Report
(Coopers Plains, 4108) - Posted 2 months ago
Hi Lynda, We sincerely apologize for the mix-up with your equipment and understand how frustrating this must be for you. While we can't change the past, we appreciate your feedback and are always looking to improve our service. If you’d like to discuss this further, please consider reaching out to our customer service team. Thank you for your understanding.
Posted 2 months ago
Great value and very responsive service, needed a water tank quickly for an upcoming trip and they delivered!
Helpful Report
(Coopers Plains, 4108) - Posted 2 months ago
Hi Peter, Thank you for your wonderful review! We're delighted to hear you found great value in our products and that our team was able to assist you quickly. Your support is greatly appreciated, and we’re here for any future equipment needs you may have!
Posted 2 months ago
Always happy with your products and your service. It amazes me how much knowledge your staff have on everything thing I've ever purchased.
Helpful Report
(Coopers Plains, 4108) - Posted 2 months ago
Hi Mark, Thank you for your wonderful review! We're delighted to hear that you're consistently happy with our products and service. It's our goal to provide knowledgeable support for all your needs. We look forward to assisting you again soon!
Posted 2 months ago
I purchased the outback saucepans they are fantastic.
Helpful Report
(Coopers Plains, 4108) - Posted 2 months ago
Good range of equipment
Helpful Report
Posted 2 months ago
Hi Donna, Thank you for your fantastic review! We're thrilled to hear you appreciate our range of equipment. Your satisfaction is our priority, and we look forward to helping you with your future needs!
Posted 2 months ago
Great product, extremely fast delivery
Helpful Report
(Coopers Plains, 4108) - Posted 2 months ago
Hi Dolores, Thank you for your fantastic review! We're thrilled to hear you love the product and appreciate the fast delivery. Your support means a lot to us, and we can't wait to help you again soon!
Posted 2 months ago
Nice little stove. Down side is it doesn't have a catch to stop top opening in transit.
Helpful Report
Posted 2 months ago
Hi Robbi, Thank you for your feedback! We're glad you like the stove. We appreciate your suggestion regarding a catch for transit; we'll definitely take that into consideration. Looking forward to serving you again!
Posted 2 months ago
All good, panel works good ,I'm happy with my purchase
Helpful Report
(Coopers Plains, 4108) - Posted 2 months ago
I still have not received an outcome to my question. Generally really good service just been let down this time
Helpful Report
(Coopers Plains, 4108) - Posted 2 months ago
Hey James, we are sory to hear you are still awaiting a response from us. Please dont hesitate to reach out to our customer service team at 1300 854 185 to assist you with answering any questions you might have.
Posted 2 months ago
good quality equipment
Helpful Report
(Coopers Plains, 4108) - Posted 2 months ago
Hi Steven, Thank you for your positive review! We're glad to hear you're pleased with the quality of our equipment. We look forward to serving you again!
Posted 2 months ago
Great service and the Camec trailer cover was really easy to fit. Good price and loks to be a quality product. I will happily deal ith these guys again when I need something.
Helpful Report
(Coopers Plains, 4108) - Posted 2 months ago
Hi Robert, Thank you for your wonderful review! We're so glad to hear you found our service great and the Camec trailer cover easy to fit. We look forward to assisting you again in the future!
Posted 2 months ago
Yes very happy the the outdoor portable folding toilet
Helpful Report
(Coopers Plains, 4108) - Posted 2 months ago
Great service and product knowledge
Helpful Report
(Coopers Plains, 4108) - Posted 2 months ago
Outback Equipment is rated 4.3 based on 5,711 reviews