Overnight Caskets Reviews

Name: Overnight Caskets
Rating: 4.86

4.9 Rating 1,081 Reviews

97 %

of reviewers recommend Overnight Caskets

About Overnight Caskets:

Overnight Caskets is a family-owned business. We understand that funerals can be overwhelming emotionally and financially. We also understand that most families have not bought funeral products online. That's why we have reimagined the process with worry-free online shopping and free shipping while safeguarding traditional values of empathy and respect.

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Overnight Caskets 5 star review on 6th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 2 years ago

“Overall I had a very positive experience with ONC (Overnight Caskets). Initially I ordered online the “The Praying Hands Monarch Blue Casket” with relative ease, however afterwards I received a phone call from the warehouse (Justin) indicating that the casket I ordered was not in stock. He offered an alternative similar casket (less money and a complete refund of my 3 day shipping cost of $150), however it was not to my liking. I told him that I will review online other websites as well as ONC. I found the same Praying Hands casket on another site, however it was an additional $500. I went back to ONC’s website and saw another casket that I liked (that was coincidentally $50 cheaper) and after reading all the positive reviews towards this particular casket (Knight Silver), I called Customer Service ,who then transferred me to the warehouse, and I spoke with Justin about the availability of the casket and the $200 credit. He said that they had that particular casket in stock and that he will issue a credit and guarantee free delivery within 3 days. I am happy to say that the funeral home received the casket 1 day early and that the casket was delivered undamaged. I was very pleased with the look of the casket and (at the viewing) I overheard a few people commenting how good the casket looked. I am very pleased I chose ONC because of the great CS, quick resolution, and savings (in comparison with the funeral home casket of $4,800) which helped to pay for other expensive funeral costs.”

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Posted 2 years ago

“I was very pleased with overnight caskets. The quality and customer service all were excellent. I was a little disappointed that the casket we ordered was not available but they contacted me right away with other options. I was happy with the price feeling I got more than I paid for. We purchased this casket for my father so it needed to be special. I would recommend. In fact we are purchasing another casket for my uncle. So glad I found this website.”

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Posted 2 years ago

“great service and casket. The casket was a little more orange than the Mahogany on website, as indicated by another buyer but still a beautiful item. Delivery was on time as promised.”

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Posted 2 years ago

“My experience couldn’t have been any better. Delivery to Michigan was fast. Customer service was very helpful. I Would highly recommend them to my family and friends.”

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Posted 2 years ago

“We have unfortunately lost both parents within 3 years and purchased both their caskets here after obtaining information from our uncle. We couldn't have been more pleased. Both were very sturdy and beautiful! It did take about a week to get but they delivered directly to the funeral home.”

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Posted 2 years ago

“excellent service. great price. efficient shipping. beautiful casket for my mother. THANK YOU!”

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Posted 2 years ago

“They had a great rating and comments on BBB site. So, I ordered my a casket for my mom last week, two day shipping. It was delivered on time, today actually. It's beautiful, much more than I expected. I paid less than what the funeral home was charging and got a better quality, better looking casket. I would definitely purchase from them again. Hopefully that time will never come... I highly recommend them. Great job and product!”

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Posted 2 years ago

“Everything was prefect except there was a small scuff on the back of the casket. Ordered on March 7 and was delivered to the funeral home on March 14. Overnight Casket was quick to contact me when the funeral home did not want to accept the casket. The delivery person was very kind to wait until a family member got there to sign off on the casket since the funeral home won't accept the casket without a family member being present. I will definitely order from them again.”

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Posted 2 years ago

“I was very satisfied with the casket I ordered for my mother.”

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Posted 2 years ago

“Beautiful, fast and reliable! I had another Casket that I ordered, and it was not available on the East Coast. They gave me options available for my location and I found a beautiful casket. It arrived two days later and I was very happy with it.”

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Posted 2 years ago

“Our experience with Overnight Caskets was a positive one and we will have no problem referring this business to someone else even though the item we wanted was not in stock. Evidently, the Praying Hands casket is one of the most popular ones which is a good thing.”

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Posted 2 years ago

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Posted 2 years ago

“Excellent!!Beautiful casket.Very great help with this company.Just gorgeous.Very Very happy with everything.The casket was 100 times better in person.Wonderful Company deal with.Give 5 star and more.Thank You.No problems at all.Fabulous.Recommend to anyone interested.Blessings.”

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Posted 2 years ago

“My dad's casket was absolutely beautiful and we saved THOUSANDS. Don't be charmed by the directors--this is the smarter choice.”

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Posted 2 years ago

“I was so amazed at how beautiful the casket looked in person when it arrived. I could not have asked for more from the company. The casket arrived on time and in perfect condition. They were extremely professional and answered any questions that I had when I called. Everyone in attendance of my loved ones service continuously complimented how beautiful the casket was. As well as they were shocked at its price tag. This company saved me over 4,000$ with the funeral home by not purchasing the casket through them. I ten out of ten recommend everyone to do business with this company. I thank you guys so much!!”

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Posted 2 years ago

“This casket was beautiful. It arrived on time and no damages during shipping. The price was also good making it affordable to buy. $2000.00 cheaper than the funeral home!”

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Posted 2 years ago

“I was referred to you by my Pastor because they used your service. The ordering, paying, and shipping was flawless. I shipped the casket (it was beautiful) to California and it arrived as promised. Thank you for making a difficult part of the laying my Mother to rest less painful. With gratitude,”

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Posted 2 years ago

“Thank you for your good Service. Will recommend your company to others in need.”

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Posted 2 years ago

“They allowed me to pick up the casket myself because my uncles funeral was within the shipping window and would not have made it. That’s what you call customer service.”

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Posted 2 years ago

Overnight Caskets is rated 4.9 based on 1,081 reviews