OYSHO Reviews

Name: OYSHO
Rating: 1.35

1.4 Rating 130 Reviews

7 %

of reviewers recommend OYSHO

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Metrics

1.4

Based on 130 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

OYSHO 1 star review on 23rd December 2022

Lucia

Alexandra Prailea

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AVOID AT ANY COST!! It used t be great like 10 years ago but recently i have tried three times and their clothing are so horrible and such a bad quality(pant string were torn out and cut,very very thin pyjamas),look different than in the photos , too expensive etc! Also one of the very few brands that they don't include a return form inside the parcel and when you call or mail them nobody answers! I find is so suspicious because i never had any problem with any other other brand while procedures were flowing easily”

Helpful Report

Posted 3 years ago

“I wish I'd never ordered from them!!My order was supposed to be on Christmas Eve , 13 days after I placed it and still on 29th of December haven't received anything. Tracking of the order is impossible and after a 20 minutes waiting on the phone they told me that it may be delivered next week.. I will never again place any order on them and I am very disappointed by their service, it's bad and ridiculous👿👎”

Helpful Report

Posted 3 years ago

“I placed my order on December 8th. They have already charged my credit card. My order was due December 21st. Today it's the 28th. I tried to contact them but the phone number for customer service on the internet is invalid. Never shop from oysho”

Helpful Report

Posted 3 years ago

“I ordered sleepers, I got an email saying that they could not deliver my order after 3 weeks that I placed my order. They said to either get a refund or choose something else so I decided to get a refund and order something else elsewhere. Later on, I get another email from Oysho saying that my order was in its way. I am now stuck with both and they emailed me saying that my order has been delivered, nothing about the refund I requested. Terrible service. Never again, it's frustrating that they don't even have a customer service number.”

Helpful Report

Posted 3 years ago

“My goods were due yesterday. I sent an email and received a reply in Spanish or something. They took a week just to get the order ready. Now I am still waiting hoping that I won't leave my daughters without a Christmas present.Disappointed”

Helpful Report

Posted 3 years ago

“I ordered panties on Oysho site - on its suggested click away - and after requested to paid in advance - ok no problem- i received delivery notice that can pick them up from Piraeus shop on 4th Jan'21 i.e. 14 days after initial order. I tryied to claim to the shop without any result. Also try to phone to companies head office and keep me on hold all the time without any conversation. Tried also to call customs service phone nr which is not in use permanetly. All that happens in the year 2020.”

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Posted 3 years ago

“3 weeks delay”

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Posted 3 years ago

“ONE MONTH LATER STILL NO ORDER. NO CONTACT”

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Posted 3 years ago

“The merchandise are great as always. Beautiful pattern and good quality. I am disappointed with the service. I ordered a gift package (which was a given option) and they came in a plain paper envelope. The message was a print on A4 page, with small font size. Nothing reminding a gift. I definitely wouldn't recommended as a gift option, expect if you want to take care the repesentation.”

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Posted 3 years ago

“I cannot even checkout, on the chat tey tell me to empty the cookies. i have done that, but it is impossible to check out. When I say there is an error on their site, they tell me it is not true. Horrible experience”

Helpful Report

Posted 4 years ago

“Wesbite states that you will recieve a next day delivery. When i called to ask why my product has still not been shippeed i was told the shipping is standard and will take 4-6 working days. Apparently its an error on their website but under shipping and returns it clearly states shipping will be next day. The customer service team said there is nothing they can do and when i asked for a refund this was deneyed.”

Helpful Report

Posted 4 years ago

“- the items were of really bad quality and sent in a paper box with any protection. - I am still waiting to have the refund of two of the three times I sent back. It seems they have lost the items in their warehouse but despite they know have been lost in their warehouse, so it is basically their problem, they refuse to refund the customer. It has been more than a month and despite I called multiple times and sent a few email, they are stil unable to issue a refund. Don't buy from this retailer. The quality of the items is horrible and they have also an awful customer service/refund process.”

Helpful Report

Posted 4 years ago

“Thoroughly disappointed with the inferior quality of Oysho, overpriced, products. 2 sets of cotton pj’s totally out of shape after the first wash...I’ve had far superior quality pj’s from less expensive stores, including Primark. Complete waste of of money! I’ve written them off as a huge mistake, would absolutely not recommend or repeat purchase from Oysho!”

Helpful Report

Posted 4 years ago

“It is impossible to order a product online. I enter facebook login and on next page it ask it again. Then every time there is a message: error on the page please refresh. payment button dissapear, nothing works. no support email. support chat is inactive.”

Helpful Report

Posted 4 years ago

“Terrible store! We made an online order twice , but never received our orders! We waited for a month, and then received a message that-sorry, we can't deliver your order! But time is lost!”

Helpful Report

Posted 4 years ago

“Really disappointing brand, their products are getting worse and worse every year. They spend money on branding, design and advertising for selling pure garbage. A friend gave me an Oysho gift card, so i thought to pick some yoga clothes. The tops seem to be ok, but the leggings “compression leggings with animal print” have been made from the most uncomfortable material i have ever experienced! It feels like you have your legs wrapped with plastic... ! Really impossible to enjoy yoga in these. So that brought me back to my first conclusion: if you think Oysho is a nice and cheap choice, you are wrong. You just wasting your money.”

Helpful Report

Posted 4 years ago

“Very disappointed as a first-time customer. The quality of the products is very low. I bought socks and underwear recently. The socks got damaged only after one use - the thicker ones' decoration came off and the others had silvery threads which started coming off the moment I put them on. The underwear got torn on the side only after one use. I will not buy any products from Oysho in the future and I am sorry I spent my money (not cheap).”

Helpful Report

Posted 4 years ago

“I bought 2 hoodies, one of decent fabric and the other is the worst, from the first time the fabric started to thread and torn despite being of high price, I’d get way better quality at target or Walmart easily”

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Posted 4 years ago

“Paid for express delivery, but still nothing after 3 days. Needed them for my holiday. :(”

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Posted 4 years ago

“Paid via iDeal and never received the goods. They claim i didn't pay, even when i showed them the payment transcription. Fighting for my money back for 6 weeks now. They are scammers!!!!!!! Don't trust your money with them.”

Helpful Report

Posted 4 years ago

OYSHO is rated 1.4 based on 130 reviews