Packing Boxes Reviews

1.2 Rating 96 Reviews

4 %

of reviewers recommend Packing Boxes

Company Reviews

Questions

Metrics

1.2

Based on 96 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Helpful Report

(3 years ago)

You can contact Packing Boxes by Email, Telephone and Live Chat.

Helpful Report

(3 years ago)

20.00%

Industry Average

“ I receive an email the next day (they are in no hurry, their customer service is appalling) and now say "I do apologise I will issue a full refund" (which I haven't received) but where the heck is the item, that's all I want. ”

- Anonymous

“ even without any apology for the terrible serviceS and tried to tell me they were not responsible for all these. ”

- m.b.

“ They charged me twice for the same order, asked for a refund straight away and over 10 days later I still have not received my money back!!!! Kept pestering customer service about it and they keep lying about having given me a refund - which they didn't! Unbelievable! ”

- claire

Packing Boxes Reviews

Customer Service - Bad