Packing Boxes Reviews

1.2 Rating 96 Reviews

4 %

of reviewers recommend Packing Boxes

Company Reviews

Questions

Metrics

1.2

Based on 96 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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How quickly does Packing Boxes resolve customer queries?

Helpful Report

(3 years ago)

Greater than 68% of reviewers feedback is Packing Boxes takes over a week to resolve customer queries.

Helpful Report

(3 years ago)

20.00%

Industry Average

“ Eventually I expressed my disappointment with the service and said that any other company would have sent them by next day delivery regardless of whether the customer had paid for it and that a partial refund would have been offered. ”

- Laura

Packing Boxes Reviews

Customer Service - Bad