Pactimo Reviews

Name: Pactimo
Address: 3565 S. Yosemite St, Denver, Colorado
Rating: 4.80

4.8 Rating 3,461 Reviews

96 %

of reviewers recommend Pactimo

4.8

Based on 3,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

3037907807

Email:

help@pactimo.com

Location:

3565 S. Yosemite St,
Denver
Colorado
80237

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521

Anonymous

Anonymous // 01/01/2019

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“Since discovering Pactimo a few years ago, all of my cycle wear purchases have been Pactimo items. Very happy with all of the products I've purchased including jerseys, jacket, vests, bibs, and arm warmers.”

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Posted 6 months ago

“I was never initially given a tracking number for my order. I had to follow-up twice to get it.”

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Posted 6 months ago

“Pactimo provides consistent quality and sizing. Shipments of in stock items are prompt.”

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Posted 6 months ago

“Well made clothing and excellent service.”

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Posted 7 months ago

“I am a long time fan of Pactimo gear. Well made and performs well over time. Customer service is excellent. Not to mention that the gear is made in our favorite country 😉 the U.S. of A.”

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Posted 7 months ago

“Never had a bad purchase from Pactimo. Cycling bibs and jerseys fit to perfection.”

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Posted 7 months ago

“Great product, fast shipping!”

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Posted 7 months ago

“I’m consistently impressed by Pactimo. Their products are of good quality, are durable, and most importantly, the fit is perfect.”

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Posted 7 months ago

“Very good quality and customer service”

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Posted 7 months ago

“Reviewing product, not company.”

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Posted 7 months ago

“So far, the most comfortable chamois I have used on long rides and normally I ride about 5000 miles a year!”

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Posted 7 months ago

“Terrible! First of all the sizes are way off. Order 2 sizes larger than what you are. I did the exchange program, which was easy, but my new order was delivered 3,000 miles away. I returned the wrong sizes back and they received that order several days ago. I have been calling all day, different times of the day to make them aware of the situation and I left a voicemail. All day long the same thing message that says all lines busy and to leave a message. Wait to speak to a live person, never happens. All I have left to do is to start the credit card dispute process since no one here cares about customer service.”

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Posted 7 months ago

“Fast shipping and great communication!”

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Posted 7 months ago

“Really like Pactimo jerseys. They offer a regular type fit that many brands do not. Not everone wants the skinny boy Euro fit. Just for reference, I am 5'6" and 155 lbs and wear a medium.”

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Posted 7 months ago

“Bibs have a little bit of a thick chamois that was not the most comfortable for me”

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Posted 7 months ago

“I was in between a men’s small and medium. Customer service recommended a small. It was the totally correct call. Wore them for the first time in a hot, Arkansas 100k club ride. Great bibs.”

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Posted 7 months ago

“I'm 6 foot tall and 140 lbs. I purchased the size small Ascent Aero LS Jersey. This is a lightweight jersey, not a winter or fleeced material. I have other Pactimo jerseys in size medium so this one fits closer to the skin. Arms are a great length despite the small size. My normal dress sleeve is 33/34. A slightly shorter body, like many jerseys these days. This keeps it from sagging while carrying food and a phone. I have worn it with a merino base layer, and on another occasion with a Pactimo wind jacket. Both options really extend the temp range of the jersey. Great in the red color too!”

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Posted 7 months ago

“The customer service team was quick to reply to my email in regards to my concerns regarding bibs that malfunctioned at the seams. They sent me out a replacement within 10 days without hesitation.”

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Posted 7 months ago

“Ambassador for last 2yrs! Love the products and the company.”

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Posted 7 months ago

“I have tried on the rain jacket and it fits well. It is snug but not too tight. Arm length is good. I am 5 feet 10 inches and weigh about 185 lbs. I usually wear a large but with many of the reviews stating that the jacket runs small, I ordered an XL. I have not yet used the garment while riding my bike.”

Helpful Report

Posted 7 months ago

Pactimo is rated 4.8 based on 3,461 reviews