PANDORA Reviews

1.6 Rating 302 Reviews

15 %

of reviewers recommend PANDORA

Company Reviews

Questions

Metrics

1.6

Based on 302 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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Helpful Report

(4 weeks ago)

You can contact PANDORA by Email, Live Chat and Telephone.

Helpful Report

(4 weeks ago)

76.12%

Industry Average

“ I have been shopping at PANDORA for years. I absolutely love it. The customer service is great and professional. They have great patience the product is amazing and the prices are affordable as well. They always have promotions and sales going on. Go check them out. ”

- Chef

“ The customer service at the Carolina Place Pineville location is excellent 👏🏽 The store managers, Jessi and Lonie have wonderful personalities and knowledge of the merchandise. Thanks ”

- Abigail

“ I found online a perfect gift to my wife birthday. In a few hours I received the confirmation to pick up. The service in PANDORA Plaza del Sol in Puerto Rico was excellent. A first-class staff. Thanks!! ”

- Alexandre Morales

PANDORA Reviews

Customer Service - Good