PANDORA Reviews

1.6 Rating 296 Reviews

15 %

of reviewers recommend PANDORA

Company Reviews

Questions

Metrics

1.6

Based on 296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Customer Service

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Helpful Report

(4 weeks ago)

You can contact PANDORA by Email, Live Chat and Telephone.

Helpful Report

(4 weeks ago)

75.38%

Industry Average

“ The customer service at the Carolina Place Pineville location is excellent 👏🏽 The store managers, Jessi and Lonie have wonderful personalities and knowledge of the merchandise. Thanks ”

- Abigail

“ I found online a perfect gift to my wife birthday. In a few hours I received the confirmation to pick up. The service in PANDORA Plaza del Sol in Puerto Rico was excellent. A first-class staff. Thanks!! ”

- Alexandre Morales

“ I visited your Bedford store last week looking for a ring for my partners birthday. The service I received from Amy was impeccable! I was really struggling with what to get as I don't have much of an eye for jewellery, the recommendation that Amy made paid off! My partner absolutely loves her ring! Amy is truly a credit to your company! ”

- David

PANDORA Reviews

Customer Service - Good