PANDORA Reviews

1.7 Rating 270 Reviews

15 %

of reviewers recommend PANDORA

Company Reviews

Questions

Metrics

1.7

Based on 270 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How do I contact PANDORA?

Helpful Report

(5 days ago)

You can contact PANDORA by Email, Live Chat and Telephone.

Helpful Report

(5 days ago)

71.21%

Industry Average

“ I visited your Bedford store last week looking for a ring for my partners birthday. The service I received from Amy was impeccable! I was really struggling with what to get as I don't have much of an eye for jewellery, the recommendation that Amy made paid off! My partner absolutely loves her ring! Amy is truly a credit to your company! ”

- David

“ You have a great service, you provide my item very quickly and on time. ”

- Ethan

“ I've never experienced any.problems with any of the items I have bought. My experience of the online store has been good and the products come quickly. It was slightly longer just before Christmas but then the postal service was much busier and they probably were too. I've found the store staff in 4 different stores I have been to helpful. ”

- Anonymous

PANDORA Reviews

Customer Service - Good