PANDORA Reviews

1.6 Rating 296 Reviews

15 %

of reviewers recommend PANDORA

Company Reviews

Questions

Metrics

1.6

Based on 296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Customer Service

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How quickly does PANDORA resolve customer queries?

Helpful Report

(4 weeks ago)

Greater than 51% of reviewers feedback is PANDORA takes over a week to resolve customer queries.

Helpful Report

(4 weeks ago)

75.38%

Industry Average

“ You have a great service, you provide my item very quickly and on time. ”

- Ethan

“ I've never experienced any.problems with any of the items I have bought. My experience of the online store has been good and the products come quickly. It was slightly longer just before Christmas but then the postal service was much busier and they probably were too. I've found the store staff in 4 different stores I have been to helpful. ”

- Anonymous

PANDORA Reviews

Customer Service - Good