Paperchase Reviews

Name: Paperchase
Rating: 2.91

2.9 Rating 54 Reviews

48 %

of reviewers recommend Paperchase

Company Reviews

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2.9

Based on 54 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Paperchase 1 star review on 19th November 2022

Anonymous

Paperchase 1 star review on 30th April 2022

Dennis J Sykes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great, quirky, interesting and different gifts! Good prices too!”

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Posted 7 years ago

“Easy to navigate website, and a well-protected speedy delivery of my purchase. What's not to like?”

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Posted 7 years ago

“I love this company. Stationary is high quality and maybe a little more expensive but well worth the extra. I have just received my order and as always it was well packaged. I regularly buy from paperchase stores and always end up buying when visit. The range of stock is always changing so I can't help but buy ????”

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Posted 7 years ago

“Product came literally the next day and was just standard delivery, process of ordering was simple and easy and staff friendly when I picked the product up.”

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Posted 7 years ago

“Great website and free next day delivery!!”

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Posted 7 years ago

“Brilliant quality items, just as shown on the website, dispatched really quickly and received, well packaged, the next day! Thank you!”

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Posted 7 years ago

“Friendly staff”

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Posted 7 years ago

“Great choice of stationary that make special gifts, really friendly helpful staff Nd a brilliant loyalty card with real money off purchases”

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Posted 7 years ago

“Fantastic products and good prices”

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Posted 7 years ago

“Just popped in to buy a card, lady at the counter asked if I wanted to sign up for a paperchase loyality card. She reckoned it'll only take 10 seconds, so I said okay lets try, low and behold i'm signed up, and in under 10 seconds, It was the friendly banter at the checkout that made me remember the place.”

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Posted 7 years ago

“They knew what I was looking for and gave good advice. Only bad thing was as it was a small shop so it didn't have full fange”

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Posted 7 years ago

“I went to the store in Ringwood, 15 minutes before it shut, they had locked the doors and were stood there chatting, only to dismiss me with a look and mouth "We're closed". Absolutely shocked, what store shuts 15 minutes before when there are still customers outside and does not leave a sign in front of the door!”

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Posted 7 years ago

“I placed an order 10 days ago, and with my Treat Me card I expected next day delivery. It wasn't delivered. I sent an email to customer services, no one ever replied. I got a number from one of their stores and called the customer services, a week later than the original order was placed. They said they would place a replacement order, again next day delivery. Surprise, surprise, I wasn't even shipped the next day. Called them again, no one answered. Sent another email to customer services, no one answered. After spending about an hour on the phone, trying to contact the head office, finally I managed to get through to someone. They contacted the warehouse, and told me the parcel would be delivered the next day, so an extra day added to my original next day delivery, 10 days so far. This is the latest update I have from them this morning from the delivery company: "Your parcel has NOT arrived with us; we'll let you know as soon as it does and confirm it's on its way to you". I do like their products, but their services are simply appalling. I honestly don't know what to do any more. I have spent more time on the phone trying to track my order than I would have spent going to the store and buying all those items.”

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Posted 9 years ago

“LOVE PAPERCHASE! I am always ordering cards, wrapping paper, little gifts and school supplies. All the themes at Paperchase are so cute and my daughter is always delighted to get a new surprise. I sit with my diary and order birthday cards, anniversary cards and any other events that we have coming up so I'm all ready and organised. If I'm in a store I forget everything I need to get. They ship fast and always send what i order. It's simple and actually fun!”

Helpful Report

Posted 12 years ago

Paperchase is rated 2.9 based on 54 reviews