PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,154 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,154 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 8th January 2025

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Build was not cosmetically quite what i asked for or expected but the helpfulness, professionalism and updates from all the staff involved was outstanding. The PC is a beast”

Helpful Report

Posted 4 months ago

“Swift assembly and on-time delivery, despite me requesting a change to my order after submitting it. The customer service agent who facilitated that change was very helpful and saved me some money by removing components which were no longer necessary. The PC arrived intact, works excellently, and overall I'm very satisfied with my purchase.”

Helpful Report

Posted 4 months ago

“Updated constantly on the progress of the build, works perfectly, very happy and will use again if needed 👍👍👍”

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Posted 4 months ago

“Really liked: The ordering process. The updates when built and tested. The delivery updates Unhappy with spending so much money on this: When it was faulty on arrival. Having to wait 3 days for replacements parts. Having to fix to test and fix the parts myself.”

Helpful Report

Posted 4 months ago

“Suparb! The entire process was quick and easy and I had been updated at every step of the way of the assembly process alongside the delivery. The site is easy enough to access and all of the extra items that I had bought were delivered in the same box as the actual PC tower itself. I had even accidentally put the wrong email in the site and just simply emailing the provided email and asking for it to be changed was all that was needed. An amazing experience and I most definitely recommend.”

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Posted 4 months ago

“I was looking at other laptops of the same specs but were twice as expensive and they always had some issues. I am studying architecture so having a pretty powerful laptop for on the go without busting my bank has been very sweet. Its worked so smooth when I've used demanding software, and i loved that I was able to chose all the specs that I needed. Delivery was very smooth as well, kept me updated throughout the process and also came in effective packaging!”

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Posted 4 months ago

“Great product and arrived in quick time.”

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Posted 4 months ago

“We found that the computers were competitively priced and the service top notch. From the moment we placed the order we felt fully informed about the order. When they got delivered 4days after the order we were thrilled with the results!”

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Posted 4 months ago

“Competitive prices, massive choice and speedy assembly and delivery”

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Posted 4 months ago

“Very happy but did need to reinstall windows because of bugged installation.”

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Posted 4 months ago

“The pc is amazing I’ve never seen anything in such good quality”

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Posted 5 months ago

“My 2nd time getting a pc from PCSpecialist and both times have been hassle free and have always kept me inform about the status of my pc.”

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Posted 5 months ago

“I accidentally ordered a laptop with a screen too small, so I immediately returned the laptop and my refund was processed really quickly and by a lovely person. They offered to do a refund (minus the cost of collecting) or to put the money against a replacement, and they would give me fast-track delivery and a gold warranty. I thought this was very kind and the new laptop arrived super quickly, so I'm very grateful.”

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Posted 5 months ago

“The process was overall simple and quick for it to arrive to me, the PC parts all had a good competitive price, the packaging for shipping is top tier with no scratches or loose components on the PC. However I would suggest using the Gaming Ready Driver for Nvidia instead of the Studio Driver on the new Nvidia App rather than Geforce Experience, for better optimisation from the get go. :)”

Helpful Report

Posted 5 months ago

“The computer was built and delivered within the time frame The build quality was excellent with great attention detail extremely tidy One problem with a case fan was quickly resolved Setting up resulted in very few issues So far the computer has performed as I would have expected it to Time will tell in the long run just how reliable it will turn out to be but so far very good”

Helpful Report

Posted 5 months ago

“The website was very handy with helping you build a pc you wanted while also letting you know if there was any issues between parts. The build took them one day to make, 2 days to test and two days to reach me eith the delivery. The packaging was 4/5, high quality packaging but I've seen better protected PC's by the use of double boxes and more protection around the pc than the top and bottom foam thus one had. The customer support was fantastic. They got back to me very quickly with good advice to the few queries I had asked. The pc itself has remarkable build quality. I seriously cannot fault it. Every element of the pc has been made in the most professional way and I'm over the moon with this. I definitely feel like it wad worth the money. The pc runs perfectly from the tests I've done getting better results than I expected. The one niche thing I did ask about was the tests they do on the pc for quality control to see how it's running I wanted to see the reports and eas told they delete them right after doing them, which I would of liked to see.”

Helpful Report

Posted 5 months ago

“Top-notch service, free advice offered on my build with regards to improvements and savings etc. Each step was notified during the build process including pictures. I had a few delivery damage issues due to the couriers, no fault of PCS but they handled everything professionally and with speed. Very Happy to recommend!!!”

Helpful Report

Posted 5 months ago

“Excellent service, PC arrived very fast and was a simple set-up. Great prices and received daily updates during the building process. Absolutely recommend PC Specialist and will be a returning customer.”

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Posted 5 months ago

“Fast solid build works great”

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Posted 5 months ago

“Had used PC Specialist before, so when my old laptop finally died after 10 years I had no hesitation in ordering a new one from them. I like the custom build ordering system online, so I know I'm getting exactly what I want as opposed to selecting pre-built models. The order I placed was urgent, but they didn't know that. However the building, testing. QA and delivery process was so fast that I took physical receipt of my new laptop just 4 days after ordering it! Very happy with it so far. The only slight downside is that it won't boot up if I have my (self-powered) 12 port USB hub connected, which I find strange because my old laptop had no problem with that, but at the end of the day it's not exactly a hardship to disconnect it before rebooting and connect it up again after it's back at the desktop. Hopefully this will last me as long as my previous one did.”

Helpful Report

Posted 5 months ago

PC Specialist is rated 4.8 based on 4,154 reviews