PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,061 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,061 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 16th December 2024

Kev

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual, everything was of the highest standard and the order was processed quickly. The equipment works flawlessly.”

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Posted 5 months ago

“Absolutely excellent i called PC specialist as I was struggling to find a pc for my teenage son who required a powerful pc to play games and stream. The PC specialist i spoke to was excellent he ran through carefully the spec of pcs on the phone and immediately put me at ease. My son is very happy with the pc I purchased ☺”

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Posted 5 months ago

“Ordered a PC from PCS, however, I had problems with it, the support team were great but unfortunately, it couldn't be sorted, they handled the refund well and were helpful when I was creating a new build. I would highly recommend their services to somebody looking for a new PC.”

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Posted 5 months ago

“Met all expectations”

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Posted 5 months ago

“Great price, Great communication, Great Build = GREAT COMMUNICATION! 5 star service from PC SPECIALIST!”

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Posted 5 months ago

“Good comunication”

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Posted 5 months ago

“Extremely helpful from start to finish! Had to tweak my order whilst it was being built and they were happy to help. Loving the rig so far!”

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Posted 5 months ago

“Kept me up to date throughout the whole process. After support was great too!”

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Posted 5 months ago

“Excellent service - good communication and well built PCs.”

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Posted 5 months ago

“This is the 2nd customised laptop I have bought from PC specialists and based on my experience with the first purchase my son has also purchased one. Customising the laptop on the website is straightforward and the impact on cost is instantly visible. This laptop was delivered within 6 days of the initial order using just a standard build and delivery option. I received regular updates on the progress of the order and my wife is happy with the quality of the product. However, there were some aspects that could have been better. During configuration, I chose the option to make Google Chrome the default browser but when we started the laptop we found that Microsoft edge was the default. Easily remedied but disappointing and because my wife was having problems using the mouse pad which had no buttons it left us unsure that the drivers had been installed. We had been sent the drivers on a CD but the laptop did not have a CD reader so providing the drivers et cetera on USB would have been preferable. My wife then discovered that she had not been pressing hard enough on the mouse pad to activate the click functions and discussion with the company reassured us that all the drivers had been installed. They also pointed out that the drivers can be installed from the website when updated and offered to do this remotely should we be unsure of how to install them. Finally, I would prefer to be able to choose not to have the Microsoft office trial package installed because I have full licence for office and do not want the installation confused by the trial package.”

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Posted 5 months ago

“Quick and reliable at a good price. Setting up was very straightforward. The only hassle during use has been Microsoft's constant interruptions and requests to log in and pay for Microsoft Office to use Word, Excel etc, but other than that, everything is working well!”

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Posted 5 months ago

“Ordered a few office PCs from PC Specialist. Reasonable pricing and easy to set up. If we had any questions during the process, their support team was very helpful and able to resolve these quickly.”

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Posted 5 months ago

“They kept me up to date with my build, and delivered some days before the estimated time.”

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Posted 5 months ago

“This is the third computer I've bought from PC Specialist in the last 7 years, and it hasn't disappointed so far. The technical knowledge of the staff who advised on the detail of the build has been generally very good, and when there was a slight hiccup in the assembly with the cooling radiator and hose placement not being optimal (ie. on the front of the pc instead of where it should be on the top with the pump beneath) this was identified when I saw the finished build photo prior to testing. I phoned PCS technical support and pointed the problem out to the tech and he agreed, arranging for the radiator and fans to be re-positioned before proceeding to testing. I've had a few minor issues with Windows 11 and Corsair software which have now been resolved and for the last few days it's been plain sailing. The performance of the machine is as expected - it has speeded up my workflow dramatically and fun wise it eats the most demanding games for breakfast. If you'll excuse me, there is a new ship in my Star Citizen hanger which needs played with....”

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Posted 5 months ago

“Very prompt build and delivery, everything worked as expected out of the box, very happy with my new PC.”

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Posted 5 months ago

“Very good specification at a very good price. Delivery within 1 week, and small problem with Windows not being activated was solved very quickly by a phone call to tech support. The PC is now set up for my sister and is working well.”

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Posted 5 months ago

“Speedy delivery, Laptop ready to use straight out of the box. Everything is working well and a significant upgrade, for a very reasonable price on my previous laptop”

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Posted 5 months ago

“As someone who has been apple loyal (til now) and hasn’t the foggiest when it comes to computer tech, PC specialists made it effortless for me to make the switch and build me the PC I’ve always needed.”

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Posted 5 months ago

“Pleasure to do business with, couldn't have asked for more. Would definitely recommend to anyone.”

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Posted 5 months ago

“The laptop arrived sooner than expected, in excellent packaging. Setting up was very straightforward. The only pain during use has been Microsoft - constant interruptions and requests to log in, pay for Word (which we don't use, much preferring LibreOffice) use their Internet protection (we use BitDefender). The keyboard is terrific, as is the screen. We're very happy so far!”

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Posted 5 months ago

PC Specialist is rated 4.8 based on 4,061 reviews