PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,157 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 17th January 2025

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! Highly recommended!”

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Posted 10 months ago

“Very happy with their service. Have used the company for some time now with purchasing computers and have had few problems. They have always arrived undamaged. Recently RMA'ed one computer and found the process a little unclear on what to mark for packaging. Extremely happy with their service for repairs and diagnosing issues however!”

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Posted 10 months ago

“so many updates as to which stage the pc was at, the delivery was quicker than expected too! i would 100% get another pc if i could!”

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Posted 10 months ago

“Great service, great communication throughout. When the parcel arrived the tape had broken so the box was open but there was no damage and all was well. A+++”

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Posted 10 months ago

“The whole process was smooth and simple. Each step of the order process was thoroughly explained. Delivery was fine. PC is great.”

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Posted 10 months ago

“A high quality build, there have been no issues regarding my product. The method for part selection was great.”

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Posted 10 months ago

“As someone who started not knowing anything about a PC it was very helpful. The customer service was top notch. Very understanding and polite. Thank you to the whole team🫶🏻”

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Posted 10 months ago

“The customisation and ordering process was straightforward (apart from choosing from the sheer number of options) and I was happy with the product ordered and the price. Build and delivery was quick and I was kept fully informed as to progress. Set up was easy and the PC has worked perfectly. This is my second PC from PC Specialist and I would happily buy from them again.”

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Posted 11 months ago

“Purchased the computer form these guys and within a week it had already been built, tested and delivered. Having never configured a PC setup before their website made it really easy and simply to build a setup which met all the requirements I need for the games I want to play. I’ve had the PC for a few weeks now and everything is working perfectly and I’m extremely happy with the product! Would 100% recommend them to anyone.”

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Posted 11 months ago

“I configured and purchase a destop PC from the site a month ago. The configuration process was exceptionally easy. Once purchased I was kept informed regarding the build and test process. The product was delivered within the advertised timescale and arrived very well packed. Setup was easy and to date I have had no issues. The price seemed consisitant with many other outlets but the easy configuration and the whole purchase process made it an enjoyable experience - unlike other sites I have used.”

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Posted 11 months ago

“took a while to get the item but okay overall”

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Posted 11 months ago

“I've purchased three desktops from PC Specialist, can't fault them, the Web site is nicely designed, they keep you updated with the process from build to despatch, brilliant service, highly recommended.”

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Posted 11 months ago

“Always kept informed about buildtime, testing and delivery. Great company to deal with.”

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Posted 11 months ago

“Quick turnaround, very helpful staff before and and after the sale. Have bought several PCs from here and will come back again.”

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Posted 11 months ago

“One of the best prices I was able to find a laptop for, and that's including pre-built ones as well. A good degree of customisability, although there were some cases where I only had one option to choose from (e.g. processor) - but it is understandable given the limitations of a chassis/motherboard, so not a major issue. I got my laptop delivered in 7 working days - fairly quick. Build quality is superb, except for the keyboard. It's still an above-average keyboard, but could be improved. The keys are a bit floaty, and the letters on some of the keycaps are slightly off-centre. I'm very happy with the overall experience and product, and would highly recommend them.”

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Posted 11 months ago

“I am very happy with my new pc and there are no issues so far. I was particularly happy that the quality of the packaging of the pc has improved significantly compared to my previous pc delivery 3 years ago.”

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Posted 11 months ago

“Good service”

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Posted 11 months ago

“Fairly quick service and laptop is good quality.”

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Posted 11 months ago

“the pc had horrible specs for 1k and the ram stick weren't in correctly and pc broke twice”

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Posted 11 months ago

“Was super easy to build my PC and got given updates every step of the way from it being ordered, built and dispatched. The PC came super quickly and was packaged extremely well. 10/10 would recommend”

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Posted 11 months ago

PC Specialist is rated 4.8 based on 4,157 reviews