PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,157 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 17th January 2025

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was prompt and updates about the building process were informative and useful. The delivery was very fast as stated on the website and my computer has been working perfectly since I got it.”

Helpful Report

Posted 1 year ago

“Really pleased with our new gaming pc, good price, helpful customer service (rang for advice as I don't know much about tech!), delivered as promised and kept well informed on progress of order with messages and videos. Excellent service thank you.”

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Posted 1 year ago

“Everything was assembled efficiently, the process was followed. I'm very happy. Thank you PC Specialist”

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Posted 1 year ago

“I have been having problems with my computer. I haven't been able to fix the issues with it, a RAM slot is broken, and I experience technical errors while loading up & using it. Customer service is slow and not very responsive, however, since it was before and just after Christmas, I will give them the benefit of the doubt. Hopefully I will be able to reach them and resolve my issue! Aside from the problems I listed, I am very pleased with the PC and its build quality, cable management, and ease of setup.”

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Posted 1 year ago

“Used Pc specialist twice now, excellent service. Pc this time was built and delivered within 6days, which meant a rig i did not expect to arrive until after xmas arrived before. Happy days!! Only fault i have was as i didn't buy Pc with pre-installed graphics card, i found that the power cable that had been left for GPU was not facing the correct way, so i had to twist the cable to plug in the GPU, not the end of the world, and if i could i would give a 4.5 star review.”

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Posted 1 year ago

“Everything was smooth and quick. Especially around Christmas.”

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Posted 1 year ago

“Excellent service with constant updates on the progress of my order. Arrived well packaged with all the relevant information for us to get started. No problems so far and really happy with the product”

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Posted 1 year ago

“Needed to get two custom build PCs for a customer. Excellent communication and service. Definitely our go to supplier for machines going forward.”

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Posted 1 year ago

“Came sooner than expected, Kept me in the loop every step of the way about where the build was up to and even called me to go over changes required for the build, cannot recommend enough.”

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Posted 1 year ago

“Excellent service from start to finish. Great build quality, we purchased a case with a viewing panel which shows the high level of workmanship inside the machine. Highly recommended!”

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Posted 1 year ago

“Fast delivery and a great customer service when a component wasn't available during the building process, highly recommended”

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Posted 1 year ago

“Great service, easy to understand process to build out a PC for my son Xmas present. Good follow up service letting me know the status of my order. Highly recommend”

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Posted 1 year ago

“Very helpful when it came to deciding on the right build for a home music studio. Really helped to make sure the spec was as future proofed as it could be and would do the job. Also, very responsive with emails and answered all my questions quickly and honestly.”

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Posted 1 year ago

“Fast delivery, well built can't complain. Saved me time and effort and doing a self build.”

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Posted 1 year ago

“Very helpful on line build process with full component specs and warnings if your choices are not compatible (e.g. power supply too low for GPU). Easy to manipulate choices to suit budget and requirements. Excellent communications and updates all through build and test. Delivery time well within expectations. Very well packaged up so no problem with component movement in transit. All in all a very pleasant experience. Thanks PCS.”

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Posted 1 year ago

“Extremely helpful with my many questions (I have no technical no how). Helped to find a gaming PC that my son loves in a budget that suited me”

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Posted 1 year ago

“I considered building a PC myself, but as I have no experience doing so, I decided to go with PC Specialist for the customer support and warranties in case anything went wrong. I’m glad I did, as the PC was crashing consistently from the day I received it. The support team at PCS were easy to get through to and very helpful. The returns process was straightforward and within a couple of weeks the PC was fixed and returned to me free of charge. Communication during the initial build and the returns process was great. While it was frustrating having to send the PC back for a repair, ultimately I’m very happy with the PC built by PCS.”

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Posted 1 year ago

“I got my pc, the customer service team were helpful. Had to seat components properly due to seating issues”

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Posted 1 year ago

“Kept us informed throughout the process. Sent updates and pictures throughout and generally great neat build quality in the case. I used to build pcs but it Only worked out a few hundred quid more than self assembly so its not bad considering you got piece of mind with a warranty and made it quick and hassle free for my sons christmas present.”

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Posted 1 year ago

“Very straight forward website and ordering process, with great communication through the whole building process, and most importantly PC arrived in pristine condition.”

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Posted 1 year ago

PC Specialist is rated 4.8 based on 4,157 reviews