PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,157 Reviews

96 %

of reviewers recommend PC Specialist

Company Reviews

Questions

Metrics

4.8

Based on 4,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how PC Specialist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PC Specialist 4 star review on 17th January 2025

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering process was easy with the ability to configure the system as I wanted it. Being critical, better and more detailed pictures of the case options would have helped a bit - it's supposed to be a PC case, not a disco, so pictures of how the various components fit within the case would be more helpful than arty shots of RGB lights. Pricing was cheaper than the competition and although I could have bought the bits cheaper, not having to build it myself and getting a warranty make the small premium worth while. The overall build quality is good enough as a custom build & the pictures provided after assembly was a nice touch, likewise the status updates gave me confidence that the order was progressing. Delivery was a smooth process with the PC arriving on time and well packed in a sturdy box with good all round protection. Again, a nice touch was the box containing all the spare parts, screws, blanking plates, etc from the case and parts - it's good to know that if I change the system in future that I have these. The less said about the Windows 11 set up process the better, but that's not down to PCS. Overall I'm very satisfied with the whole process and product.”

Helpful Report

Posted 10 months ago

“Brilliant customer service, couldn't be more happy with the delivery times. Needed an upgrade for my 9 year old computer!! Extremely easy put-together process.”

Helpful Report

Posted 10 months ago

“My son specified a new pc at Christmas as my old one was very slow. I ordered and it was delivered as promised and set up went fine. However after 6 days it would not boot up. After talking with PCS help line a new hard drive was dispatched with I fitter without too many issues. Again the pc worked fine for about 8 days and then again would not boot up. Same screen and message as previous fault. Another hard drive was offered which I refused and insisted on the pc being replaced or my money returned. After much discussion the faulty pc was collected and eventually a replacement pc built to same spec was delivered albeit contained in a slightly different box. This has since worked perfectly and I hope this will continue to perform. Regrettably the experience was painful and took a lot of time to resolve which left me without a pc for several weeks. I lost count of the number of emails and phone calls!”

Helpful Report

Posted 10 months ago

“Amazingly built!”

Helpful Report

Posted 10 months ago

“They were simple to use and get the specs for the PC I wanted, fast delivery and great communication to keep me aware of how the build was going, great company”

Helpful Report

Posted 10 months ago

“The ordering, payment and delivery process went well. The laptop was easy to set up and it is running well so far. This is my 4th computer from PC Specialist and all have been very satisfactory. I can thoroughly recommend them.”

Helpful Report

Posted 10 months ago

“My computer has worked really well and the people have been super easy to talk to and ask any questions I had. It was well packaged upon delivery and throughout the building phase I got real time updates on the status of my build.”

Helpful Report

Posted 10 months ago

“The ability to tailor the RAM/memory and some key features to my needs was what brought me here. The good pricing kept me here. The swift and successful build and delivery pleased me and, so far, my laptop is keeping me happy.”

Helpful Report

Posted 10 months ago

“Very happy- everything works as expected !”

Helpful Report

Posted 10 months ago

“Fast build, amazing quality. Very happy”

Helpful Report

Posted 10 months ago

“Quality machine at a price I was happy with.”

Helpful Report

Posted 10 months ago

“I needed a new computer set up that was tailored towards my specific needs rather than having the new model that catered towards everything. PC Specialist was straight forward to use, went a bit over my head as a new user, the pricing was fair, and the delivery time was great. Arrived in excellent condition too, and I'm very pleased with my computer now. Great job!”

Helpful Report

Posted 10 months ago

“My Ionico laptop was built to order and delivered within a week. The price was very competitive - I could not find any other supplier coming any where near the value of this machine. I am very happy with the quality of the laptop - nice and sturdy. Also, not too many trial programs to uninstall, which makes life easier when setting up.”

Helpful Report

Posted 10 months ago

“Very pleased with my new PC very quick and efficient nice touch the photos taken of your pc this is probably my 5th or. 6th that I have bought from PC Specialist any problems in the past were dealt complete efficiency and good customer service great courier service couldn’t set up right away being a bit under the weather I would highly recommend getting your PC from PC Specialist very professional.”

Helpful Report

Posted 10 months ago

“On time. Easy to choose. Excellent delivery and customer service for a confusion on my part. Dealt with very quickly by email. System works fine and enjoying my experience”

Helpful Report

Posted 10 months ago

“Build time was slow but ended up with a fantastic gaming laptop that runs smooth.”

Helpful Report

Posted 10 months ago

“Very fast service”

Helpful Report

Posted 10 months ago

“I love it its so fast and thay answered every question I had”

Helpful Report

Posted 10 months ago

“Easy process”

Helpful Report

Posted 10 months ago

“My PC was made to order in a collaborative manner and it works beautifully. I have been a customer of PC Specialists for 9 years now and have always been pleased with their service.”

Helpful Report

Posted 10 months ago

PC Specialist is rated 4.8 based on 4,157 reviews