PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,157 Reviews

96 %

of reviewers recommend PC Specialist

Company Reviews

Questions

Metrics

4.8

Based on 4,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how PC Specialist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PC Specialist 4 star review on 17th January 2025

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was great was always kept in the loop on what stage my pc was at when it arrived was well happy”

Helpful Report

Posted 11 months ago

“Very fast to build, very quick to make modifications, and it all works extremely well. Delivered very fast, and had no issues at all. Thank you.”

PC Specialist 5 star review on 13th February 2024

Helpful Report

Posted 11 months ago

“We recently ordered a new gaming PC for our 12year old. He had undertaken extensive research first and chose PCspecialist for a number of reasons. We have been completely impressed with whole process including update video. After only 6 working days he received his new PC and is well chuffed!! Thank you”

Helpful Report

Posted 11 months ago

“Very easy to use website - bought 3 different computers from them. Always fantastic technical support and communication. Great pricing and customer support to help those who are less tech savvy. Highly recommend.”

Helpful Report

Posted 11 months ago

“Stellar Experience with my 17.3 inch laptop I must say my overall experience has been nothing short of exceptional. From the moment I visited the website to the delivery of the product, every step was smooth and hassle-free. Firstly, the website interface was user-friendly and intuitive. Browsing through the various laptop options and specifications was a breeze, thanks to the well-organized layout and detailed product descriptions. The ordering process was seamless. Placing my order took just a few clicks, and I appreciated the multiple payment options available. I also received timely confirmation emails, which kept me informed about the status of my order every step of the way. Communication from the company was excellent. I received regular updates on the processing and shipping of my laptop, which helped alleviate any concerns I had about the delivery timeline. As for the quality of the product itself, I am thoroughly impressed. The laptop exceeds my expectations in terms of performance, design, and build quality. It's sleek, lightweight, and powerful, making it perfect for both work and entertainment purposes. Finally, the delivery process was prompt and efficient. The laptop arrived well-packaged and in perfect condition, thanks to the careful handling during transit. Overall, I couldn't be happier with my purchase of the laptop. The entire experience, from website navigation to product delivery, was smooth and satisfying. I highly recommend both the laptop and the purchasing process to anyone in need of a reliable and high-quality computing device.”

Helpful Report

Posted 11 months ago

“I have used PC Specialist before and would not hesitate to use them again. I was given help checking the specs before order and kept informed how order was progressing. I was told delivery Monday but got email for delivery Saturday. Even better. My only query about windows key was answered with email almost instantly.”

Helpful Report

Posted 11 months ago

“I don’t know anything about PCs but the build process was easy with minimal research, delivery was fast I’m very happy with the price and when I next upgrade I will definitely be coming here! Works like a dream :)”

Helpful Report

Posted 11 months ago

“i have to say they did not disappoint, the customer services was absolutely fantastic got to chat on line to what requirements i needed and they advised what we needed for the build. The process was quick and simple and the regular updates for the pc being built were great. The pc arrived and all we had to do was plug it in and that was it, and everything is working so quick and easy to use. so happy we choose pc specialist, i will highly recommend them to all my family and friends”

Helpful Report

Posted 11 months ago

“My order was very straightforward, it's easy to customise and they will tell you if something isn't compatible. Price was ok not a fan of the credit company novuna. The box on delivery was opened and the DPD driver wasn't sure what happened but everything was in the box so no qualms there. Overall the next time I need a new unit I will be ordering here”

Helpful Report

Posted 11 months ago

“Ye5 again an amazing build and out standing service. O4dering what you want is so simple even for me. This is the second unit i have had from pcspecialist, and with keep using them”

Helpful Report

Posted 11 months ago

“This is my 2nd computer made by PC Specialists. The 1st one was purchased in 2017 and the only reason for a new one was due to an operating system needing to be upgraded. The team at PC Specialist are very helpful and go above and beyond your expectations. Amazing quality, great value for money and amazing customer service.”

Helpful Report

Posted 11 months ago

“Recommended to purchase a new desktop. Easy to order online. Delivered on time and communications very good. Everything working well. Would not hesitate from purchasing from PC Specialist again.”

Helpful Report

Posted 11 months ago

“Easy to customise, quick delivery, good tech support”

Helpful Report

Posted 11 months ago

“Was easy to use the site. Great real-time updates. The PC looks amazing and plays even better. Very competitive pricing as well. All in all, I would have no hesitation in recommending PC Specialist.”

PC Specialist 5 star review on 9th February 2024

Helpful Report

Posted 11 months ago

“Excellent service. Kept me fully informed of the status of my build throughout, including photos. The machine was very well packed, had been well built and setup, and performs very well indeed.”

Helpful Report

Posted 11 months ago

“Great service, as always. Communication was good throughout. There were some issues with my order - parts that were unavailable or incompatible - but they were resolved quickly. The PC was delivered in a reasonable time and I'm very happy with the results.”

Helpful Report

Posted 11 months ago

“I ordered my first pc from pc specialist for gaming I have been looking for a long time and wen my brother put me on to these gays was the best thing I did keeping me informed all the way threw the building prosses was grate there amazing defiantly going to these wen I upgrade”

Helpful Report

Posted 11 months ago

“Wanted to purchase a PC for my daughter to help her with her university course - I know nothing about computers but I had a certain specification which her tutor had given her - I passed the spec over to PC Specialist and they advised me of the kit that she needed even advising on changing one or two things around to speed the PC up for her. The transaction went very smoothly and PC Specialist kept me informed at every step with regular updates as to where the PC was in its build stage. The PC was delivered by courier as and when they said it would. I personally delivered it myself to my daughter at Uni and by the time I got home she had already installed it with the instructions she had been given by PC Specialist. Overall a very positive experience.”

Helpful Report

Posted 11 months ago

“Design website was clear and easyvto use. Pricing was clear. I called the helpline re an offer and the operator was helpful and courteous. The ststed timescales for build, test and delivery where reasonable and were met. I was able to track the process on line - again very eaily. Delivery was as stated and the info provided by email and with my computer, related to set-up was concise and easy to follow. Iam very happy with the product and the service and would recommend PCS and would definitely use them again without any hesitation. This was my first foray into specifying a configuration for a pc so used the website to research and cost a set-up for MSFS 2020 and other simulation packages. I compared with their competitors but PCS allowed me to compromise where I was comfortable rather than accept a lower spec on a component. E.g many offered a lower spec motherboard to keep their prices down. I opted for a good spec from the choice offered but the price was still reasonable.”

Helpful Report

Posted 11 months ago

“Köszönöm szépen minden nagyon megfelelő volt”

Helpful Report

Posted 11 months ago

PC Specialist is rated 4.8 based on 4,157 reviews