PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,061 Reviews

96 %

of reviewers recommend PC Specialist

Company Reviews

Questions

Metrics

4.8

Based on 4,061 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how PC Specialist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PC Specialist 5 star review on 16th December 2024

Kev

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly fast build and delivery and exceedingly happy with the finished system. Thanks PCSpecialist.”

Helpful Report

Posted 5 months ago

“Can't speak highly enough of the service. I gave them my requirements which they turned in to a build. Didn't try to sell me anything I didn't need. Website very easy to use. Constant updates throughout the process and when it was delivered, it was packaged superbly. Would definitely recommend after being let down by Dell's "computer says no" approach to upgrading certain components on their flagship PCs.”

Helpful Report

Posted 5 months ago

“Very quick dispatch and high quality build. Would recommend.”

Helpful Report

Posted 5 months ago

“This is the 3rd laptop I buy from these guys and they did very well again. Highly recommended!”

Helpful Report

Posted 5 months ago

“Order processed, delivered and working as promised.”

Helpful Report

Posted 5 months ago

“continuous information during construction, user-friendly interface, opinion about my choices. The packaging was also professional. I am completely satisfied.”

Helpful Report

Posted 5 months ago

“We chose PC specialist after looking at reviews on Trustpilot and were not disappointed. There are a lot of options when configuring your PC, however the site is very easy to navigate. Kept us informed about progress and delivery. Very happy with the purchase and process.”

Helpful Report

Posted 5 months ago

“Great service and price”

Helpful Report

Posted 5 months ago

“I first bought a custom PC from PCS about 4 years ago. I wanted a company that was able to provide me with a PC but with the components and configuration I wanted. Build and quality excellent. I have since bought a second PC for my youngest son. Highly recommend these guys. Customer service is excellent too!”

Helpful Report

Posted 5 months ago

“excellent service from start to finish”

Helpful Report

Posted 5 months ago

“Great online service. Very efficient and product is just as expected / hoped for . Communication through the stages of build , testing and dispatch was brilliant . At no point did I think ‘what’s going on with my order ?’ Great job !!”

Helpful Report

Posted 5 months ago

“Been using PC Specialist for many years now for gaming laptops all great specs for a decent price”

Helpful Report

Posted 5 months ago

“pc specialist was very quick to build PC and helped me along the way with delivery issues with DPD who I had several issues with as they had my pc 11 days, I paid for weekend delivery took a day off work it did not arrive pc specialist's phoned DPD and was given no further information. I rang DPD who said they could not find my pc and an investigation would need to be done. I then received a message on the Monday saying my pc was on its way causing me to have to take more time off work. Pc specialist refunded my weekend delivery charge with no hesitation and were very helpful”

Helpful Report

Posted 5 months ago

“Great communication at every stage, immediate response when I had an issue in setting up the PC at home and the delivery from the courier was, surprisingly, done on a Sunday.”

Helpful Report

Posted 5 months ago

“Excellent service and a great laptop designed just as I wanted it”

Helpful Report

Posted 5 months ago

“My second pc purchased from them and once again fantastic service for this gaming pc - my son is very happy !”

Helpful Report

Posted 5 months ago

“PC Specialist are above the rest when it comes to custom pre-built rigs. I have now purchased two machines from them. One back in 2020 and now in 2024. Both experiences have been fantastic and can't fault them for any part of the process. Both builds had fantastic build quality”

PC Specialist 5 star review on 21st June 2024

Helpful Report

Posted 5 months ago

“Great value computer. Really pleased with the ease of ordering process, speed of delivery etc. my only slight issue was with the handbook, when the QR codes provided for drivers and Windows registration didn’t work. However, the support team were very quick to respond to my emails and everything is, hopefully, now sorted.”

Helpful Report

Posted 5 months ago

“Excellent build quality. I did have a slight software issue with the control centre, however, this was resolvd after a quick call to PCS. Hugely knowledgeable and helpful team.”

Helpful Report

Posted 5 months ago

“Quick and efficient process with a quality build at the end, this is the second time I have bought from them and their service is worth every penny.”

Helpful Report

Posted 5 months ago

PC Specialist is rated 4.8 based on 4,061 reviews