PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,157 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 17th January 2025

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website really great for getting to a specification that suits and once done and ordered kept in touch with progress through build, test and delivery. Couple of questions dealt with quickly and efficiently via email and follow up phone call. Very pleased with pc, performing as desired ! Thoroughly recommended!”

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Posted 11 months ago

“I always buy from PC Specialist because they have always delivered exactly what they promise. With my latest PC, a friend who builds his own commented how neatly all the components were fitted in the case. Thank you for another awesome PC!”

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Posted 11 months ago

“I recently bought a custom-built pc from PC Specialist and it could not have been easier. The website is super easy to use and has so much freedom in choosing specific parts, without feeling like you can mess up and buy incompatible pieces. It took slightly longer for them to build it than it suggested but I'm sure that was because it was a busy period. The delivery was efficient and it was all super safely stored and nothing was damaged when I received it. If I'm ever looking to buy another pc, I would absolutely use them again.”

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Posted 11 months ago

“Delivering on promise. Good quality packing. Does what it says on the tin. Only comment I'd make is that I would have benefited from a bit of guidance which actually I didn't ask for so my own fault. I did rely on help from son in law for spec.”

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Posted 11 months ago

“Absolutely great experience as always using PC Specialist. You know your system is in the best hands. The customer service was efficiently helpful with updates on my order, the delivery was quick and the PC was in perfect condition. The process was easy and made the experience a simple as possible. My first PC has survived 8 years with me, but it was time to upgrade. The new system is the best you can get. It's a powerhouse, you can clearly see the attention to detail and care that PC Specialist goes through for each and every device. Unfortunately, the delivery was slightly later than expected, but with regular updates, they did everything they could to get it shipped as soon as possible.”

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Posted 11 months ago

“this pc gaming monitor is designed for me and it is fantastic and very professional built. it is very easy to operate its the best thing i ever bought thank you pc specialist i would recommend you.”

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Posted 11 months ago

“Great company! Very easy to place my order and they checked everything was compatible and fitted in the case before I actually placed the order, which was really helpful. Communication was great throughout the process, with emails of my order at each stage. I even got a video of my PC once it was put together! Delivery via DPD was safe and secure and arrived on time. Great company, would definitely recommend, thank you!”

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Posted 11 months ago

“My first PC specialist computer lasted me 11 years. Albeit it was still running just as fine, I decided it was time for an upgrade and donated my previous pc. Builder very easy, they keep you up to date as it is being built. Overall I would strongly recommend.”

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Posted 11 months ago

“Nice and simple website, making sure all parts are compatible They keep you updated with everything along the way.”

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Posted 11 months ago

“A thorough and professional service - I had my concerns about whether they would deliver on their promises when I placed the order, hadn't previously purchased with PC Specialist. Still, this worry was quickly dispelled with the regular email updates as to the order status from the initial purchase to the final delivery, giving me the confidence that they were good to their word.”

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Posted 11 months ago

“From enquiring to customising to ordering to delivery and set up I cannot fault PC Specialist. Customer service were fantastic each time we called just brilliant service”

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Posted 11 months ago

“Lovely PC and the team was more than happy to accommodate my request for a last minute adjustment. The PC was made and sent out very quickly. There was some damage to the case during transport but a replacement case foot was sent out straight away.”

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Posted 11 months ago

“The laptop is really great, nice quality finishing. But I have some suggestions. 1- The water cooler system It seems to work great, but the fan system itself is quite loud, also, the tube connector are not long enough for you have the cooler system side by side with your laptop, it need to be 90 degree. 2- The Touchpad fitted is HUGE, and unfortunately it become really annoying when you are using another mouse because all the time your hand keep activating and deactivating it.”

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Posted 11 months ago

“Works very well, fast delivery and looks amazing”

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Posted 11 months ago

“Website is still good but you used to be able to see the component prices directly in the dropdowns, this is very useful for judging trade-offs within the build (especially with GPU prices at the moment). Build and dispatch was good. Delivery wasn't great - I was in, but the delivery person left the package outside and didn't try calling/texting me or even knocking on the door as far as I can tell. No harm done but could have ended in a lost computer. Computer itself seems good except there is a wireless driver problem with Win 11 - not PCSpecialist's fault per se but maybe you can source a different card as this seems to be quite well known online.”

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Posted 11 months ago

“Excellent product exactly as ordered. Was able to easily follow orders progress which was in the timescale specified. Great service.”

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Posted 11 months ago

“All stages of order, from design, confirmation and delivery is well informed, regular updates via email. Packaging is sturdy and well designed so computer arrives in great condition. Water cooled, tempered glass cases arrive without issue. Had multiple machines over a number of years now, defintely recommend PC Specialist.”

Helpful Report

Posted 11 months ago

“Very happy with the service I received - got my computer 2 weeks after the Christmas period after ordering on the 27th December, and got frequent updates on the status of my build. I've been a PC Specialist customer for over a decade now and they never disappoint. Very high quality and reliable service.”

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Posted 11 months ago

“The pc I requested was exactly what I wanted, they built it tested and had it out to me with in 7 working days. I couldn't be happier with what they have done.”

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Posted 11 months ago

“Wonderful computer - my only gripe is with Windows 11 and its hated OneDrive. Despite uninstalling it, Office insists on offering it to me and it is impossible for me to get it to EASILY point to local files. Extensive googling have suggested amending registry entries - my techie days are over so without help I am stuck with what I have! But back to the computer - great offering in terms of picking options important to me and great delivery service.”

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Posted 11 months ago

PC Specialist is rated 4.8 based on 4,157 reviews