PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,157 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 17th January 2025

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, well detailed and informative during the building process as well as consistent and constant updates during the construction and delivery process.”

Helpful Report

Posted 11 months ago

“After my last desktop finally gace up the ghost I decided to turn to PCS for my next system. We use PCS computers where I work and I have been very impressed with my station. Very quiet, very efficient and a joy to use compared to previous equipment. I'm not a gamer but I did know what I wanted from my new desktop and the self configuration process on the website enabled me to spec what I wanted - maximum RAM and a fast processor and I'm sorted. Pricewise I found it relatively competitive to others where I specified similar systems. The build process is manged superbly and I was kept in the loop at every stage. I particularly like the 360 degree image of the PC at the build stage so that I could have a look around as such. Delivery was about as expected and the installation process painless. I did have a minor booting glitch which was quickly sorted by Technical Support. I now have the ultra fast system I wanted, it's lovely and quiet and I am looking forward to using the system. Quality product from a quality company - recommended!”

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Posted 11 months ago

“Very helpful and fantastic service will recommend them to anyone will pc needs”

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Posted 11 months ago

“It is not my my first time ordering from PCS. This time I opted for a more higher end build, and they certainly delivered- the presentation looks great and the cable management immaculate. Very well put together.”

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Posted 11 months ago

“Very serious and prompt PC specialist, it was very easy to order that laptop and I was informed all the time about the progress of the works, the product arrived very well packaged, I am very happy with the choice made”

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Posted 11 months ago

“Over the years we've had 3 desktops and 3 laptops with never a problem. You can trust this company for ease of ordering ,good service and quality hardware. I never buy elswhere. NB:On my last order the delivery guy let the PC slip out of the bottom of the box....not sure if it fell....but the pc was well padded and seems OK. Extra strapping around package is to be recommended.”

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Posted 11 months ago

“Quick turnaround, very pleased with the product”

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Posted 11 months ago

“PC Specialist built my previous PC which served me well for 7 years. Never had a single problem with it in that entire time. Naturally, when I decided to get a new one, it only made sense to use them again. It looks great, works great, no issues so far and I've had it for coming up to almost 2 months. If you pick parts that don't work together, they do a quick check to let you know, which is super helpful. I would definitely recommend them.”

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Posted 11 months ago

“Everything was very easy from placing the order, sorting out a query and then setting up the product. Very nice PC good quality and excellent value for money. Quick assembly and delivery. Very satisfied customer”

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Posted 11 months ago

“Excellent service from start to finish and a competitive price. We were kept informed of the build process as it progressed and received very useful information to support the initial set up. Delighted with the outcome.”

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Posted 11 months ago

“Great customer service - quick to respond (helpfully!) with queries. The custom PC builder is fantastic and helps you avoid potentially expensive mistakes. The progress tracker is a great feature - it was lovely to be sent photos of my build to see how it's actually going to look! Was shipped swiftly and securely, very happy with my new PC. Thanks again!”

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Posted 11 months ago

“Everything perfect from start to end. Great service, regular order updates, a great PC for a fair price.”

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Posted 11 months ago

“i'm amazed how great the support is at pcspecialist. from talking abotu parts, to deciding what parts suits the best, , and finally ordering, to unboxing, the package. i'm just amazed. of how good the service I had.”

Helpful Report

Posted 11 months ago

“Used for the first time late 2023 and then again in January 2024. Love the way the website works, a lot of design thought has clearly gone into it. Bit of a hiccup in test with first PC re an incompatibility between ssd (that needed 10w) and PSU that should have had 300w + to spare. This was never satisfactorily explained by Tech Support but was resolved by different brand of SSD. I'd have prefered a full anaysis but was pressed for time. PCS did pay half the cost of the different SSD though. Second PC order went like clockwork. So customer service, price and delivery all good and hopefully won't need to comment on returns or refunds.”

Helpful Report

Posted 11 months ago

“Picking and choosing computer parts was clear and easy to understand. The price was expensive but expected. I was excited every time I received an email from PCSPECIALIST with news about my computer. When it finally came, the computer was undamaged and it was simple to set up and get up and running.”

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Posted 11 months ago

“This is the 4th PC that PC Specialist have built for us in 9 years. I honestly would not go anywhere else. My kids like to choose the options and the website is superb. It tells you if the configuration you choose will work and if not, what the options are to make it workable. The build and delivery are always quick, without worrying that someone has rushed it and forgotten something. See you again in a couple of years.”

Helpful Report

Posted 11 months ago

“I had a great experience with PC Specialist when I used them for the first time a number of years ago, so they were my first choice when I needed a new one. The website makes it very easy to narrow down what you're looking for, and being able to chop and change items and add extra things during the process is super user friendly. The time taken to assemble, test and ship the PC was great, especially given that it crossed over a weekend, and I've had absolutely no complaints about the product since using it. I would highly recommend PC Specialist to anyone and will be sure to use them again next time I need an upgrade.”

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Posted 11 months ago

“Quick delivery. Perfect machine. Exactly what I was looking for.”

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Posted 11 months ago

“Very good service”

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Posted 11 months ago

“The ordering process from initial enquiry was quick, easy and painless. I specified the requirements and what I would be using the PC for and the advisors quickly tailored a quote for a PC that would meet my specific needs and budget. This was a massive expense for me and one that financially I could not afford to go wrong and PC specialist out performed in everyway. From how the PC runs to the outside aesthetic (The only bit I made a choice on!) everything is perfect and I couldn't of wished for anything more. Everyone was so helpful. Once ordered I was kept informed by email the whole way through the build process so I knew exactly what was going on, it even arrived earlier than I had anticipated and on a Saturday too! Would not hesitate to recommend them to anyone as they know how to make the ins and outs of buying a computer simple and bespoke depending fully on the customers needs. Exactly how it should be. My new PC is fab!”

Helpful Report

Posted 11 months ago

PC Specialist is rated 4.8 based on 4,157 reviews