PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,156 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 17th January 2025

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All aspects of experience from using the website, being informed of what stage my order is in, the delivery was only positive. Will definitely consider ordering again in the future”

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Posted 7 months ago

“Bespoke PC delivered on time in 4 days at a great price. Won’t be looking anywhere else in future.”

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Posted 7 months ago

“The process of picking my computer is simple and easy, and the result is amazing”

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Posted 8 months ago

“Besides a competitive price, the computer was neatly packaged and carefully protected all the parts. If you want a PC ready these guys know the craft.”

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Posted 8 months ago

“Good quality equipment, fast build and delivery.”

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Posted 8 months ago

“I am very pleased with the PC I have receieved from PC Specalist. I decided to get my first ever Gaming PC and I cant believe how powerful it is. The only thing I had a problem with is the Elgato 4K60 Game Capture card once installation and adjusting some settings to get game to display on OBS. Apart from that, one of my best purchases I have made in a while.”

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Posted 8 months ago

“I have just bought another laptop from these guys, I have had the previous one for over 3 years, hasn't let me down once. built to my spec requirements and absolutely spot on for me.”

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Posted 8 months ago

“Great ordering process, status updates were regular and clear. Quality of build is really good.”

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Posted 8 months ago

“This is the third computer I have purchased from PC Specialist: 2 PCs and now a laptop. Machine is a lot quicker than my old machine though the battery does need to be plugged in to prevent it draining in around 40 minutes of gaming.”

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Posted 8 months ago

“I've bought several of their laptops recently and the laptops themselves are great. Solidly built and run a treat. The issues I've had have been with getting Windows updated. Each laptop has taken 4-6 hours to get windows fully up-to-date. This is a right pain for me. I've also had a couple of issues with having to authenticate Windows. Sort these problems out and it would be five stars from me.”

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Posted 8 months ago

“Easy to use website to configure computer. Competitive pricing. Solid customer service and rating gave me the confidence to buy. Great updates on progress as computer was built and tested. Quick turnaround for the service. Computer works perfectly (always a relief!)”

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Posted 8 months ago

“I found the ordering process online very easy. However The confirmation email didn't mention that I had chosen a pick-up point which was confusing. I also failed to create an account and I had to contact customer service for help. I really liked the option of collecting my laptop but it came in a very large box which made it a hassle to carry it home. The laptop itself is brilliant - fast, good screen and keyboard. Because of its speed it saves me a lot of time in everyday use. I wholeheartedly recommend it and I am proud to support a British company. Considering the specifications PC Specialist is actually cheaper than many of its rivals.”

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Posted 8 months ago

“Amazing place they kept me updated all the way till I've received my PC Definitely would reccomend this to anyone.”

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Posted 8 months ago

“The gpu support I requested was badly installed and was touching the gpu fan,making a loud noise and slowing the fan. After removing the support there was no issue. So far I am pleased with my purchase but really time will tell”

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Posted 8 months ago

“Quick delivery and problem easily solved after contacting them”

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Posted 8 months ago

“Fast delivery of custom spec at a market beating price.”

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Posted 8 months ago

“Updates throughout the process of the build, advice on compatible components. Well put together tidy builds that are easy to set up with minimal or no experience.”

PC Specialist 5 star review on 10th May 2024

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Posted 8 months ago

“I bought myself a PC for the first time from these chaps, having upgraded from a 17 inch laptop to a relatively high-specced rig (4060 Ti, etc.) So far I am very satisfied with my purchase. Wires are neat and orderly, and I was able to figure out quickly how to set it up without any experience with PCs. I would be happy to purchase again from this lot when I intend to upgrade in a few years.”

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Posted 8 months ago

“I don't know enough about PC's to build one, what component is compatible with what is too much for me to keep track of. Plus being on a budget I don't know if I'm getting a good bang for my buck. That being the case I have to rely on others to do it for me. PCSpecialist made it very easy, I selected a pre built model from a range of various price ranges. Then I was given the option to make any changes I wanted by swapping out parts. I tried saving a few quid by going for a less fancy case and was warned the one I had selected was too small for the motherboard I had. I was then shown the same options with any incompatible ones highlighted red. I could still save a bit of money knowing I wasn't making the wrong option. In the end I mainly stuck to the pre built specs and I've been happy with my purchase. I wanted something quickly, I ordered on Monday and it was ready by Thursday, I selected Sunday delivery and it was on my doorstep by 11am. I'd definitely use them again and I'd be comfortable researching things like graphics cards and maybe swapping parts out as I know these guys won't let me mess it up.”

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Posted 8 months ago

“Great service, good build and fast delivery.”

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Posted 8 months ago

PC Specialist is rated 4.8 based on 4,156 reviews