Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, had the item I was after, fast to post.”

Pen & Paper 5 star review on 15th February 2017

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Posted 7 years ago

Thank You Lisa for your great review :) Pen & Paper

Posted 7 years ago

“Excellent speedy service, which provided me with pen refills my local shops had told me were discontinued, would definitely use them again”

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Posted 7 years ago

Thank You Neil for your great review :) Pen & Paper

Posted 7 years ago

“Wish I could write the review with my new pen. It is not my first Lamy, but it is neatest so far. The service was great - it arrived as soon as I expected it.”

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Posted 7 years ago

Thank You for your review :) Pen & Paper

Posted 7 years ago

“Really fast friendly service and the items were well packaged. Pen & Paper seems to be the last place in the UK that can supply some articles, especially those from Papermate, but despite that, they are very reasonably priced. I will be returning!”

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Posted 7 years ago

Thank You Nick for your lovely review :) Pen & Paper

Posted 7 years ago

“Fab Pen. Arrived Fab quick. Well wrapped.”

Pen & Paper 5 star review on 13th February 2017

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Posted 7 years ago

Thank You Chris for your review :) Pen & Paper

Posted 7 years ago

“Excellent service again - bought Kaweco sport pen and converter. Would definitely use again and again”

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Posted 7 years ago

Thank You Ian for your review :) Pen & Paper

Posted 7 years ago

“Delivered in a few days. Packed well and easy to process the order on the website. Will be using again in the future!”

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Posted 7 years ago

Thank You Stephen for your review :) Pen & Paper

Posted 7 years ago

“Top notch service provided by the Pen and Paper!”

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Posted 7 years ago

Thank You Simon for your review :) Pen & Paper

Posted 7 years ago

“Great service”

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Posted 7 years ago

Thank you for your review Pen & Paper

Posted 7 years ago

“Very quick order processing and postage. Great communication between business and customer, as one of the pens I ordered was not in stock, so the organisation contacted me asking whether I wanted a substitue, or the item taken off the order list. Hopefully will shop with Pen & Paper again.”

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Posted 7 years ago

Thank you Josh for your lovely review :) Pen & Paper

Posted 7 years ago

“Great service reliable and efficient.”

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Posted 7 years ago

Thank You for your review :) Pen & Paper

Posted 7 years ago

“Excellent response to my request for Papermate refills which seem impossible to buy anywhere else as Papermate has, apparently, stopped making them. My particular Papermate belonged to my late brother so I do not want not to be able to use it. Thanks for stocking these items and your quick delivery time.”

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Posted 7 years ago

Thank you Maxine for your review :) Pen & Paper

Posted 7 years ago

“Thank you for my lovely Visconti pens. Top notch service provided!”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Always buy my lamy pesfrom the pen and paper. Good quality products at great prices. Always have the latest lamy pens early!”

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Posted 7 years ago

Thank You for your review :)

Posted 7 years ago

“Happy with my Lamy purchase!”

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Posted 7 years ago

Thank You for your review :) Pen & Paper

Posted 7 years ago

“Michaela and Amber have been first class in the way they have kept me informed regarding the new Lamy Lx ballpoints and the new Lamy Al Star Pacific ballpoint, these girls go above and beyond excellent customer service and the owners should be so proud to have such dedicated staff. Expecting delivery of my pens very soon. Once again I can't recommend the pen and paper company enough and will definitely be doing further business with them in May when the new Lamy range is launched.”

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Posted 7 years ago

Thank you Mr Berry for your lovely review :) Pen & Paper

Posted 7 years ago

“Just a brief note to thank both Michaella & Amber for their help with my two recent purchases. My purchases were, Waterman Ball Pen in both the Hemisphere & Expert Series and a number of refills and Waterman Ball Pen in the Expert series, again, with refills. I am extremely grateful for the time and patience from both Michaella and Amber. The way I was dealt was exemplary. The address and name details on today's delivery were absolutely clear and correct. Thank you. I wish you well. My experience speaks highly of your standards. Unusual in today's hurried World but very much appreciated.”

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Posted 7 years ago

Thank you Stuart for your lovely review :) Pen & Paper

Posted 7 years ago

“Prompt delivery - perfect product”

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Posted 7 years ago

Thank You for your review :) Pen & Paper

Posted 7 years ago

“I ordered some products online which seemed to be out of stock everywhere else. Delivery was speedy!”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Always reliable and quick.”

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Posted 7 years ago

Thank You Peter for your review :) Pen & Paper

Posted 7 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews