PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,987 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,987 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 20th January 2025

Tracey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and harness. Only delay in response to emails is because I sent mine during an evening and response came early next morning.”

Helpful Report

Posted 1 year ago

I'm glad to hear that you are pleased with your harness and that the team looked after you well, Tracey :) Thank you for the review!

Posted 1 year ago

“Very good service. The harness that was originally sent didn’t fit my dog around his neck area properly. I made perfect fit aware and they sent me some different sizes to try and sort it out. My harness now fits my dog perfectly and he is very happy to wear it. I bought it as he’s not keen on things going over his head. Will tolerate it but doesn’t like it very much. This is great as it doesn’t need to go over his head.”

Helpful Report

Posted 1 year ago

We love it when we can help provide a harness for pups who are reluctant to have things put on over their heads, Heather. Thank you so much for your lovely review :)

Posted 1 year ago

“I have a few perfectfit items and love them all they fit my dachshund perfect and give him some colour. Will always purchase from here.”

Helpful Report

Posted 1 year ago

We love to hear from returning customers, Elaine and it's great to hear that you like our different colours! Thank you for taking the time to review us. Wishing your and your lovely Dachshund many happy walkies ahead :)

Posted 1 year ago

“Our puppy loves her perfect fit harness. She didn't like the previous harness that went over her head but seems to find this one comfy and is happy to wear it, and it's easy for us to put on her. Customer service was excellent - the website advises to call to find the suitable size for a puppy so we did and the one they suggested fits great, with the option to buy larger individual pieces as she grows. I was hesitant to pay a little more than some competitors, but it seems definitely worth the investment.”

Helpful Report

Posted 1 year ago

It's great to hear that your puppy loves her new harness and that the team were able to help you choose the bet sizing for her :) Thank you for the review! :)

Posted 1 year ago

“Great harness, they really are a perfect fit. Excellent quality and awesome customer service”

Helpful Report

Posted 1 year ago

We are very happy to hear that you are pleased with the quality of the harness and the service that you received. Thank you for your review. Happy walkies! :)

Posted 1 year ago

“I bought these harnesses as spares as my dogs are so low to the ground that they constantly get very wet and muddy. They fit really well and my dogs don't mind me putting them on and off. The customer service is brilliant and they couldn't be more helpful. I would thoroughly recommend them”

Helpful Report

Posted 1 year ago

Thank you for your recommendation, Michele. We are very pleased to hear that you are happy with the fit of your harnesses and that your dogs are happy to have them taken on and off.

Posted 1 year ago

“Sturdy design . Lots of areas to adjust for a perfect fit everywhere . Soft felt inside for comfort . Easy to put on . My collie dislikes having things put on over his head so this is great !”

Helpful Report

Posted 1 year ago

We are very pleased to hear that you like the structure and design of the harness, Ceri :) Wishing you and your lovely Collie many happy walkies!

Posted 1 year ago

“Fantastic customer service. We bought a PerfectFit harness a while ago and there was a problem with the bottom section. I contacted PerfectFit, thinking that due to the time we had had the product, there would be nothing they could do. Wrong, they immediately sent out a replacement. Thank you. I would recommend PerfectFit to everyone.”

Helpful Report

Posted 1 year ago

Thank you for your recommendation, Julie :) We are happy that we could help you out with replacing the bottom piece of your harness.

Posted 1 year ago

“Absolutely first class product and the customer service is superb, many thanks!!”

Helpful Report

Posted 1 year ago

And thank you for the lovely review, Sandra :) Wishing you many happy walkies ahead!

Posted 1 year ago

“My dog is an awkward size and we have struggled to get a harness that would fit him when someone from our dog training recommended perfect fit. I went on and was not sure of size so spoke with a member of staff through the website chat box and they helped me work out my dogs size they also offered to send extra sizes so I could check and send back what I didn't need. Everything was very simple and the staff were amazing this is now my second harness as I was so impressed with the quality. They also offered me the option to send a picture of my dog in the harness to help make sure I have the perfect fit.”

Helpful Report

Posted 1 year ago

We're thrilled to hear that you found the process of finding the best fit for your pup easy and hassle free, Maria. Thank you for coming back to us a second time and for taking the time to review us :)

Posted 1 year ago

“Excellent customer service - I ordered a wrong size for one part of the harness - this was picked up by customer service who notified me and ensured I ordered the correct piece. Product itself is excellent - well made and fully adjustable. Easy to put on dog too which is a bonus!”

Helpful Report

Posted 1 year ago

Thank you for your review, Alasdair. We are pleased to hear that the team looked after you well, that you found the best fit for your dog and that you are pleased with your purchase :)

Posted 1 year ago

“Excellent service and delivery. Fits Rufus very well and much easier to put on than I anticipated, even with a wriggly puppy! Much better than having to put something over his head.”

Helpful Report

Posted 1 year ago

We are very happy to hear that you found it easy to fit the harness on Rufus :) Thank you for the review!

Posted 1 year ago

“This harness is so good. Such a good concept, 3 separate pieces in all different sizes so your dog can have the best fit ! This company goes out of its way to help you and your dog. Proper good old-fashioned customer service. Thank you so much to Gilly who helped Daisy and I to get the best fit”

Helpful Report

Posted 1 year ago

Thank you for taking the time to write us such a lovely review, Catherine :) We are so please to hear that the team looked after you well and we will be sure to pass your feedback on to Gilly. Wishing you and Daisy many happy walkies ahead!

Posted 1 year ago

“I have a 65kg Cane Corso who is absolutely huge, finding a harness that fits his deep chest is really difficult but I truly found THE perfect fit for him.”

Helpful Report

Posted 1 year ago

We love that we were able to help with a harness for your big boy, Erin :) Thank you for taking the time to review us!

Posted 1 year ago

“My dog is very comfortable wearing the PerfectFit harness every day. I have had to replace the 'belly band' part twice in four years which I think is very satisfactory.”

Helpful Report

Posted 1 year ago

Thank you for coming back to us once again, Marianne. We just love to hear from our long standing customers. Thank you for taking the time to review us :)

Posted 1 year ago

“Fantastic service, harness was slightly too big, emailed with a video and Perfect Fit sent out a different size piece and I now have a Perfect Fit. Looks very comfortable and my dog is always happy to have it put on.”

Helpful Report

Posted 1 year ago

It's lovely that the team were helpful in getting your pup in the right size and that your little one seem comfortable in it, Susan. Thank you for the 5 stars! :)

Posted 1 year ago

“Absolutely love this harness, my pocket bully kept pulling with his collar on so got recommended one of these and i’ve got better control over his pulling and he’s got room to grow in it”

Helpful Report

Posted 1 year ago

It lovely to hear that you feel more confident walking your little Bully, Dawn :) Thank you for the review!

Posted 1 year ago

“Wonderful customer service and quality product. Thrilled with the change in my dog walking experience!”

Helpful Report

Posted 1 year ago

It's so good to hear that you have seen a change since using the harness, Rita :) Thank you for taking the time to review us.

Posted 1 year ago

“Good quality harness, really easy to fit! Love that it comes in 3 parts!”

Helpful Report

Posted 1 year ago

It's great to hear that you like the design of our 3-part harness, Gemma :) Thank you for taking the time to review us.

Posted 1 year ago

“Lovely harnesses, help to find fitting if needed. I was buying one I already knew the sizes for so it was straightforward. Delivery was super fast.”

Helpful Report

Posted 1 year ago

We are very happy to hear that you think the harness is lovely and that the ordering process was straight forward. Thank you for the review :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 1,987 reviews