“The guy who dealt with me was so helpful and friendly. We had a great laugh and he made me feel at ease about buying my first car. My car was reasonably priced and it is just the right car for me. When I picked it up their were a few issues with the system so we had quite a long wait, otherwise I would have gave a 5 star rating.”
“Ben was brilliant, He was understanding & listened to all of my needs before helping to fit in with what I wanted vs what I could afford. He was passionate & made me feel like I was really getting a good deal not what I got when I went to ford and BMW.
Thanks Ben I have told my friends to come and see you & thanks Peter Vardy for the hospitality & great vibe around the showroom. You guys should be proud.”
“I was happy with most things but not happy at being charged £45 for car mats that are so thin they are like cardboard , poundstrechers have better quality mats for £10!!!”
“Our experience has been a mixed one hence the poor score. Firstly we paid our 250 deposit to secure a car from your Perth garage only to be told later in the week that the car was not available but another car had been found and would be dealt at the same money. We researched the car only to find it on dalgety bay website 300.00 cheaper. We therefore travelled to dalgety to be told it will be the same price as Perth as it was a website error. As we wanted the car we agreed a deal with full tank of petrol and genuine car mats etc. On collection we found that the car was presented well but lacked the fuel and mats and had to be forceful to get these extras that were promised.we were also advised that the car would need to be returned for a switch that was faulty and that a service administrator would call 48 hours later to advise when the car would be booked in - you got it no phone call we had to do the chasing to be told there is no mention of any repair time allicated but nevertheless someone will call you back again no call. Why do car garages work this way we had 2 or 3 people all over us on day of purchase then nothing absolutely nothing since and you wonder why you get poor reviews.
If this does get read maybe someone could resolve for me please and you could also advise Peter of how his team is performing , it would be interesting to get his feedback on this also but I guess it will never reach him.
My invoice number so you have traceability was 3002231.
Thanks”
“Gavin penny who is the gentleman who does the mobility side .He does an excellent service from start to finish . The reason why we came back to Peter Vardy is because of this gentleman . He goes above and beyond . He is very polite and very helpful man. He is excellent about all the details from start to finish and he has great communication in between the whole period of time . He explains everything to you and makes sure you understand everything . This is our second car with Peter Vardy and we will continue in the future to get our car from yous as long as this gentleman is with your company .”
“Very happy with the purchase of my new car. Brett the salesman was very helpful and answered all my questions.
I would recommend Peter Vardy and I'm loving my new car.”
“I can only describe dealing with Peter Vardy as horrendous, firstly you have all the adverts around the garage such as 0% interest, £2000 minimum trade in and a no quibble guarantee regarding refunding the difference of a cheaper car elsewhere I received non of these. Secondly I purchased a black Vauxhall Viva only to go back to the garage where they tried to give me a grey one, also I paid an initial deposit of £500 on the 13th of Sept, I was promised the car the following week, (that's when they tried to give me the grey one) then I was told it would be here on the 23rd of October, I eventually got it on the 1st of Nov and in the meantime no contact or phone calls to say where the car was. I have purchased 3 vans with yourselves over the last 7 years but needless to say I will not be approaching you again, not even for a service. Yours a very dissatisfied customer”
“Glen was my first point of contact all the way through the process of buying a car at Peter Vardy, and to be honest he deserves a pay rise after overcoming all the obstacles from the financial end he was very informative, helpful and polite at all times. I will definitely be a returning customer and I have been letting family and friends know about the fantastic service I received from Glen.”
“Would just like to say a massive thank you to Scott Clark who made the whole process easy and enjoyable! Would highly recommend popping in to see him if you're looking to trade your old car and - like me - have no clue how to go about it! Obviously a huge thank you to Peter Vardy Vauxhall for such a generous offer on my old Corsa, without it I probably would have still been stuck in it and not out enjoying my new Mokka (which I love!) My favourite part was probably the fact I only waited a week for my new car! Thanks again, and a special thank you to Scott for all his efforts. Will definitely be returning!”
“The service we received from Kris Reid was exceptional.
From the start to the end, we couldn't have asked for better.
The only thing to let you down was the receptionist who took our call on two occasions and didn't pass on the information to the relevant person.”
“This is the 2nd car I've bought from Peter Vardy and can't see me going anywhere else in the future .
Great team of people who work at Motherwell , all very helpful in there own way .
Scott Martin was the salesman I was dealing with and he couldn't have been any better . I've never been keen on over pushy salesman so Scott was the the opposite of that . Great to deal with from start to finish . Fiona dealt with the hand over my car and she was such a nice girl and so helpful.
Couldn't ask for better . Thanks again ????????”
“I can only say that my experience with Peter Vardy Kirkcaldy was excellent. Brett the salesman, Sean , sales manager and the cae handover chap dealt with us in a friendly and proffessional manner.
I could not fault them in any way and will be recommending them to family and friends”
