“This is my 2nd car from Peter Vardy, I have found all staff both in sales & service departments very friendly & helpful every time I have been to Perth.
This time I dealt with Glen Gilson who I found was very helpful & did everything he could to find the right car in my budget, nothing was too much hassle for him & I never felt pushed or pressurised into anything, it was a pleasure looking for & test driving cars with him. I've only had my car a month but love it & pleased with my decision. I will definately be back & will not hesitate to recommend Peter Vardy to friends & family. Thank you”
“I am so happy that I went for Peter Vardy Vauxhall in Edinburgh at Seafield. Very professional, friendly team. Big thank you to Martin Vallance for having patience with me. He explained everything clearly and was always happy to help.
The handover was well done... It was worth to wait for car. Much appreciated for help and introduction to the automatic features of the new car. Pleased and impressed by two new workers there. Well done to Martin and a girl who done handover ( sorry cant remember her name) . Good luck to you both at new work.
Overall great experience and i'll be back again.”
“Second time i've bought a car from you guys and can't fault the service,although have to say this time round dealing with Scott Clark was excellent.
He had patience of a saint and explained everything clearly and was always happy too help and go all out to make sure i had the right car for me.
Overall great experience and i'll be back again.”
“The service was excellent from the moment my wife adI entered the showroom and were greeted by all the reps at the entrance and offered assistance by John McIntyre. At no time did we feel under any pressure but he took us through all the options, explained everything fully and sourced a perfect car for us. This was in complete contrast to the reception we had just experienced at Taggarts where the salesman did not get up from his seat to greet us and was unwilling to even take our details in case a suitable vehicle became available.
The handover was well done...the flowers and refreshments much appreciated as was the introduction to the automatic features of the new car. Again impressed by Mr McIntyre.
I would recommend Peter Vatdy on an excellent service.”
“We collected our car on 8th June with no complaints however once we arrived home and had a proper check of the vehicle we found a couple of faults we felt should have been picked up on the 114 point vehicle check and M.O.T. We telephoned Brett, the salesman we had previously been dealing with, asking if these faults could be rectified however he didn't get back to us. We called again the next day, 9th June, and once again he failed to call back as he promised he would. On Monday 12th June we went down to the garage and eventually spoke to a manager, Ali, who was extremely helpful and assured us the faults would be repaired at our convenience, which they were. We have to say compared to the customer service we received prior to purchasing our car, after sales initially left a lot to desired. There was also a promotion on when we bought our car; £150 holiday voucher, which we were assured would be posted out to us within a few weeks of collecting our car but needless to say we are still waiting for these and will know doubt have to chase them up.
Also we were told our car would be given a full valet before collection but when my grand children were in the rear on the first day we received it they found bits of chocolate and cobwebs! A bit disappointing from such a well known company.”
“Very helpful Darren Tait talked me through everything and absolutely under no pressure to buy at any time not like other dealers I have dealt with 4th car from Peter Vardy need I say more Thanks”
“In an overall basis my experience has been pretty poor, which is a shame really because initially the service i received was very good, the salesman i dealt with was very friendly and his customer service was to an acceptable standard, however there were a few delays in getting the vehicle, this was partly my fault as I changed the vehicle and finance had to be re-assessed, but I feel if i had been kept more informed then these delays could have been avoided. Unfortunately I must say the aftercare service I have received has been extremely poor, on 2 occasions I have emailed the Salesman who sold me the car to query a discrepancy with my GAP insurance policy and I have still yet to receive a response and this was over 2 weeks ago. I have even been into the branch but the person I spoke to didn't even know who James the salesman was, and i didn't have time to wait about, I was told there was such a high turnover with "that lot" they hardly remember their names. So overall not a great experience, however, more than happy with the actual car itself.”
“Fantastic Experience from start to finish. Only issues was a dent in the car that wasn't notice but Scott has arranged for someone view this for me. Definitely will use Vauxhaull and Peter Vardy in the future.”
