“Very happy with the Corsa I purchased. Stuart Cobb was very helpful and informative and his down to earth manner made me feel at ease. I wasn't sure whether to buy a new or used car but he worked out all the options and I decided to purchase a nearly new car which he sourced on the database. When collecting the car he went over all the details/information regarding deposit and finance etc. Very good customer service and a positive car buying experience!”
“Salesman very helpful and attentive. All staff looked after my needs whilst on premises.
The preparation before pick up could have been better as some scratches were noticed on the paintwork and the exterior cleanliness could have been better considering that the paint protection was applied the day before.
Overall a good experience will be nice once the scratches issues are resolved.”
“Rike is a good salesman,very helpful and knowledgeable if there was something he didn't know he asked a more senior salesman to help him out which I thought was good, experience well come.Glen and Ally where very helpful too.
Thank you”
“Terrible Customer Service. We bought a Car from Peter Vardy 2 years ago and was told they would include a free 3 year service and when it came time for the service we took our Car down and when we went to collect it were told the cost was £159 when we explained about this we were told the Salesman who sold us the Car hadleft therefore we had to pay it. I said then i would not go back but my Husband got a VIP Invitation to go and see new Mokka so he went then asked about changing the Corsa to a Mokka and the Car was ordered when we got our new Mokka we got paperwork through saying we had to pay over £500 set up fees which we were not told about and also payments were suppossed to be £250 per month but were £328 when we phoned to the Garage about this the Manager said he was sorry about this and waived the fee and paid £75 per month for 6 months i dont know why we went back but we went to Kirkcaldy 2bweeks ago as my Husband wanted a Mokka but preferred a deisel and the one we had was petrol we picked up new Car last Thursday and when we got into the Car there were no mats in the Car which we were promised and asked where they were the Guy says he would get someone to drop them of at our address the next day along with the service book dwhich we never received either we waited in the next day and nobody appeared with these so we called the garage and were told the salesman was now on holiday for 2 weeks and we would need to wait until he came back we said this was unacceptable and asked to speak to the Manager who said he had now autnorised this and hebwould petsonlly drop them off we still didnt receive them we had to call backmagain and were told he forgot to take our address and just remembered on the way home and the garage was then closed but he would drop them off that night at 5pm we were going out but stayed in and yet again noone appeared so we had to wait to call on monday and the manager says he told the guy to drop them off but couldnt check as he wasnt back until yesterday but he would make sure he dropped them off on the way home which he did he gave us ghe mats but says he didnt know anything about ghe servive book and he will get this to usnwe are still waiting we were also told he would transfer our service plan to thdnew Car we called today to check this had been done and guess what this hadnt been done Im sure you agree this is a shocking way to be treated and wiill never use Peter Vardy again and freinds were going to mske an appointment tobsee about buying a Mokka as they liked ours so much but after telling them about the hassle we had have since cancelled the appointment .”
“The service and advice given by John Clifford was the best I have ever had , his manner was delightful felt very at ease .He kept us today with every step of the way .which made buy a new car a pleasure .His atercare was brilliant. After unpleasant experiences with other car dealers . John is ten out of ten wouldn't shop now with any other dealer . He is a credit to Peter Vardy .”
“Absolutely first class service from Mark and the team in Motherwell.
Knowledgable sales staff and excellent customer service.
Have been recommending to friends and family.”
“Salesman I got was just back into job and not too sure of what the processes were. He was really good and tried his best, think he should have had a bit more back up and possibly mentored for a while. The car itself was pre-reg and on the day of handover was found to have a large chip out of the boot which had obviously been done when the reversing censors had been fitted. I noticed this from about ten mtrs away but not one of the prep guys had noticed it! No basic mats in it, no aerial fitted, no back shelf in it!! Was promised the repair would be resprayed and would be picked up yesterday, being Tues, but after waiting in all morning, guess what, it wasn't picked up! Phoned and spoke to the Business Manager who was full of apologies, for the umpteenth time, who said he'd be right out for it, again the timing not suitable. My car has been picked up today being Wednesday so will wait and see when it comes back and what it looks like! Why on earth did they not notice the condition of the car before handover? Too many excuses i'm afraid, starts to wear a bit thin. Malcolm Ritchie”
“You're lucky I haven't gone for the poor rating, as the offer I found online was an error and couldn't be given to me. I was very frustrated and disappointed about that. From my visit, I've rated Peter Vardy normal as at first I struggled to get someone to help me. One salesman even asked me to come back another time as he had to go and see a client. Luckily I insisted that he get someone else to deal with me as I wanted to buy a car and was ready to do a deal. Thankfully Gavin Woo came to assist and he was extremely friendly and helpful throughout the car purchase. I was very happy to do business with Gavin.”
“Excellent service from seeing the new car to ultimate collection from garage. No quams about the company. Will use them again. Hope service department are as good next year.”
“The service from the staff at Peter Vardy, Perth was excellent. Glen was very patient and helpful and I am delighted with my new car. I have recommended Peter Vardy to my daughter and she is purchasing from Kirkcaldy branch. I would not hesitate to recommend this company.”
“It was a first class event when I decided to purchase my XF.
Delighted with personal service and attention from sales staff.
Just as a suggestion and personal opinion, in a "first class" event the general ambient should be more stylish, like when you actually fly first class, with an offer of beverages and hors d'oeuvre, hostess, carpet, music... It looked and felt just like any other day in the office..”
“From the first time you enter this dealership you are made to feel very welcome,from the girls on reception to the dealers themselves.I was buying a used car this time but you are treated the same as if you were buying a new one.I was left in the capable hands of Euan Small a pleasure to deal with and between us I think we made the whole buying experience an easy one. I will be using Peter Vardy in Aberdeen again when I decide to change my car in a couple of years time. Many thanks folks.”
“Unsure to why I have received this as have made no purchase with Peter vardy, as after selling previous car, insuring new car etc I was then told upon going to pick car up that the finance company aren't going to pay out!!!”
